

BMC TrueSight and HPE OneView are key competitors in IT management solutions. TrueSight stands out for its integration and event management, while OneView is preferred for managing HPE hardware due to its automation features.
Features: BMC TrueSight offers extensive event management and monitoring, integrates multiple technologies into a single platform, supports diverse environments, and allows streamlined event filtering. HPE OneView excels in providing centralized management of HPE infrastructures, automates server deployment, and simplifies health monitoring.
Room for Improvement: BMC TrueSight users find deployment complex and licenses expensive, and request enhanced cloud monitoring and AI-driven analytics. Users also wish it had better reporting. HPE OneView could benefit from improved integration with non-HPE equipment, better support, and more efficient IP management.
Ease of Deployment and Customer Service: BMC TrueSight's on-premises deployment can be complex, requiring significant resources. Technical support varies in quality. HPE OneView also relies on on-premises deployment but usually involves quicker setups within HPE ecosystems. Its technical support is generally good but could improve in product knowledge and responsiveness.
Pricing and ROI: BMC TrueSight is often seen as costly due to its complex licensing model but can reduce IT operations costs through efficient monitoring. HPE OneView is considered cost-effective for HPE hardware management with licensing usually included in hardware purchases, enhancing its value despite some finding the costs high for large deployments.
I would rate their technical support a nine out of ten.
The customer service and support have been responsive.
The technical support for HPE OneView rates as an 8 on a scale from 1 to 10, where 1 is the worst and 10 is the best.
I would give the quality of HPE OneView's technical support an eight out of ten rating, indicating good customer service and support in my opinion.
HPE OneView is a scalable solution since you can integrate any number of servers based on your license.
HPE OneView is highly scalable, especially useful for organizations with large infrastructures.
Scalability is fine as we can add Synergy frames and extend many frames as needed.
The stability of the blades is concerning; we have frequent issues with blades having memory or power issues.
HPE OneView is a stable solution that works efficiently.
It supports unified monitoring effectively but may have areas for enhancement.
There are some complexities with deployment that could be improved in BMC TrueSight.
The upgrade process is lengthy, requiring careful planning as we cannot match ESXi versions without aligning OneView first, leading to delays.
I believe the prices of HPE OneView should be reduced, as it is quite expensive.
From the dashboard and reporting perspective, HPE OneView could be improved by having multiple modules rather than just a single customization option.
BMC TrueSight licensing costs are on the more expensive side.
Customers need to pay a substantial amount for the licenses, especially when monitoring a large number of servers and storages.
Our main concern is managing expenses related to the VMware licensing model which affects blade usage.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
I can monitor everything in one view, which has significantly improved operational efficiency for us.
We upgrade OneView first, then the entire hardware, ensuring compatibility before doing ESXi upgrades.
One of the best features of HPE OneView is that you get a complete architecture with a single click.
| Product | Market Share (%) |
|---|---|
| HPE OneView | 1.4% |
| BMC TrueSight | 1.2% |
| Other | 97.4% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 15 |
| Large Enterprise | 51 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
HPE OneView is your infrastructure automation engine to simplify operations, increasing the speed of IT delivery for new applications and services. Through software defined intelligence, HPE OneView brings a new level of automation to infrastructure management by taking a template driven approach to provisioning, updating, and integrating compute, storage, and networking infrastructure. Designed with a modern, standard-based API and supported by a large and growing partner ecosystem, HPE OneView also makes it easy to integrate powerful infrastructure automation into existing IT tools and processes. Take command with HPE OneView to deploy infrastructure faster, simplify operations and increase productivity.
HPE OneView innovations provide you the industry’s best infrastructure management experience, simplifying operations for HPE BladeSystem, HPE ProLiant servers, 3PAR storage, HPE Networking and HPE ConvergedSystems.
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