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CA Unified Communications Monitor vs ScienceLogic comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
CA Unified Communications M...
Ranking in Network Monitoring Software
91st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), IT Infrastructure Monitoring (73rd)
ScienceLogic
Ranking in Network Monitoring Software
33rd
Average Rating
8.6
Number of Reviews
42
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Server Monitoring (13th), IT Infrastructure Monitoring (26th), IT Operations Analytics (7th), Cloud Monitoring Software (22nd), AIOps (8th)
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
May 3, 2024
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
RK
Dec 3, 2019
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
GauravSingh4 - PeerSpot reviewer
Jul 21, 2022
Great integrations, power flow, and good support
They need a little more self-service. Some of the places where there's still a dependency on defense logic. If those could be eliminated, that would be ideal. They've done a fantastic job eliminating a lot of those dependencies and there's a lot of self-service. However, some of the areas where we could have it connect to, for example, Splunk or ServiceNow, in a self-care version versus having to go back to their engineers, that's an area where they could do a little more. There are still a lot of engineers who get involved versus if it's a little more API-driven and self-served dashboard connections. Doing it the other way would just make life easier for users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"The power flow is great."
"Provides agentless monitoring so there's no need to install the agent on each server."
"Dynamic Component Mapping is key and unique."
"It is simple."
"One of the valuable features is rapid dashboards."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
 

Cons

"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"There are often bugs in new releases."
"It was challenging onboarding users."
"I would like to see out-of-the-box standard dashboards for common services."
"They should improve their support process and add chat."
 

Pricing and Cost Advice

"The solution is expensive."
Information not available
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
No data available
Computer Software Company
16%
Financial Services Firm
11%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
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What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.
What needs improvement with ScienceLogic?
The product's reporting functionalities have certain shortcomings, making it an area where improvements are required....
 

Also Known As

No data available
CA UC Monitor
No data available
 

Overview

 

Sample Customers

Information Not Available
BBVA Compass
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about CA Unified Communications Monitor vs. ScienceLogic and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.