BMC TrueSight and SolarWinds SAM compete in the infrastructure and application monitoring category. BMC TrueSight holds the upper hand with its comprehensive integration capabilities and holistic views.
Features: BMC TrueSight provides comprehensive infrastructure and application health monitoring, offering a holistic view and broad integration with various technologies, including advanced event management for centralized alert handling. SolarWinds SAM distinguishes itself with ease of installation and immediate insights into server and application performance, focusing on user-friendly monitoring of services and applications.
Room for Improvement: BMC TrueSight could enhance its deployment processes, cloud monitoring capabilities, and intuitive reporting tools, as its complex architecture requires significant resources for management. SolarWinds should improve the integration of its modules and enhance scalability and dashboard flexibility to offer a seamless experience.
Ease of Deployment and Customer Service: TrueSight's deployment is complex, requiring significant resources and customization, while SolarWinds offers a more straightforward deployment. TrueSight's technical support is generally responsive but variable, and SolarWinds can improve its support response times and resource handling to better assist users.
Pricing and ROI: TrueSight's pricing is relatively high due to its extensive features and integrations, necessitating careful planning to manage licensing costs. SolarWinds offers competitive pricing for mid-sized organizations, making it more accessible. Both solutions provide substantial ROI through operational efficiencies, but SolarWinds is noted for better accessibility due to its pricing structure.
| Product | Market Share (%) |
|---|---|
| SolarWinds Server and Application Monitor | 1.3% |
| BMC TrueSight | 1.0% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 8 |
| Large Enterprise | 21 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.
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