Try our new research platform with insights from 80,000+ expert users

BMC TrueSight Operations Management vs Google Cloud's operations suite (formerly Stackdriver) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Ranking in Cloud Monitoring Software
20th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Event Monitoring (2nd), IT Infrastructure Monitoring (26th), AIOps (8th)
Google Cloud's operations s...
Ranking in Application Performance Monitoring (APM) and Observability
26th
Ranking in Cloud Monitoring Software
23rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Log Management (29th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight Operations Management is 0.7%, down from 0.9% compared to the previous year. The mindshare of Google Cloud's operations suite (formerly Stackdriver) is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Anand_Patel - PeerSpot reviewer
Offers reliable Ops Agent and logging transport feature with easy third-party integrations
As part of our company, we implemented several changes in our log analytics pattern, including the storage and procurement process. Earlier, before implementing the solution, our company was able to procure only one year of data, but later, we came to the three-year mark. Around 15-20% reduction has been witnessed in the total analytic consumption of our company. The aforementioned result was possible because the solution allowed the creation of a dashboard where factors like storage costs, proportion of logs, and logs presence in a storage bucket or BigQuery can all be checked. Earlier all logs were stored in a raw storage, but currently our company is able to move logs in table bucket that contributes towards cost savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"I like the event management part."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"It is very helpful to be able to apply rule-based routing to alerts."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"We find the solution to be stable."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
"It's easy to use."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"I like the monitoring feature."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"Offers a valuable logging transport feature"
 

Cons

"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The product must provide application or service monitoring features."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The solution is a little obsolete."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The process of logging analytics can be improved"
"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"It could be even more automated."
"It could be more stable."
"The logging functionality could be better."
"It is difficult to estimate in advance how much something is going to cost."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
 

Pricing and Cost Advice

"The solution is based on endpoints and knowledge models which can be costly."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"They have changed the licensing fees."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"The cost of using Stackdriver depends on usage."
"The cost could be lower."
"We have a basic standard license without any additional costs."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
847,862 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
15%
Government
7%
Manufacturing Company
7%
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What needs improvement with Google Stackdriver?
If the errors are caught early in the interface, it would be easier for users to manage. The process of logging analytics can be improved.
What is your primary use case for Google Stackdriver?
I use the solution for logging, defining alerts, and monitoring. Our company's Java and Python logging teams mainly use it.
What advice do you have for others considering Google Stackdriver?
The Ops Agent and logging transport feature of the solution have had a major impact on improving application performance. The solution also allows the transport of logs into log buckets, which is h...
 

Also Known As

ProactiveNet, TrueSight Operations Management
Google Stackdriver, Stackdriver Monitoring, Stackdriver Logging, Google Cloud Monitoring
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Uber, Batterii, Q42, Dovetail Games
Find out what your peers are saying about BMC TrueSight Operations Management vs. Google Cloud's operations suite (formerly Stackdriver) and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.