BlueCat Infrastructure Assurance (BCIA) vs ScienceLogic comparison

BlueCat Infrastructure Assu...

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Executive Summary

We performed a comparison between BlueCat Infrastructure Assurance (BCIA) and ScienceLogic based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BlueCat Infrastructure Assurance (BCIA) vs. ScienceLogic Report (Updated: April 2025).

BlueCat Infrastructure Assurance (BCIA) vs. ScienceLogic

April 2025

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Helped 848,253 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlueCat Infrastructure Assu...

Ranking in IT Infrastructure Monitoring

41st

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in IT Infrastructure Monitoring

24th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Event Monitoring (7th), Unified Communications Monitoring (1st), Network Monitoring Software (27th), Server Monitoring (12th), IT Operations Analytics (7th), Cloud Monitoring Software (19th), AIOps (7th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of BlueCat Infrastructure Assurance (BCIA) is 0.1%, up from 0.0% compared to the previous year. The mindshare of ScienceLogic is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Bob Stiles

Cyber Security Architect Engineer at a financial services firm with 5,001-10,000 employees

Offers proactive issue detection through customized alerts enhances troubleshooting

We saw the benefits of BlueCat Infrastructure Assurance immediately after we deployed it. The enhanced analytics dashboard helps us prioritize troubleshooting. BlueCat Infrastructure Assurance detects potential issues and anomalies before they occur, provided we have set our thresholds. Without defined thresholds, the system may still identify problems, but we will only be alerted after the event. This proactive approach helps prevent issues rather than simply reacting to them. It provides diagnostic information to help with remediation. BlueCat Infrastructure Assurance significantly enhances our company's network stability by preventing outages. With over a hundred firewalls integrated into the system, it provides comprehensive monitoring and control, effectively minimizing potential downtime. BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Thanks to BlueCat, we have not experienced any downtime in the past two years."

"BlueCat Infrastructure Assurance provides excellent analytic capabilities for early problem detection, offering beneficial diagnostic information and actionable remediation steps."

"The most valuable aspects of BlueCat Infrastructure Assurance are remote commands, a core functionality for us, and automated remediation options."

"BlueCat Infrastructure Assurance's most valuable feature is its ability to analyze integrity and perform interrogations, providing alerts based on configurable thresholds."

"BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable."

"When it comes to features, the power pack is the most valuable."

"The best feature is the highly flexible graphs."

"The solution provides good infra-monitoring features."

"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."

"The power flow is great."

"The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring."

"Power packs."

"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."

More ScienceLogic pros

Cons

"BlueCat Infrastructure Assurance does not support all network security devices."

"Considering that some of our junior engineers have limited coding expertise, incorporating features that assist in query construction or provide clear textual translations of code would be valuable."

"BlueCat Infrastructure Assurance does not support all network security devices."

"We would greatly benefit from expanded BlueCat integrations, particularly through a robust API ingestion system that allows for custom integrations with other systems. Ideally, this would include a user-friendly message queue system that facilitates communication between BlueCat and any external system via APIs."

"Integrating observability and APM monitoring into the overall portfolio would be beneficial."

"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."

"They need a little more self-service."

"Admins do not have direct access to the reporting."

"There is room for improvement in the speed of setting up the service and integrating PowerPacks."

"I would like to see out-of-the-box standard dashboards for common services."

"They should improve their support process and add chat."

"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."

More ScienceLogic cons

Pricing and Cost Advice

"The pricing for BlueCat Infrastructure Assurance is fairly comparable."

"BlueCat Infrastructure Assurance meets our budget requirements."

"BlueCat Infrastructure Assurance is reasonably priced."

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Financial Services Firm

12%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for BlueCat Infrastructure Assurance (BCIA)?

BlueCat Infrastructure Assurance is reasonably priced.

What needs improvement with BlueCat Infrastructure Assurance (BCIA)?

BlueCat Infrastructure Assurance does not support all network security devices. We currently use BlueCat Infrastructure Assurance on-premises, but it lacks the AI capabilities that are becoming inc...

What is your primary use case for BlueCat Infrastructure Assurance (BCIA)?

My organization comprises a financial institution and a technology company. BlueCat Infrastructure Assurance, an internal service, helps accurately pinpoint issues within our systems.

What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

What needs improvement with ScienceLogic?

ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...

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Product Reports

BlueCat Infrastructure Assurance (BCIA)

April 2025

BlueCat Infrastructure Assurance (BCIA) report

Download BlueCat Infrastructure Assurance (BCIA) product report

Download ScienceLogic product report

March 2025

Also Known As

Indeni

No data available

Overview

BlueCat Infrastructure Assurance (BCIA) is a proactive monitoring and automation solution. Think of it as a virtual DDI expert, on duty 24/7. Infrastructure Assurance provides deep visibility into BlueCat Integrity enterprise environments, including its key BlueCat Address Manager and BlueCat DNS/DHCP Server (BDDS) components. It proactively interrogates your systems to ensure they are healthy. Should it find an issue, the platform flags it, generates an alert, and provides a list of recommended remediation steps that admins can take.

BlueCat

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

Sample Customers

MasterCard, Bloomberg, Comcast, Office Depot, O'Reilly Auto Parts, Prudential, Wyndham Worldwide, iRobot, Leumi, Pelephone, Sheetz, Travelex

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell