BMC TrueSight Operations Management and Devo compete in the advanced operations management solutions category. Devo appears to have the upper hand due to its real-time analytics, scalability, and superior overall performance despite its higher cost.
Features: BMC TrueSight Operations Management users value its extensive monitoring, predictive analytics, and comprehensive automation capabilities. Devo is praised for its real-time analytics, agile data processing, and scalability. Users find Devo's features more dynamic and versatile for diverse use cases compared to BMC TrueSight Operations Management.
Room for Improvement: BMC TrueSight Operations Management users suggest enhancements in integration capabilities, user training resources, and overall usability. Devo users identify areas for improvement in data ingestion, query performance, and customer support documentation. BMC TrueSight Operations Management appears to need more substantial updates to meet user demands.
Ease of Deployment and Customer Service: Users report that BMC TrueSight Operations Management has a more complex deployment process and requires significant configuration. Conversely, Devo is noted for its smoother deployment but receives mixed feedback on customer service responsiveness when compared to BMC TrueSight Operations Management.
Pricing and ROI: BMC TrueSight Operations Management users find the setup cost to be relatively high with moderate ROI over time. Devo, while perceived as expensive, is considered worth the investment due to faster and higher ROI. Users believe Devo offers better value for money despite the costs.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.
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