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BMC TrueSight vs DX Spectrum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
BMC TrueSight reduces IT costs by automating monitoring, lowering ticket volume, streamlining tools, and reallocating personnel to strategic tasks.
Sentiment score
7.1
Organizations experienced significant ROI with DX Spectrum, noting enhanced automation, cost savings, efficiency, and effective integration despite high costs.
 

Customer Service

Sentiment score
6.7
BMC TrueSight's customer service is praised for helpfulness but criticized for inconsistent response times and expertise.
Sentiment score
7.1
Customer service excels with high ratings, but technical support varies; Broadcom acquisition raised concerns over response times.
Broadcom technical support is very good.
 

Scalability Issues

Sentiment score
7.1
BMC TrueSight is scalable for varied environments, though complexities and budget constraints may affect performance in larger deployments.
Sentiment score
8.1
DX Spectrum is highly adaptable and scalable, effectively supporting growth in diverse environments from small businesses to large corporations.
 

Stability Issues

Sentiment score
7.5
BMC TrueSight is stable when properly configured, with occasional issues resolved by vendor support, praised for reliability.
Sentiment score
7.3
DX Spectrum is praised for its stability and reliability, with minor issues usually due to incorrect configurations or updates.
 

Room For Improvement

BMC TrueSight struggles with deployment complexity, limited dashboards, costly training, and requires improved AI, cloud monitoring, and documentation.
DX Spectrum users seek a modern interface, enhanced integration, simplified processes, better analytics, and improved support for device certification.
Currently, they appear as pop-up messages, but I would prefer having alarm messages shown as a scrolling bar at the taskbar for easier visibility.
The event management should have more deduplication and alert correlation and check the bidirectional communication with ServiceNow.
 

Setup Cost

BMC TrueSight pricing varies from $80 to $200 per license, depending on volume, complexity, and additional features.
DX Spectrum's pricing favors large enterprises, offering flexible but complex licensing, with high costs impacting smaller businesses.
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds.
 

Valuable Features

BMC TrueSight offers intuitive integration, robust event management, end-to-end visibility, and flexibility across assets with advanced automation.
DX Spectrum offers comprehensive network monitoring, fault management, scalability, and seamless integration, ideal for managing extensive IT infrastructures.
The interface has the needed configuration for visualization, and it's effective in providing a complete diagram of network links and connections across various stations globally.
DX Spectrum uses an SNMP Trap to accept all the details, especially for device monitoring of faulty devices, allowing me to use Spectrum effectively.
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
40th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Event Monitoring (7th), Cloud Monitoring Software (28th), AIOps (5th)
DX Spectrum
Ranking in IT Infrastructure Monitoring
21st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Network Management Applications (7th), Network Monitoring Software (21st), Network Troubleshooting (6th), DX NetOps (1st)
 

Mindshare comparison

As of September 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.0%, down from 1.1% compared to the previous year. The mindshare of DX Spectrum is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
DX Spectrum0.9%
BMC TrueSight Operations Management1.0%
Other98.1%
IT Infrastructure Monitoring
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
DickBaker - PeerSpot reviewer
An all-inclusive monitoring solution that adapts to emerging technologies
The product helps to correlate events.  The solution's most valuable features are its integration with Broadcom tools and scalability. DX Spectrum needs better documentation on its complex features.  I have been using the product since 2005.  I rate DX Spectrum's stability an eight point five…
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Retailer
6%
Manufacturing Company
5%
Financial Services Firm
17%
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise19
Large Enterprise88
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about DX Spectrum?
The solution's most valuable features are its integration with Broadcom tools and scalability.
What is your experience regarding pricing and costs for DX Spectrum?
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds. The high price has caused us to lose many deals.
What needs improvement with DX Spectrum?
I would like to see improvements in making the interface more user-friendly. Many people find it not simple to use. One of the common customer complaints is about the alarm notifications. Currently...
 

Also Known As

ProactiveNet, TrueSight Operations Management
CA Spectrum
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Find out what your peers are saying about BMC TrueSight vs. DX Spectrum and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.