Blue Prism Cloud vs Pega Robotic Process Automation comparison

"The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."

"The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would."

"The tool saves us from repetitive and mundane tasks. We don’t have to write, record or copy data from Excel. The product helps us save time. We save money as well since people doing this task are on various other automation tasks. The chance for repetitive entries is also reduced because the tool helps us make one-time entries."

"The solution is very complete. It's a good solution, for the kind of features that they offer."

"Its AI features allow customers to find specific documents via an index."

"Blue Prism offers the whole package for LPR developers. It's a useful tool to automate anything. As an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere."

"It is an easily scalable solution."

"One of the most valuable features is automating manual and repetitive business processes, streamlining operations and reducing manual labour."

"Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."

"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."

"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."

"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."

"If you want to make any kind of base automation, you can easily code exactly what you want."

"The low-code/no-code development aspect of the solution is great."

"​It is a good and matured solution."

"They are leaders in the same industry."

"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."

"The cost is a bit high. Other tools are much cheaper."

"The product’s licensing cost is expensive compared to other tools in the market."

"Improvement should be per customer requirements."

"They should work on the solution's pricing."

"Having more AI functionality would be an improvement."

"Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath."

"We have limited integrations in place, and my objective is to integrate Sentinel. However, there are constraints as some individuals have only one or two options for SIM integration solutions. Given the urgency of quick resolutions in today's landscape, prevention and detection are crucial. While these measures provide significant security, it's equally important to focus on response and recovery. In the case of a ransomware attack, it's not enough to solely prevent and detect. Once detection is in place, a response model should be implemented to automate the process and minimize the time required for tasks, such as creating investigation reports. In the past, it would take approximately seven to eight days to create an investigation report for a specific attack, including writing a case study. This process can be streamlined and improved through the automation of contextual investigation reports. By saving base templates and content, including screenshots and attack details, automation can be achieved. We are currently working on integrating Microsoft WAF and Excel for this purpose, but having a built-in tool would be ideal."

"I would like to see an enhanced auditing feature included."

"The new players such as UiPath and ABBYY are moving very quickly, but Pega is not. I'd definitely like to see Pega doing a few more interesting things on the AI or machine learning front so that we can use the platform for multiple things."

"It's difficult not knowing when alerts will arrive."

"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."

"The orchestration needs to be better."

"The development experience needs to be improved."

"Excel connectors need to be improved as there are a few connectors in Excel areas."

"Rule versioning and deployment to enable parallel development could still be improved​"

"I am not sure how we are set up today, but I recall we had an annual License."

"Blue Prism Cloud’s pricing is fine for commercial usage."

"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."

"The licensing structure is complex and the minimum contract length is three years."

"I would rate the pricing a five out of ten, with one being cheap and ten being expensive."

"The price is very competitive when you are comparing to other providers."

"Pricing can be negotiated in situations where there will be heavy usage."

"Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines."

"The licensing cost is too high."

"​I was not involved in licensing and pricing, but it is worth the cost​."

"Pega is pretty costly."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

"Pega Robotic Process Automation is an expensive solution."

"I would rate the product's pricing a nine out of ten."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."