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BotFarm vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
7.6
Tungsten RPA boosted aviation efficiency and government savings by streamlining processes, reducing errors, and cutting costs.
 

Customer Service

Sentiment score
7.0
BotFarm's customer service is responsive and helpful but inconsistent in availability, especially with ticket priority and escalation.
Sentiment score
7.0
Tungsten RPA support is generally effective, with knowledgeable staff, though some users report delays and suggest faster responses.
 

Scalability Issues

Sentiment score
7.4
BotFarm is praised for its scalability and integration, supporting diverse applications and business sizes despite some language limitations.
Sentiment score
6.9
Tungsten RPA is scalable, flexible, and adaptable, but requires skilled deployment and faces challenges like licensing and upgrades.
 

Stability Issues

Sentiment score
7.7
BotFarm is highly stable and reliable, with minor scheduling issues and effective improvements noted in newer versions.
Sentiment score
7.8
Tungsten RPA is stable and reliable, though some find it complex with legacy apps; it scores 7-9/10 for stability.
 

Room For Improvement

BotFarm must enhance stability, integrations, scalability, support, user interface, pricing, and machine learning capabilities for optimal performance.
Tungsten RPA needs interface improvements, better scalability, AI features, enhanced integration, and support for complex processes and legacy systems.
 

Setup Cost

Enterprise buyers have mixed reactions to BotFarm's pricing, appreciating flexibility but noting it's costlier than competitors like UiPath.
Tungsten RPA offers flexible subscription pricing with unlimited workflows, varying costs by project needs, and requires upfront payments.
 

Valuable Features

BotFarm excels in user-friendliness, scalability, integration, and reliability, offering intuitive features and portability for efficient automation.
Tungsten RPA offers seamless integration, robust automation, and ease of use with advanced tools for document and process management.
 

Categories and Ranking

BotFarm
Ranking in Robotic Process Automation (RPA)
20th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
36
Ranking in other categories
No ranking in other categories
Tungsten RPA
Ranking in Robotic Process Automation (RPA)
11th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of BotFarm is 0.3%, down from 0.4% compared to the previous year. The mindshare of Tungsten RPA is 2.1%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Ganesh-Subramanian - PeerSpot reviewer
Offers enhancement in data accuracy with low-code requirements and easy onboarding
It's a scalable product. In our organization, we sometimes write a script once and reuse it several times, which improves workflow efficiency. Our team inputs the datasets one by one or in a batch mode into BotFarm and schedules them or calls individually as needed. For instance, if one individual has 15 or 20 forms that need to be scanned and logged immediately, it's possible to implement with BotFarm and its scheduling operations. The solution is ideal for small and medium-sized enterprises and can fit in for large enterprises as well, depending upon the use case. For instance, if 100 agents are working across different locations through a mobile app, all the data from the agents can be stored in a common repository and scheduled. BotFarm can be configured based on the architecture and business operations.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
24%
Real Estate/Law Firm
8%
University
7%
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BotFarm?
The product has increased efficiency and reduced the time spent on tasks.
What is your experience regarding pricing and costs for BotFarm?
The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our organization also works with UiPath and Microsoft products. Our company doesn't want...
What needs improvement with BotFarm?
The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-written by the agents, and at our organization, we face some rare challenges with s...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

No data available
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about BotFarm vs. Tungsten RPA and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.