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BlackBerry Cylance Cybersecurity vs Kaspersky TOTAL Security for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Kaspersky TOTAL Security fo...
Ranking in Endpoint Protection Platform (EPP)
49th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Kaspersky TOTAL Security for Business is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Cüneyt EZER - PeerSpot reviewer
Good customers support and offers good inventory management
It maintains our security posture I like the inventory management. I also like behavior detection and exploit prevention. It's been good for months but bad on older endpoints. Only performance issues. I have experience with this solution.  I have contacted the support team. They are good…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of CylancePROTECT is the support."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"Endpoints are protected in real-time without the need of a centralized server."
"The most functional item that we use is the process to turn off the false flags that it causes."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"The solution runs in the background, and I do not need to care about it."
"Kaspersky TOTAL Security for Business provides central management for protection of devices, mitigating attacks effectively."
"Kaspersky offers a large number of robust default policies, such as USB blockage. I really like this feature."
"I like the inventory management. I also like behavior detection and exploit prevention."
 

Cons

"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The solution’s technical support could be improved."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The price for this EPP platform is expensive and could be improved."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The solution needs better dashboards that are easier to use."
"The deployment process could be clarified, specifically around the ability to push the security application to clients from the central servers, as we faced issues with this."
"One significant difference is the lack of on-site support from Kaspersky. Symantec has a local team in Pakistan with representatives I can contact directly for troubleshooting and support. On the other hand, Kaspersky doesn't provide the same level of local resources. If I have an issue, I need to draft an email and send it to a Kaspersky help center."
"It's been good for months but bad on older endpoints. Only performance issues."
 

Pricing and Cost Advice

"CylancePROTECT is an affordable solution."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The monthly fee is $55 USD per user."
"It's not so heavily priced; rather, it's average and decent."
"We pay our license on a yearly basis and have just renewed for two years."
"I think that the price we are paying is good for what it is."
"The product cost is about $5, per user, per month."
"The price is below average."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Kaspersky TOTAL Security for Business?
Kaspersky offers a large number of robust default policies, such as USB blockage. I really like this feature.
What is your experience regarding pricing and costs for Kaspersky TOTAL Security for Business?
As a technical engineer, I am not involved in handling pricing and budgeting, which are managed by another department. There have been no extra expenses involved in the standard licensing fee.
What needs improvement with Kaspersky TOTAL Security for Business?
The deployment process could be clarified, specifically around the ability to push the security application to clients from the central servers, as we faced issues with this. Additionally, having s...
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Kaspersky TOTAL Security for Business and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.