BMC TrueSight Operations Management and IBM Application Performance Management compete in application performance monitoring. BMC TrueSight is preferred for lower setup costs and customer service, while IBM is valued for advanced features and user satisfaction despite higher pricing.
What features are offered by BMC TrueSight Operations Management in comparison to IBM Application Performance Management?BMC TrueSight offers comprehensive monitoring capabilities, strong alerting features, and supportive customer service. IBM provides predictive analytics, integration with other IBM tools, and advanced functionalities that contribute to higher user satisfaction.
What areas of improvement can be found in BMC TrueSight Operations Management in comparison to IBM Application Performance Management?BMC TrueSight needs a modern and intuitive design. IBM requires better scalability, simplified integration processes, and overall enhancement in these areas. BMC's design update need contrasts with IBM's scalability and integration improvements.
How is the ease of deployment and customer service of BMC TrueSight Operations Management in comparison to IBM Application Performance Management?BMC TrueSight is noted for a smooth deployment process and responsive customer support. IBM has mixed reviews on deployment complexity but reliable customer service. BMC is highlighted for deployment ease, while IBM is recognized for service quality.
What setup costs and ROI can be seen with BMC TrueSight Operations Management in comparison to IBM Application Performance Management?BMC TrueSight is considered more cost-effective with quicker ROI. IBM, though more expensive, is viewed as a beneficial investment for its feature set and integration capabilities. Users see BMC offering initial value and IBM providing long-term benefits aligned with its higher cost.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
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