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BiZZdesign HoriZZon vs Lucidchart comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BiZZdesign HoriZZon
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (6th), Business Process Design (9th)
Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
56
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
 

Mindshare comparison

BiZZdesign HoriZZon and Lucidchart aren’t in the same category and serve different purposes. BiZZdesign HoriZZon is designed for Enterprise Architecture Management and holds a mindshare of 5.2%, up 3.9% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 22.9% mindshare, up 20.8% since last year.
Enterprise Architecture Management Market Share Distribution
ProductMarket Share (%)
BiZZdesign HoriZZon5.2%
LeanIX13.4%
Sparx Systems Enterprise Architect11.5%
Other69.9%
Enterprise Architecture Management
Mind Mapping Software Market Share Distribution
ProductMarket Share (%)
Lucidchart22.9%
Visio27.6%
draw.io17.7%
Other31.799999999999997%
Mind Mapping Software
 

Featured Reviews

BijoyTalukder - PeerSpot reviewer
Helps to get a clear overview of our enterprise architecture, especially when dealing with multiple departments
One area where BiZZdesign HoriZZon could use some improvement is in its REST APIs. While the platform offers REST APIs, they have limitations when it comes to retrieving and exporting data. Obtaining detailed information at the individual application or component level, including IDs, costs, and deployment-related data, can be challenging through these APIs. This limitation makes it difficult to smoothly export such granular data. I have raised this issue with the BiZZdesign team, and they expressed interest in addressing it, but I'm not aware of the current status of this improvement effort. Nonetheless, improving the usability and flexibility of the REST APIs for data extraction is an area that could enhance the platform's capabilities.
Michael Verruto - PeerSpot reviewer
Visual approach facilitates clarity and process efficiency in complex real estate tasks
I haven't done much with Lucidchart's integration with other popular apps such as Teams, though one of my colleagues mentioned it can be added. This has sparked my interest to look into integration with Excel and Word, though we haven't implemented these features yet in our less than a year of operation. I access Lucidchart from multiple devices, including iPhone, iPad, and PC desktop. Our PCs are all laptops, so we can work remotely. I've collaborated with people from home on my iPad while they were on their laptop, though this isn't our routine behavior. I would recommend Lucidchart to others, but I'd also recommend exploring other options. It depends on what your fit and feel is for what you're trying to accomplish. For heavy users or technical users, Lucidchart might be very appealing. It has more capabilities than I'm currently using. The Highway Bridge Maintenance group, who are familiar with Agile processes, speak positively about it. For average users, they might find similar functionality in Miro or other less expensive alternatives. Overall Rating: 9 out of 10

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I find most valuable is that the start times and loading times are short. It takes only a few seconds to load the repository and whenever I want to open diagrams, they are there almost immediately."
"It is very easy to use. I can just click on an application component and find out if we are using this particular component. This provides us flexibility."
"Among the valuable features is the ability to document standards. For example, we have mandatory operating standards that need to be followed by every application and every architecture. We use things like table charts and pie charts for documenting the costs incurred across the systems. All of these are good features."
"The powerful editing function in teamwork project-based, common or shared modeling, based on a powerful repository and knowledge sharing in a portal are the most valuable features. These are the most important features for me. I can add the integration of individual modeling notations like Archimate plus BPMN and DMN, and so on. We travel from one location to another and the tool allows us to keep track."
"The enterprise studio where the modelling happens is valuable."
"The most valuable features of BiZZdesign HoriZZon, from my experience, include its out-of-the-box connectors, such as integration with ServiceNow, Excel, and SQL databases, making data repository management more efficient."
"The most valuable feature is that it allows you to work with different methods, using the same tool."
"I used BiZZdesign HoriZZon at two organizations. At Manchester Metropolitan University, I used it with a small team for architectural modeling of the student record system. We modeled teams, process objects, and their interactions with applications. We also used it to model a gradual rollout with plateaus showing migration over time. At the BBC, I used it to model software services for publishing content online. I showed key model views to senior stakeholders using Horizon, allowing them to modify and score applications and services."
"Its ease of use is most valuable. As compared to draw.io, connecting the lines and doing things like that are much easier in Lucidchart. It has been great for some of the process flow diagrams and data flow diagrams. I can export these diagrams as PDFs and share them with team members."
"I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand. Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC."
"Lucidchart is very visual in nature, and it is something that we do use extensively for stakeholder mapping, for example. If you want to build graphs for things like who the decision-makers are in a particular organization, Lucidchart can be used for that."
"The interface is really good and it is very easy to use."
"It gives information about the roles and responsibilities of any architecture system and the exact system flow, business flow, or process flow. It also gives information about how the development team should take it forward. It shows the gap analysis in the flow charts and makes it easy to define the actor and his roles and responsibilities in the organization."
"I like how all the contacts in my chart are linked to LinkedIn. That's what makes it really easy for outreach and for making sure we have all the contacts right there in front of us when we need to."
"The interface is very good and easy to use. We don't need documentation on how to use it. It is self-explanatory, which is very convenient for a new user."
"Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win."
 

