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BugSnag vs Sentry comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Valuable Features

No sentiment score available
Sentiment score
8.5
Sentry offers integration, error tracking, performance monitoring, security, and ease of use, making it superior to New Relic and Azure Monitor.
No quotes available
 

Room For Improvement

No sentiment score available
Sentiment score
5.9
Sentry needs better automation, user metrics, customizable views, simpler integration, improved alerting, debugging, tracing, and enhanced admin features.
No quotes available
 

Stability Issues

No sentiment score available
Sentiment score
8.0
Users generally rate Sentry positively for stability and reliability, appreciating its good uptime and open-source nature.
No quotes available
 

Scalability Issues

No sentiment score available
Sentiment score
7.8
Sentry scales efficiently for teams of varying sizes, handling millions of users and metrics without resource complaints or performance issues.
No quotes available
 

Customer Service

No sentiment score available
Sentiment score
3.5
Many users find Sentry's documentation sufficient, but some rate technical support 3.5/5 and use third-party resources for help.
No quotes available
 

Setup Cost

No sentiment score available
Sentiment score
7.4
Sentry provides cost-effective pricing options, including a free plan, flexible paid plans, and a self-hosted open-source version.
No quotes available
 

Categories and Ranking

BugSnag
Ranking in Debugging
2nd
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Sentry
Ranking in Debugging
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th)
 

Mindshare comparison

As of November 2024, in the Debugging category, the mindshare of BugSnag is 20.9%, down from 25.0% compared to the previous year. The mindshare of Sentry is 30.4%, down from 30.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Debugging
 

Featured Reviews

Aisha Mazher - PeerSpot reviewer
The solution can be used to check the number of users online and how many times the application crashed
With BugSnag, we are able to get some data out of it. I am currently working for a payment app, and we have to redirect the customer to the VGS pages. When a crash occurs, we know that the crash is not on our side. We know that the crash happened on the VGS side or something is wrong with our integration with VGS. Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged.
Abdullah Baig - PeerSpot reviewer
An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing
Sentry was easy to learn compared to New Relic and Azure Monitor. I saw some valuable input. It took us the least amount of time to see how Sentry is valuable. It took just a few minutes. Session Replay provides a replay of the recorded errors. It is a good feature. Azure Monitor does not have this feature. The error reporting is straightforward. We can see everything that we need to see. The dashboard seems pretty fine. The product performs well. We can see the user's IP addresses.
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816,192 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
20%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BugSnag?
Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged.
What needs improvement with BugSnag?
It's hard to integrate with the application, and the setup was not very straightforward.
What is your primary use case for BugSnag?
The solution's dashboard is used to check how many users were online, how many users were using our application, how many times the application crashed, and which call had crashed.
What is your experience regarding pricing and costs for Sentry?
The product costs $26 a month if we choose a yearly subscription. Code coverage can be added for an additional $29 per month. The Team plan is the cheapest package available. We can make our own bu...
What needs improvement with Sentry?
It would be nice if the product provided a map showing the users’ geographic location.
 

Comparisons

No data available
 

Learn More

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Overview

 

Sample Customers

Microsoft, Cisco, PagerDuty, TicketMaster, EA, Docker, Stubhub, Shopify, Slack
Dropbox, Airbnb, Stripe, Uber
Find out what your peers are saying about BugSnag vs. Sentry and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.