CA Unified Communications Monitor vs Elastic Observability comparison

Broadcom and Elastic are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #71, while Elastic is ranked #7 with an average rating of 8.1. Broadcom holds a 0.1% mindshare in IM, compared to Elastic’s 4.0% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 88% of Elastic users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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118 Comparison Views

50% willing to recommend

Elastic Observability

Read 26 Elastic Observability reviews

5,029 Views
4,376 Comparison Views

88% willing to recommend

CA Unified Communications M...

Elastic Observability

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Elastic Observability compete in enhancing communication monitoring and observability, respectively. Elastic Observability seems to have the upper hand due to its broader range of features, flexible deployment, and cost-effective pricing.

Features: CA Unified Communications Monitor provides detailed insights into communication performance, focusing on call quality and network traffic analysis. It also specializes in ensuring optimal network reliability and provides in-depth metrics on communication channels. Elastic Observability handles diverse data types, offers real-time data visualization, and provides in-depth analytics. It is also known for its comprehensive infrastructure oversight, flexibility, and ability to integrate seamlessly across different systems.

Room for Improvement: CA Unified Communications Monitor could improve by simplifying its setup process, offering more comprehensive data visualization options, and reducing dependency on specialized support. Additionally, expanding adaptability to support more diverse environments may increase its utility. Elastic Observability can refine its installation procedure for on-premises deployments, enhance its user interface for ease of navigation, and offer more training resources for complex analytics functionalities.

Ease of Deployment and Customer Service: CA Unified Communications Monitor requires a more involved setup process with a need for specialized support during deployment. Elastic Observability benefits from a straightforward cloud-based deployment, easing integration with existing systems. Elastic's responsive customer support provides timely assistance and resources, making it more user-friendly for businesses.

Pricing and ROI: CA Unified Communications Monitor generally demands a higher initial investment due to its focus on comprehensive communication network monitoring. Though costly, it offers value to organizations with specific needs. Elastic Observability provides a more cost-effective option with scalable pricing models suitable for various budgets. The ROI is higher with Elastic due to its broad applicability and economic viability, making it an attractive choice for businesses seeking versatile solutions.

To learn more, read our detailed CA Unified Communications Monitor vs. Elastic Observability Report (Updated: April 2025).

Buyer's Guide

CA Unified Communications Monitor vs. Elastic Observability

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in IT Infrastructure Monitoring

71st

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th), Network Monitoring Software (102nd)

Elastic Observability

Ranking in IT Infrastructure Monitoring

7th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (7th), Log Management (15th), Container Monitoring (4th), Cloud Monitoring Software (7th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.1%, down from 0.1% compared to the previous year. The mindshare of Elastic Observability is 4.0%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Adelina Craciun

Product Owner at Swisscom

Customization enables tailored monitoring and alerting across departments

The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."

"The most valuable feature of Elastic Observability is the text search."

"Good design and easy to use once implemented."

"I found Elk to be excellent for log analytics, security analytics, application code-level analytics, collaboration with DevOps teams, CI/CD, microservices, and Kubernetes, specifically cloud-native or cloud-specific tasks."

"I have built a mini business intelligence system based on Elastic Observability."

"Machine learning is the most valuable feature of this solution."

"It's easy to deploy, and it's very flexible."

"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."

More Elastic Observability pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side."

"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."

"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."

"The price is the only issue in the solution. It can be made better and cheaper."

"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."

"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."

"More web features could be added to the product."

"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."

More Elastic Observability cons

Pricing and Cost Advice

Information not available

"We will buy a premium license after POC."

"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."

"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."

"Elastic Observability's pricing could be better for small-scale users."

"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."

"Since we are a huge company, Elastic Observability is an affordable solution for us."

"Pricing is one of those situations where the more you use it, the more you pay."

"The product’s pricing needs improvement."

More Elastic Observability pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

20%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

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What is your experience regarding pricing and costs for Elastic Observability?

Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.

See all answers

What needs improvement with Elastic Observability?

Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...

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Comparisons

No data available

New Relic vs Elastic Observability

Compared 15% of the time

Sentry vs Elastic Observability

Compared 14% of the time

Dynatrace vs Elastic Observability

Compared 12% of the time

Grafana vs Elastic Observability

Compared 9% of the time

Zabbix vs Elastic Observability

Compared 8% of the time

More Elastic Observability Competitors

Product Reports

Buyer's Guide

CA Unified Communications Monitor vs. Ixia Hawkeye

April 2025

CA Unified Communications Monitor report

Download CA Unified Communications Monitor product report

Buyer's Guide

Elastic Observability

April 2025

Download Elastic Observability product report

Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.

Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.

What are Elastic Observability's key features?

Economic licensing: Offers cost-effective plans.
Extensive metrics tracking: Helps in comprehensive system monitoring.
Comprehensive logging: Centralizes log data efficiently.
Performance Monitoring: Provides robust APM capabilities.
Integration: Seamlessly integrates with other solutions.
Kibana visualization: Facilitates data visualization and reporting.
Machine learning support: Enables advanced data analysis.
Flexible deployment: Supports various deployment environments.
Rapid log searches: Enhances quick incident response.
Accessibility: Offers extensive online documentation and connector support.

What benefits or ROI should users look for in Elastic Observability reviews?

Stability: Look for consistent performance and reliability.
Compliance: Effective monitoring aids in regulation adherence.
System Security: Enhanced system monitoring and alert management.
Cost-Effectiveness: Evaluate the economic pricing models.
Scalability: Adequate scalability options for growing needs.

Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.

Elastic

Sample Customers

BBVA Compass

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

Buyer's Guide

CA Unified Communications Monitor vs. Elastic Observability

April 2025

Free Report: CA Unified Communications Monitor vs. Elastic Observability

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