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Blackboard Collaborate vs Zoom comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Collaborate
Ranking in Virtual Meetings
27th
Average Rating
7.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Zoom
Ranking in Virtual Meetings
1st
Average Rating
8.4
Number of Reviews
207
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 0.6%, down from 0.6% compared to the previous year. The mindshare of Zoom is 11.5%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

YN
Useful in webinars, meetings and online classrooms
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.
Kallol Chaudhuri - PeerSpot reviewer
Helped us tremendously in collaborating with each other and getting our work done and offers the breakout rooms feature.
We are a team located across various locations. Not in the same geographic location. We are distributed. And it's not possible to physically travel and meet people. Sometimes it's simply not possible. But Zoom has helped us tremendously in collaborating with each other and getting our work done. Without Zoom, it would have been very, very difficult. The breakout rooms feature is also helpful. For example, I have a meeting attended by hundreds of people and want to create subgroups. I typically use it for different role-play scenarios during training if we are trying to conduct some training on presentation skills. So there's a large group, which is initially trained by an instructor. Then you get instructions that the room will be split into smaller breakout rooms. I'll give you a topic, and you'll practice in these smaller groups. That's one way I use it. So it's like a simulation of a real brainstorming session I'd have in a physical space.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Document loading and annotation."
"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"The solution allows me to connect and collaborate with my classes."
"The most valuable features of Zoom are quick connectivity, screen sharing, and quick response."
"The initial setup is very simple."
"I'm using it only for meetings, and it is good for me. It provides options for remote control and screen sharing."
"The solution is stable and user-friendly."
"The best thing about Zoom is that it is very easy to use."
"Zoom is interoperable and user-friendly."
"The solution is easy to navigate."
"You don't need to be technical in order to use it."
 

Cons

"The system can overload when too many try logging in."
"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"We faced outages when the user limit went over a certain number."
"They could improve security more."
"Zoom could improve by allowing multiple users to share their screens at the same time."
"Zoom's user interface could be improved. For example, it could have bigger buttons for elderly people."
"Lacks an indicator on chat to show that a message has been read."
"In the next release, I would like to see an easily accessible bandwidth feature so that you can see how much data you've used on a particular call."
"I have read some news about Zoom being a little bit insecure, but when we never had any issue with it. They can improve by making the sessions more secure."
"The video quality of the free version might not be as good as the enterprise edition."
"Zoom meetings can only have 1,000 attendees. For more than 1,000, you must buy the Zoom Webinar product."
 

Pricing and Cost Advice

Information not available
"I use the tool's free version."
"The cost of Zoom is approximately $150 USD annually."
"We are using the free version of Zoom."
"We pay a yearly licensing fee for Zoom, which is expensive in our part of the world."
"In the basic version, there is a 40-minute time limit on group meetings."
"The cost for Zoom is reasonable."
"Zoom is licensed as a subscription model and it is available on a monthly or yearly basis."
"There are no licensing fees required."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
92%
University
1%
Financial Services Firm
1%
Computer Software Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Blackboard Collaborate?
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of differ...
What needs improvement with Blackboard Collaborate?
We faced outages when the user limit went over a certain number.
What is your primary use case for Blackboard Collaborate?
We use the solution in web seminars, online classrooms, and meetings.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I use the free version of Zoom and have not encountered significant issues in its use. I also use the free version of Google Meet.
 

Comparisons

No data available
 

Also Known As

Blackboard Mobile
No data available
 

Overview

 

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Blackboard Collaborate vs. Zoom and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.