Cons

"It should be more open to integrating with other existing tools. Although there has been progress in the past."
"The ability to generate charts and deal with a use case involving Kibana was quite difficult."
"I have seen table charts where, if the chart is a little too big, it does not fit in HoriZZon and it is not at all visible... There have been several times where we could not publish a chart properly and we had to break the chart into small tables and create multiple artifacts, creating a complete mess. This should be seriously taken up by BiZZdesign because there is a lot of scope for improvement in terms of usability. It's not at all good, unfortunately."
"The users of BiZZdesign should be able to enter their data or make modeling changes via HoriZZon."
"This tool is something of a beast - it takes a long time to learn, and it isn't possible for casual users and most architects. Unless a person spends 500 or 1,000 hours on the tool or does very concentrated sessions using all its functionalities, it's very difficult to master."
"There's room for improvement. When I finished using it over a year ago, I discussed implementing C4 notation with BiZZdesign HoriZZon.They've likely done this now, but I haven't seen it. Setting up interactive views for stakeholders to score services was a bit difficult."
"We tested it, and we had support from BiZZdesign, including patches, but it just didn't do what we wanted."
"Scalability is a bit of a problem for BiZZdesign. There is always a possibility it will failover."
"I would really like to be able to set default appearance settings for new documents because I have a set of appearance settings that I always use. I end up setting that manually every time. There may be a way to do that, and maybe I am not able to find it. This is my only major point of feedback for improvement. There are other little nitpicky things, such as being able to lock layers without them looking like a big red line around them would be nice, but every graphic design software does that, so I understand why they have that. All my concerns are nitpicks. They're not big."
"The UML diagram that it gave me initially was a huge flow with a bunch of UML tables, and I wasn't going to need that many. If it was a more simple linkage between the tables then it would be easier to finish projects, instead of having to select unnecessary tables and delete them."
"One area for improvement is the fact that I had to create two sheets. I had to create a process flow diagram, and I had to create a timeline. I wasn't able to do that in one sheet. If they could add that kind of feature, where you could input a timeline and different types of templates into one worksheet, that would be really useful. I had to include two and then cut and paste, and that was an extra step for me."
"A couple of times when I tried to move a line, connecting two shapes on an organizational chart, occasionally the line doesn't move as intuitively as I think it should. I have to fiddle around with it a few times to get it to do what I want it to do."
"There is a premium for the use of certain elements in Lucidchart... It becomes very annoying, especially if you are a first-time user of Lucidchart and you don't have a premium plan. It feels a little too restrictive, in terms of using very basic shapes and icons. It asks you to sign-up for the premium account, which I think shouldn't be the case."
"One of the major drawbacks is that we have to extract the work in Lucidchart as an image when we want to create a presentation."
"The communication with sales has been pretty poor. They have been spotty in terms of response. So far, that has been our problem with it. We were in contact with one of their representatives, but he just kind of disappeared one day and we couldn't find him anymore. He has not been responsive to email."
"Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams"
 

Pricing and Cost Advice

"The pricing model is slightly on the high side and could be more competitive for long-term partnerships."
"We were customers and bought licenses from them. We used their remote instance initially but upgraded to the on-device version due to lag. For pricing, we paid about 2200 pounds a year per seat for the client installation at an educational rate. I'm not sure about commercial rates. I managed to get a free copy at BBC since it was for evaluation purposes."
"The price is reasonable."
"If one is very cheap and ten is expensive, I rate the product price as a seven out of ten."
"I haven't found any issues with the scalability and licensing parts that are access-related."
"In terms of this particular product usage, my clients currently only use per-user licenses."
"[The] Orbus... pricing model was based on every single functionality having a price. The pricing was comparable but if we wanted to scale, it would have ended up being a lot more expensive. BiZZdesign gave us one price with all of the functionality, and we could scale as much as we needed."
"First and foremost within the scope of improvement for the solution would be the cost. It's very costly..."
"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."
"The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."
"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."
"The pricing is very reasonable, and they have a free trial available that you can play with."
"I have only used the trial version and have not yet paid for it, or explored the pricing options."
"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."
"Pricing-wise, it is pretty fair. I don't really know what group pricing looks like, but right now, I pay $10 a month for my Lucid subscription. One thing I would say is that I do worry about my bosses being okay with paying $10 a month for every single employee because we would have around 20 people. It makes me a little nervous about whether they are going to pay $200 a month for people to be able to use this software. At the same time, from where I'm sitting, it's totally worth it. We save a thousand dollars from using this software. It's still a no-brainer."
"The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Government
11%
Manufacturing Company
10%
Energy/Utilities Company
6%
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise14
Large Enterprise21
 

Questions from the Community

What do you like most about BiZZdesign HoriZZon?
This is one of the best tools, especially because of its collaborative nature. Anyone using it can access previous projects and related data. It's definitely a strong collaborative tool.
What needs improvement with BiZZdesign HoriZZon?
There is room for improvement in BiZZdesign HoriZZon. It's quite robust and has good online forums where people discuss it, though maybe the interface can improve, but I don't want to criticize it ...
What is your primary use case for BiZZdesign HoriZZon?
The typical use case with BiZZdesign HoriZZon is basically for enterprise architecture and also for business process modeling.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
What needs improvement with Lucidchart?
The system is a bit clumsy when it comes to stylizing to match corporate imaging styles. In real estate, we need everything to have the same look and feel as our materials. Beyond dropping a logo i...
 

Also Known As

HoriZZon
No data available
 

Overview

 

Sample Customers

T-Mobile, Shell, HSBC, Erasmus University, VIVAT Insurance
Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Find out what your peers are saying about SAP LeanIX, Sparx Systems, MEGA International and others in Enterprise Architecture Management. Updated: August 2025.
867,676 professionals have used our research since 2012.