We performed a comparison between Blackboard Collaborate and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"The solution allows me to connect and collaborate with my classes."
"Document loading and annotation."
"Zoom is a stable solution."
"It always works, and they try to appeal to what the user wants. They added features like background music for those people who use Zoom for online church services. They try to make the solution more useful for the user. For example, I tried to sell WebEx to a church, but I also gave them Zoom for a trial. They were impressed with that because that was the feature they were looking for."
"The interface is very intuitive. It's very easy to use."
"The most valuable features of Zoom are the very stable video and audio, the quality of the voice is good, and it is very easy to connect to the sessions. This is also the reason why we use Zoom."
"The overall quality of Zoom is very good, it performs well. The interface works well."
"Zoom's interface is nice and has good performance."
"All you need is a laptop or mobile device and a connection to the internet."
"As a technical support guy, I think it's crucial to be able to connect with people remotely. Zoom is simple to use because they can share the screen and talk. The user can walk me through the issue they are facing."
"We faced outages when the user limit went over a certain number."
"The system can overload when too many try logging in."
"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"It is difficult to collaborate."
"I don't have any particular issues, but I think the user interface could be improved. Previously, I used Microsoft Teams, where the chat, video, and audio options were all easily accessible in one place, making the user experience smoother. In Zoom, it's a bit more manual. For example, we must use external chat options like Slack and manually send the Zoom URL link to initiate a chat. In MicrosoftTeams, you can directly call and chat with someone from the contact list simultaneously."
"The time limitations for the free version should be increased from 40 minutes."
"Non-technical support should be improved, such as that involving invoicing."
"Zoom's user interface could be improved. For example, it could have bigger buttons for elderly people."
"The privacy settings need to be more apparent, otherwise anyone can wander into meeting rooms and disrupt them."
"There is insufficient customization."
"Zoom could be more scalable."
Blackboard Collaborate is ranked 24th in Virtual Meetings with 4 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Blackboard Collaborate is rated 7.6, while Zoom is rated 8.4. The top reviewer of Blackboard Collaborate writes "Useful in webinars, meetings and online classrooms ". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Blackboard Collaborate is most compared with , whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, TeamViewer and Cisco Meeting Server. See our Blackboard Collaborate vs. Zoom report.
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