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Sentry vs SmartBear Insight Hub comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sentry
Ranking in Debugging
1st
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th)
SmartBear Insight Hub
Ranking in Debugging
5th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Debugging category, the mindshare of Sentry is 11.5%, down from 33.1% compared to the previous year. The mindshare of SmartBear Insight Hub is 6.8%, down from 22.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Debugging Market Share Distribution
ProductMarket Share (%)
Sentry11.5%
SmartBear Insight Hub6.8%
Other81.7%
Debugging
 

Featured Reviews

NM
Founding Member at a tech services company with 51-200 employees
Real-time error tracking assists the QA team in swiftly identifying and reporting bugs
One of the greatest advantages of Sentry is its support for Azure Web Services, which New Relic does not support. Sentry integrates with common developer communication platforms like Discord and WhatsApp, which allows developers to easily track notifications and findings in the applications. Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues.
Aisha Mazher - PeerSpot reviewer
Senior Semi Automation Engineer at Venturedive
The solution can be used to check the number of users online and how many times the application crashed
With BugSnag, we are able to get some data out of it. I am currently working for a payment app, and we have to redirect the customer to the VGS pages. When a crash occurs, we know that the crash is not on our side. We know that the crash happened on the VGS side or something is wrong with our integration with VGS. Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The implementation is easy. After one or two days, I can learn and use it. It's not too hard."
"Its initial setup process is relatively straightforward."
"Sentry's performance monitoring has helped us understand where the bottlenecks are in our application and allowed us to optimize critical transactions for a faster user experience."
"It's a great visibility tool for the developer team."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"The solution is user-friendly."
"The stability is very good for Sentry and in general works well."
"Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged."
"The most valuable features are monitoring and the information provided from the customers' journey."
 

Cons

"One area where I think Sentry can improve is in the granularity of its alerting system, as it sometimes feels too sensitive or not customizable enough."
"The settings for an administrator are complex."
"The log centralization and analysis could be improved in Sentry."
"It would be nice if the product provided a map showing the users’ geographic location."
"I would like to see a role registration feature added."
"I have not worked with Sentry long enough to provide advice for improvements. I need more experience and time."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"It's hard to integrate with the application, and the setup was not very straightforward."
"The solution could improve by having a better graphical interface and more in-depth functionality."
 

Pricing and Cost Advice

"Currently, we are in the production phase of our project and we are on free plans to use Sentry. Once we go live we will have to be on a subscription-based plan."
"I am currently using a self-hosted open version."
"We can adjust the price a little bit based on our needs."
"We are currently paying through Cloudera for the Sentry service."
"There is a license required for this solution."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
Financial Services Firm
9%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Sentry?
Sentry is very affordable. We spend less than $200 to $300 a month. Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring ...
What needs improvement with Sentry?
Right now, Sentry meets our needs and we have not encountered any bottlenecks. However, additional personalization and easier setup for capturing all the different application logs could be an area...
What is your primary use case for Sentry?
We use Sentry for application performance management and tracking bugs and issues in the application.
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Comparisons

 

Also Known As

No data available
BugSnag
 

Overview

 

Sample Customers

Dropbox, Airbnb, Stripe, Uber
Microsoft, Cisco, PagerDuty, TicketMaster, EA, Docker, Stubhub, Shopify, Slack
Find out what your peers are saying about Sentry vs. SmartBear Insight Hub and other solutions. Updated: December 2025.
880,901 professionals have used our research since 2012.