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CA Unified Communications Monitor vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Unified Communications Monitoring
5th
Ranking in Network Monitoring Software
102nd
Ranking in IT Infrastructure Monitoring
71st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ScienceLogic
Ranking in Unified Communications Monitoring
1st
Ranking in Network Monitoring Software
27th
Ranking in IT Infrastructure Monitoring
24th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
Event Monitoring (7th), Server Monitoring (12th), IT Operations Analytics (7th), Cloud Monitoring Software (19th), AIOps (7th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.1%, down from 0.1% compared to the previous year. The mindshare of ScienceLogic is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"ScienceLogic's custom enablement, which I can achieve as a Python developer, is unique."
"A major benefit is eliminating visibility gaps, which motivates me to consolidate tools."
"The most valuable features of ScienceLogic are AI and machine learning."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"I recommend ScienceLogic to other users."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"Power packs."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"The product must educate its strategic partners for deployment."
"There is room for improvement in the speed of setting up the service and integrating PowerPacks."
"They should improve their support process and add chat."
"The product is not user-friendly."
 

Pricing and Cost Advice

Information not available
"The pricing model for ScienceLogic could improve."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What needs improvement with ScienceLogic?
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
 

Comparisons

No data available
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about CA Unified Communications Monitor vs. ScienceLogic and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.