Blue Prism Cloud vs INTELLIBOT comparison

SS&C Blue Prism and ServiceNow are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #7 with an average rating of 8.5, while ServiceNow is ranked #31 with an average rating of 6.3. SS&C Blue Prism holds a 1.3% mindshare in RPA, compared to ServiceNow’s 0.3% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Blue Prism Cloud and INTELLIBOT compete in the robotic process automation category, targeting various business needs. Blue Prism Cloud seems to have the upper hand for complex implementations due to its robust security and integration capabilities, especially favored in financial services. However, INTELLIBOT excels in user-friendliness, appealing to those seeking quick deployments with minimal coding.

Features: Blue Prism Cloud is known for its stable virtual workforce, robust security, and effective integration with major cloud platforms, making it ideal for complex back-office automation in banking and financial sectors. INTELLIBOT is recognized for its ease of use, requiring minimal coding knowledge. It features parallel activity and advanced machine learning capabilities, making it suitable for quick product rollouts and efficient task handling.

Room for Improvement: Blue Prism Cloud could enhance its user experience by simplifying its pricing model and improving its client-server flexibility toward a more web-based approach. It can also bolster AI integration and training options for non-technical users. INTELLIBOT could refine its user experience, orchestration, and exception handling, and its reliance on scripting points to a need for improved logging and reporting mechanisms.

Ease of Deployment and Customer Service: Blue Prism Cloud offers flexible deployment options, including cloud configurations, and receives positive feedback for its responsive technical support. However, the support system is sometimes seen as limited in publicly sharing solutions. INTELLIBOT supports on-premises and public cloud setups, benefitting from community forums, though it presents a more personalized support approach compared to Blue Prism's more highly rated technical support.

Pricing and ROI: Blue Prism Cloud tends to be higher priced, which might limit accessibility for smaller businesses. Nevertheless, users report satisfactory ROI when integrated into specific processes. INTELLIBOT presents a more cost-effective alternative, appealing to budget-conscious users by offering options at a fraction of Blue Prism's cost, while still demonstrating valuable ROI.

To learn more, read our detailed Blue Prism Cloud vs. INTELLIBOT Report (Updated: March 2025).

Buyer's Guide

Blue Prism Cloud vs. INTELLIBOT

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of March 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.3%, up from 1.0% compared to the previous year. The mindshare of Blue Prism Cloud is 1.3%, up from 1.0% compared to the previous year. The mindshare of INTELLIBOT is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Keith Mcdowell

Chief Executive Officer at Keith F Kube and Associates

It helps us save on staff costs

I rate Blue Prism Cloud eight out of 10 for ease of setup. It's a cloud-based solution, so it isn't hard to set up. The deployment time is hard to quantify because I work for the government, and we need to go through all these internal reviews, but the technical part takes three to four weeks. The biggest challenge is security because we need to integrate it with Active Directory and set up VPN tunnels, security profiles, etc. We deployed Blue Prism in-house and used three people to set it up. One solution engineer is enough to maintain it.

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Renjith Raghunathan

RPA Team Lead Developer at Standard Chartered Bank

A solution that requires minimal efforts to run multiple activities at the same time

It would be helpful to add more documentation. Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values. This is an area that could be improved. If I were to add something that would make my life easier in a new release of INTELLIBOT, then it would be making improvements to the way it is interacting with Java. The only challenge with using INTELLIBOT is the way it works with OCR, which can make creating OCR icons very challenging. In addition, there may be challenges in using the Citrix environment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the ease of use from a programming perspective very valuable."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

More Automate pros

"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."

"The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation."

"The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would."

"The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable."

"The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market."

"Blue Prism Cloud is a stable solution."

"The tool saves us from repetitive and mundane tasks. We don’t have to write, record or copy data from Excel. The product helps us save time. We save money as well since people doing this task are on various other automation tasks. The chance for repetitive entries is also reduced because the tool helps us make one-time entries."

"The corporate leverage is better with Blue Prism. They just present better in a large corporation. It's easier to sell suits and ties than it is sneakers and jeans in financial institutions. That's not really about the application per se; it's the perception."

More Blue Prism Cloud pros

"There's a helpful community available through the portal."

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"The replay of the automation is an awesome feature."

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

"This solution is easy to use and requires little coding knowledge."

Cons

"The documentation is not that great."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"There is a lack of good development for artificial intelligence, such as machine learning."

More Automate cons

"I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors."

"It takes a while to get up and running."

"The issue is that it is not dynamic or intelligent."

"The pricing was a bit high, from what I understand. That might have played a role in the decision to migrate to another solution."

"Improvement should be per customer requirements."

"There is room for improvement in the speed."

"Blue Prism Cloud is a solid product that fulfils its intended functions well. Although there is room for improvement, it has integrated various cognitive and intelligent document processing features into a single product. But needs to effectively automate RPA processes despite some initial challenges addressed through product updates and new features."

"Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used."

More Blue Prism Cloud cons

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"I would like to see the cognitive marketing platform improved."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"Has limited functionality and uses extensive resources."

"The trigger actions need to be more robust."

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

Pricing and Cost Advice

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"Once you buy the software, you just pay for the support for backend help."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It comes with a package that costs approximately $20,000 USD per year."

More Automate pricing and cost advice

"The pricing is fine."

"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."

"The licensing structure is complex and the minimum contract length is three years."

"There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive."

"It is highly-priced."

"We found the pricing reasonable, and it aligned with our budgetary requirements."

"This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."

"Blue Prism comes at a higher price point compared to other solutions on the market."

More Blue Prism Cloud pricing and cost advice

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

"It is quite cheap. In the year 2019, it was $1000 for a year."

"INTELLIBOT with the DPA costs approximately $1,500 USD."

"The solution requires a license and we purchased one annually. We were satisfied with the price."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

17%

Computer Software Company

17%

Manufacturing Company

10%

Educational Organization

10%

Computer Software Company

32%

Financial Services Firm

15%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

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What is your experience regarding pricing and costs for Blue Prism Cloud?

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It req...

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What needs improvement with Blue Prism Cloud?

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

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Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...

See all answers

What do you like most about INTELLIBOT?

The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.

See all answers

What needs improvement with INTELLIBOT?

Exception handling activities within INTELLIBOT need to improve. While working with the platform, there were instance...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 46% of the time

UiPath vs Automate

Compared 36% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 5% of the time

VisualCron vs Automate

Compared 4% of the time

More Automate Competitors

Blue Prism vs Blue Prism Cloud

Compared 19% of the time

UiPath vs Blue Prism Cloud

Compared 17% of the time

Microsoft Power Automate vs Blue Prism Cloud

Compared 16% of the time

SAP Intelligent RPA vs Blue Prism Cloud

Compared 15% of the time

Robocorp vs Blue Prism Cloud

Compared 14% of the time

More Blue Prism Cloud Competitors

UiPath vs INTELLIBOT

Compared 100% of the time

More INTELLIBOT Competitors

Product Reports

Buyer's Guide

Automate

March 2025

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Buyer's Guide

Blue Prism Cloud

March 2025

Download Blue Prism Cloud product report

Buyer's Guide

INTELLIBOT

March 2025

Download INTELLIBOT product report

Also Known As

HelpSystems Automate, Automate

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

ServiceNow

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Cabot Credit Management, Hovis, Utilita

Information Not Available

Buyer's Guide

Blue Prism Cloud vs. INTELLIBOT

March 2025

Free Report: Blue Prism Cloud vs. INTELLIBOT

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