Catchpoint vs Microsoft System Center comparison

Catchpoint and Microsoft are both solutions in the Cloud Monitoring Software category. Catchpoint is ranked #31 with an average rating of 8.0, while Microsoft is ranked #24 with an average rating of 7.8. Catchpoint holds a 0.6% mindshare in CMS, compared to Microsoft’s 0.2% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 85% of Microsoft users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

601 Views
363 Comparison Views

100% willing to recommend

Microsoft System Center

Read 19 Microsoft System Center reviews

163 Views
87 Comparison Views

85% willing to recommend

Catchpoint

Microsoft System Center

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Executive SummaryUpdated on Dec 18, 2024

Microsoft System Center and Catchpoint are enterprise solutions, each excelling in distinct areas. Microsoft System Center tends to have an upper hand for businesses deeply integrated with Microsoft products, while Catchpoint is favored for detailed end-user monitoring.

Features: Microsoft System Center integrates seamlessly with Microsoft products, providing advanced automation and support for third-party hypervisors. It offers invaluable availability monitoring and management capabilities. Catchpoint provides efficient alerting and sophisticated synthetic monitoring of transaction paths and APIs. Its detailed monitoring dashboards offer significant visibility.

Room for Improvement: Microsoft System Center could improve in integrating non-Microsoft products, interface enhancement, and installation documentation. Catchpoint's interface needs streamlining, further automation for its API, and reduction in setup time for tests.

Ease of Deployment and Customer Service: Microsoft System Center primarily offers on-premises and hybrid deployment options, while Catchpoint offers flexible, public cloud-focused deployments. Catchpoint generally requires less technical support and has more responsive customer service.

Pricing and ROI: Microsoft System Center involves high costs due to licensing and support but offers substantial ROI through efficiencies. Catchpoint's transparent point-based pricing is often high, yet it delivers significant operational savings for enterprises needing extensive monitoring.

To learn more, read our detailed Catchpoint vs. Microsoft System Center Report (Updated: March 2025).

Buyer's Guide

Catchpoint vs. Microsoft System Center

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Cloud Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (40th), Network Monitoring Software (59th), Digital Experience Monitoring (DEM) (9th)

Microsoft System Center

Ranking in Cloud Monitoring Software

24th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Infrastructure (13th)

Mindshare comparison

As of April 2025, in the Cloud Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.5% compared to the previous year. The mindshare of Microsoft System Center is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software

Featured Reviews

Carl Funk

Senior Manager at a training & coaching company with 10,001+ employees

The UI is well designed, so it's easy to get the visibility you want.

There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

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Ajinkya Mohod

System Security Engineer at Punch Powertrain nv

Makes user management and application management easy for users

Speaking about the impact of the automation feature that impacted our company's operational efficiency, I can say that the complete tool works on automation. You just have to configure it, and it works, especially in areas like auto-patching updates. I suggest that others can definitely go ahead with Microsoft System Center, especially beginners who choose it, can get hands-on experience with it, and acquire a good understanding of how things work. In terms of the value and benefits derived from the use of the solution, I can say that my company's operations have been made simpler because of the product, especially in areas like user management and application management where we have been benefited a lot. I rate the tool a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"During business hours, it has worked absolutely fine without any issues."

"Catchpoint's customer service and support are valuable."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"The solution offers three different ways of slicing data to look for abnormalities."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

More Catchpoint pros

"I like the automated features of it that let you schedule those updates and the ability of the product to focus on the specific updates, specific platforms, and products that we're interested in keeping up to date."

"It can generate KPIs and management reports with monthly presentations on activities and updating the environment (success and failure)."

"Good for managing and administering the infrastructure."

"The features that I have found most valuable are the ease of configuration and the easy discovery of the environment."

"Managment Packs for Microsoft-specific products, help us implement the best practices for each product."

"The most valuable feature of the solution stems from the fact that it helps us manage our company's application pool, license pool, application update pool, and OS updates."

"The availability performance matrix and the reporting capabilities are the solution's most valuable features."

"The installation process is easy."

More Microsoft System Center pros

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"The old user version was better, it was more user-friendly."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

More Catchpoint cons

"Could be more user friendly."

"We have some bugs but it's stable. It doesn't break every day. It works. Like other applications, it has a lot of bugs but they're manageable."

"Something super important that we need is this integration via Intune Configuration Manager."

"They should have some customized solutions or internal development, then maybe it could be easier to use different solutions or some self-developed solution."

"Less server consumption would help, as would better, more flexible reports."

"The solution's dashboard needs improvement."

"Microsoft System Center should be easier to manage. However, it is complex to deploy, so people hesitate to use it. Though it has many features, such as licensing, asset tracking, and software deployment, we mainly use it for Windows updates. It protects many screens and integrates with databases, but it's complex compared to other solutions. Many now use cloud-based products or other tools like Automox to deploy updates and manage vulnerabilities."

"The multi-tenancy support needs to be improved. We need to have the ability to manage several different environments from one central point of administration."

More Microsoft System Center cons

Pricing and Cost Advice

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing varies based on services and licensing models."

"I know that sometimes there is some reduction in the prices of Microsoft System Center because of the costs of Microsoft SQL Server, which can be advantageous."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."

"It's rolled into our enterprise subscription. The entire subscription is around $25,000 a year, however, that covers all the products that we use."

"We maximized our license investment."

"Microsoft System Center is quite expensive."

"Microsoft System Center's licensing is costly."

"I rate the product price as five to six on a scale of one to ten, where one means it is cheap and ten means it is expensive."

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Top Industries

By visitors reading reviews

Educational Organization

54%

Financial Services Firm

13%

Computer Software Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...

See all answers

What do you like most about Microsoft System Center?

The product's initial setup phase was easy.

See all answers

What is your experience regarding pricing and costs for Microsoft System Center?

Microsoft System Center's licensing is costly.

See all answers

What needs improvement with Microsoft System Center?

Microsoft System Center should be easier to manage. However, it is complex to deploy, so people hesitate to use it. Though it has many features, such as licensing, asset tracking, and software depl...

See all answers

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IBM Tivoli Composite Application Manager vs Catchpoint

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Product Reports

Buyer's Guide

Catchpoint

April 2025

Download Catchpoint product report

Buyer's Guide

Microsoft System Center

March 2025

Download Microsoft System Center product report

Also Known As

No data available

MS System Center

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.

Microsoft

Sample Customers

Information Not Available

Kassen_rztliche Vereinigung Nordrhein, Magyar Telekom Nyrt., Adeka, QualCare, Aeriandi, UniCredit Bank d.d., Mostar, Allianz Australia Ltd., Grupo Familia

Buyer's Guide

Catchpoint vs. Microsoft System Center

March 2025

Free Report: Catchpoint vs. Microsoft System Center

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