Blackpoint Cyber MDR vs Fortra's Alert Logic MDR comparison

Blackpoint Cyber and Fortra are both solutions in the Managed Detection and Response (MDR) category. Blackpoint Cyber is ranked #12 with an average rating of 8.7, while Fortra is ranked #20 with an average rating of 8.3. Blackpoint Cyber holds a 5.3% mindshare in MDR, compared to Fortra’s 1.1% mindshare. Additionally, 100% of Blackpoint Cyber users are willing to recommend the solution, compared to 92% of Fortra users who would recommend it.

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Executive SummaryUpdated on Dec 3, 2024

Fortra's Alert Logic MDR and Blackpoint Cyber MDR are two products in the managed detection and response market. While Fortra offers attractive pricing and customer support, Blackpoint's comprehensive features give it an advantage in offering a more complete solution.

Features: Fortra's Alert Logic MDR offers robust threat intelligence, flexible integration capabilities, and cost-effective threat management. Blackpoint Cyber MDR provides advanced threat analysis, rapid incident response, and comprehensive security tools, making it appealing to those seeking proactive security measures.

Ease of Deployment and Customer Service: Fortra's Alert Logic MDR is known for its straightforward deployment process and responsive customer support. Blackpoint Cyber MDR also offers easy deployment, highlighted by an exceptional support team that assists users through installation and optimization, thus enhancing the user experience.

Pricing and ROI: Fortra's Alert Logic MDR is noted for its cost-effectiveness, presenting strong ROI with affordable setup costs. Blackpoint Cyber MDR involves higher initial costs but offers rich features that promise significant long-term returns. Fortra presents a budget-friendly option, while Blackpoint targets those seeking feature-rich and enduring security benefits.

To learn more, read our detailed Blackpoint Cyber MDR vs. Fortra's Alert Logic MDR Report (Updated: December 2024).

Buyer's Guide

Blackpoint Cyber MDR vs. Fortra's Alert Logic MDR

December 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Blackpoint Cyber MDR is 5.3%, up from 5.3% compared to the previous year. The mindshare of Fortra's Alert Logic MDR is 1.1%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Matthew Weisler

Sole Proprietor at Core-Infosec

Effectively monitors activity coming into endpoints without snapping off

The solution is all encompassing and can incorporate email monitoring. The solution does local network discovery by monitoring activity coming into endpoints rather than snapping off like other products. For example, a prior client took her corporate laptop home and her son's Xbox was hacked. It was trying to compromise her workstation as well but the solution spotted it and prevented malicious activity.

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reviewer1525833

Site Reliability Engineer at a retailer with 10,001+ employees

Great reporting and session logic with an easy initial setup

The initial setup isn't too difficult. It's pretty straightforward. An organization shouldn't have too much trouble with the setup. The deployment is very fast. It doesn't take too much time at all. It's likely less than five minutes. Honestly, it's almost instantaneous. There is no mapping. Once you're done with the customization you can use it. It's not time-consuming. The customization part is based on whatever keywords and attributes you are adding, and that's less than a minute of time to handle. There is no time consumed. You just need to add to a filter. You don't really need to worry about having too much maintenance. It's not required really. Maybe once the log is full, you may require a maintenance checkup of six months on. We have a server team that manages that aspect.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"The case interface is Binary Defense MDR's most valuable feature."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

More Binary Defense MDR pros

"The solution is all encompassing and can incorporate email monitoring."

"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."

"The solution also watches over Microsoft 365 and keeps a copy of logs."

"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."

"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."

"The initial setup is pretty straightforward."

"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."

"It is a very stable product."

"The installation and configuration were slick."

"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."

"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."

More Fortra's Alert Logic MDR pros

Cons

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"I would like to see more frequent check-ins with our security status."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"We found a couple of bugs in the user interface."

"I would like to get more reports from Binary Defense about what they're blocking."

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

More Binary Defense MDR cons

"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."

"Some texts seem to report items as normal too quickly."

"The feature we keep asking for is a vulnerability scan."

"This product needs to mature more. While it is a good product, there are some areas where it needs work."

"Could be more of an endpoint protector."

"We'd like to have triggered alerts sent to us so we see errors quicker."

"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."

"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."

"The documentation, especially with the initial setup, needs improvement."

"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."

"The setup process was complex."

More Fortra's Alert Logic MDR cons

Pricing and Cost Advice

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"It has been good. We have saved money, and we have a better product."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

More Binary Defense MDR pricing and cost advice

"The pricing is reasonable."

"The pricing is in line with other products."

"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."

"Alert Logic has better competitive pricing than some of its competitors."

"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."

"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."

"Almost any product that is on the AWS Marketplace is super easy to subscribe to."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

19%

Manufacturing Company

Retailer

Healthcare Company

Computer Software Company

15%

Financial Services Firm

13%

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

See all answers

What do you like most about Blackpoint Cyber MDR?

