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BMC TrueSight Operations Management vs DX Spectrum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
17th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (20th), Event Monitoring (2nd), Cloud Monitoring Software (18th), AIOps (7th)
DX Spectrum
Ranking in IT Infrastructure Monitoring
23rd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
116
Ranking in other categories
Network Management Applications (6th), Network Monitoring Software (22nd), Network Troubleshooting (7th), DX NetOps (2nd)
 

Mindshare comparison

As of December 2024, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 1.0%, down from 1.4% compared to the previous year. The mindshare of DX Spectrum is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
DickBaker - PeerSpot reviewer
An all-inclusive monitoring solution that adapts to emerging technologies
The product helps to correlate events.  The solution's most valuable features are its integration with Broadcom tools and scalability. DX Spectrum needs better documentation on its complex features.  I have been using the product since 2005.  I rate DX Spectrum's stability an eight point five…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"The Event Management is outstanding; still is the most interesting part of the product."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"We can verify uptimes as another source of keeping devices in compliance."
"I believe that the ease of use and UI is great"
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The tool is flexible enough to be customized based on customer requirements."
"The most valuable feature is the event correlation mechanism."
"Offers a lot of functionality."
"The most valuable features have been the interface and the ability to do equipment management."
"It is easy to navigate."
"We can plan changes and replacement of end-of-life products in our environment very well because it's very accurate."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"The main thing is obviously notifications about alerts, getting ahead of the curve to make sure that we do not have system going down, or if it is down we get to know it earlier."
"Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective."
 

Cons

"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The solution's support service could be better."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"Cost is an issue with BMC TrueSight Operations Management."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"DX Spectrum needs to incorporate faster support."
"​I would like to see them eliminate the Java console. The user interface for this is a Java applet that runs on your desktop, and it is very problematic for us."
"It needs better integration with other CA products."
"From the users perspective the looks and feel of dashboards of Spectrum would be easier to use and for understanding as APM will be in 10.5 version which we saw in CA World."
"The CA Technologies sales team destroyed their relationship with our business units."
"If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."
"The Spectrum OneClick is a Java-based client, and that's aging. Really, before any new feature integration, I'd love to see a comprehensive rebuild of the UI."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
 

Pricing and Cost Advice

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"The solution is based on endpoints and knowledge models which can be costly."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"They have changed the licensing fees."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"Spectrum is expensive."
"Currently, a perpetual license but some services are moving to a subscription"
"The price is very high."
"It is expensive compared to other tools in the market."
"The price is good enough to expect an ideal solution. It's expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
14%
Manufacturing Company
7%
Energy/Utilities Company
6%
Financial Services Firm
17%
Manufacturing Company
15%
Computer Software Company
14%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about DX Spectrum?
The solution's most valuable features are its integration with Broadcom tools and scalability.
What is your experience regarding pricing and costs for DX Spectrum?
We are a customer of Broadcom, we use a group license that covers various CA products, including DX Spectrum. The company purchases the licenses they need from this group license, and we do not hav...
What needs improvement with DX Spectrum?
Support from Broadcom could be better. Sometimes we wait a very long time for a solution to level three problems. Challenges and Limitations The only other challenge is the price, which is the main...
 

Also Known As

ProactiveNet, TrueSight Operations Management
CA Spectrum
 

Learn More

 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Find out what your peers are saying about BMC TrueSight Operations Management vs. DX Spectrum and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.