BMC TrueSight Orchestration vs BMC TrueSight Server Automation comparison

The compared BMC TrueSight Orchestration and BMC TrueSight Server Automation solutions aren't in the same category. BMC TrueSight Orchestration is ranked #13 in PA , with an average rating of 8.3, and holds a 0.9% mindshare in the category. BMC TrueSight Server Automation is ranked #13 in CM , with an average rating of 8.4, and holds a 3.1% mindshare. Additionally, 87% of BMC TrueSight Orchestration users are willing to recommend the solution, compared to 90% of BMC TrueSight Server Automation users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

480 Views
319 Comparison Views

87% willing to recommend

BMC TrueSight Server Automa...

Read 19 BMC TrueSight Server Automation reviews

1,789 Views
1,187 Comparison Views

90% willing to recommend

BMC TrueSight Orchestration

BMC TrueSight Server Automa...

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Executive Summary

We performed a comparison between BMC TrueSight Orchestration and BMC TrueSight Server Automation based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, BMC and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: December 2024).

Buyer's Guide

Process Automation

December 2024

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Categories and Ranking

BMC TrueSight Orchestration

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Process Automation (13th)

BMC TrueSight Server Automa...

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Configuration Management (13th)

Mindshare comparison

BMC TrueSight Orchestration and BMC TrueSight Server Automation aren’t in the same category and serve different purposes. BMC TrueSight Orchestration is designed for Process Automation and holds a mindshare of 0.9%, up 0.9% compared to last year.
BMC TrueSight Server Automation, on the other hand, focuses on Configuration Management, holds 3.1% mindshare, up 2.7% since last year.

Process Automation

Configuration Management

Featured Reviews

Ilhami Arikan

Cloud Services Automation Technologies Manager at Garanti Teknoloji

An orchestration tool to automate the end-to-end process with a need to improve its user experience

In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.

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JonathanShilling

System Analyst II at a energy/utilities company with 1,001-5,000 employees

Able to access server info and file systems directly through TSSA but system can be sluggish

Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The initial setup is easy. The deployment was done in an hour."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"The product has a very good triggering mechanism."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"This solution is scalable."

More BMC TrueSight Orchestration pros

"As this solution provides strong support and has multiple use cases, it is worth the cost."

"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."

"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."

"The best feature of the solution is patch automation."

"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."

"The most important feature is the schedulings."

"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."

"Scalability is good."

More BMC TrueSight Server Automation pros

Cons

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"The solution is not user-friendly."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

More BMC TrueSight Orchestration cons

"Resource management on the base servers is sluggish and could be improved."

"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."

"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."

"BMC TrueSight Server Automation's scripting needs improvement."

"The architecture is big, so the initial setup is not a straightforward task."

"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."

"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."

"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."

More BMC TrueSight Server Automation cons

Pricing and Cost Advice

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Licensing is per lot, or per agent — one agent is one license."

"The product's pricing depends on the number of servers."

"The solution is quite expensive compared to other vendors."

"We're looking at less than $100,000 USD for this solution."

"The product is expensive."

"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

20%

Manufacturing Company

Insurance Company

Financial Services Firm

33%

Computer Software Company

11%

Wholesaler/Distributor

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

What do you like most about BMC TrueSight Server Automation?

The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Server Automation?

The solution is expensive. It has perpetual licenses.

See all answers

What needs improvement with BMC TrueSight Server Automation?

More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement. However, the stability of the platform is c...

See all answers

Comparisons

Control-M vs BMC TrueSight Orchestration

Compared 35% of the time

Red Hat Ansible Automation Platform vs BMC TrueSight Orchestration

Compared 26% of the time

Camunda vs BMC TrueSight Orchestration

Compared 13% of the time

CA Process Automation vs BMC TrueSight Orchestration

Compared 13% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 13% of the time

More BMC TrueSight Orchestration Competitors

Red Hat Ansible Automation Platform vs BMC TrueSight Server Automation

Compared 60% of the time

BigFix vs BMC TrueSight Server Automation

Compared 13% of the time

Microsoft Configuration Manager vs BMC TrueSight Server Automation

Compared 9% of the time

Red Hat Satellite vs BMC TrueSight Server Automation

Compared 8% of the time

Parallels Mac Management for Microsoft SCCM vs BMC TrueSight Server Automation

Compared 6% of the time

More BMC TrueSight Server Automation Competitors

Product Reports

Buyer's Guide

BMC TrueSight Orchestration

December 2024

Download BMC TrueSight Orchestration product report

Buyer's Guide

BMC TrueSight Server Automation

December 2024

Download BMC TrueSight Server Automation product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite

Learn More

BMC

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

· Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

· Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

· Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

· Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

· Reporting: Assess change impact or complete an audit using multiple dashboard views

· Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP

Find out what your peers are saying about Camunda, Pega, BMC and others in Process Automation. Updated: December 2024.

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We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.