The solution is all encompassing and can incorporate email monitoring.

See all answers

What is your experience regarding pricing and costs for Blackpoint Cyber MDR?

The pricing is in line with other products. On average, it costs $8 to $10 per endpoint but there are volume discount...

See all answers

What needs improvement with Blackpoint Cyber MDR?

The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful. Not too...

See all answers

What do you like most about Alert Logic?

The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them ...

See all answers

What is your experience regarding pricing and costs for Alert Logic?

Alert Logic's license is one of the most competitive. They deliver a high-quality service for a competitive price.

See all answers

What needs improvement with Alert Logic?

Alert Logic should also develop an EDR that is natively integrated into their solution. Currently, a client must buy ...

See all answers

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Cortex XDR by Palo Alto Networks vs Binary Defense MDR

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CrowdStrike Falcon Complete MDR vs Blackpoint Cyber MDR

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Huntress Managed EDR vs Blackpoint Cyber MDR

Compared 29% of the time

SentinelOne Vigilance vs Blackpoint Cyber MDR

Compared 17% of the time

Sophos MDR vs Blackpoint Cyber MDR

Compared 7% of the time

Microsoft Defender Experts for Hunting vs Blackpoint Cyber MDR

Compared 4% of the time

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SentinelOne Vigilance vs Fortra's Alert Logic MDR

Compared 20% of the time

Arctic Wolf Managed Detection and Response vs Fortra's Alert Logic MDR

Compared 19% of the time

CrowdStrike Falcon Complete MDR vs Fortra's Alert Logic MDR

Compared 17% of the time

Rapid7 InsightIDR vs Fortra's Alert Logic MDR

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Sophos MDR vs Fortra's Alert Logic MDR

Compared 10% of the time

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Product Reports

Buyer's Guide

Binary Defense MDR

December 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

Download Blackpoint Cyber MDR product report

Buyer's Guide

Fortra's Alert Logic MDR

December 2024

Download Fortra's Alert Logic MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response

Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM

Learn More

Binary Defense

Blackpoint Cyber

Fortra

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

As cyber attackers become more advanced, an increasing amount of organizations are looking to their Managed Service Providers to provide state-of-the-art network security; however, many MSPs lack the personnel or expertise to offer such a service.

THE SOLUTION:
Partnering with a dedicated, around-the-clock team focused on catching breaches and rapidly responding to contain them. Our Managed Detection and Response (MDR) team is made up of former US Intelligence cyber experts with real-world experience and their only mission is to monitor your and your clients' networks and detain threats before it's too late.

Not only do we have the best minds in the industry; we also have the best tools. Our MDR team will leverage our patented security operations and incident response platform SNAP-Defense - combining network visualization, insider threat monitoring, anti-malware, traffic analysis, and endpoint security in one rapidly deployed service.

Alert Logic specializes in log management, security configuration, SIEM, SaaS monitoring, network protection, and MDR services. It is suitable for sectors such as utilities, financial services, and government.

Alert Logic offers extensive log management and proactive security by centralizing logs, providing detailed notifications, and detecting intrusions. With global threat visibility and SOCs in the US and Europe, it speeds up the threat detection process in seconds. Advanced technologies, like AI and ML, improve its MDR services and differentiate legitimate user behavior from threats.

What are Alert Logic's key features?

Excellent log messages for seamless log management
Immediate log retrieval during production issues
Clear, user-friendly notifications
Proactive and detailed incident notifications
Centralized dashboard for easy monitoring
Good intrusion detection and heuristic threat monitoring
Global threat visibility with fast threat detection
Human expertise backing threat detection and response

What benefits should users expect when evaluating Alert Logic?

Streamlined log management and rapid issue resolution
Centralized monitoring for efficient incident management
Fast global threat detection improves security stance
Human expertise for accurate threat response
Advanced threat differentiation using AI and ML

Alert Logic proves beneficial for various industries, with e-commerce applications utilizing it for robust log management and security measures. Utility sector companies leverage its network protection and threat detection capabilities, while financial services organizations appreciate its MDR services. Government agencies rely on its comprehensive infrastructure monitoring and SOC expertise for enhanced security.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

CoreRecon, Peerless Tech Solutions, Lorien Health

Information Not Available

Buyer's Guide

Blackpoint Cyber MDR vs. Fortra's Alert Logic MDR

December 2024

Free Report: Blackpoint Cyber MDR vs. Fortra's Alert Logic MDR

Find out what your peers are saying about Blackpoint Cyber MDR vs. Fortra's Alert Logic MDR and other solutions. Updated: December 2024.

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See our Blackpoint Cyber MDR vs. Fortra's Alert Logic MDR report.

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