We performed a comparison between Checkmk and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The initial setup of Checkmk was easy...It is a very stable solution."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"We can monitor multiple sites using the product."
"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"I really like the auto-discovery feature."
"The product allows the developer to see the actual problems in the applications."
"The most valuable features of New Relic are the reports and ease of use."
"It has prevented failures from occurring in our production environment."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The most important thing is that it tells us where the latency in throughput and response time are."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The most valuable feature of New Relic is its ease of use."
"It is stable and scalable."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"In Checkmk, the documentation can probably be improved a bit more."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"The initial setup is a bit complex."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"They should bring the pricing down to be more competitive."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"I would like an infrastructure network that provides real-time views, showing the issues."
"The browser isn't exactly reliable."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"The price needs improvement."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
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Checkmk is ranked 21st in Network Monitoring Software with 6 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. Checkmk is rated 8.6, while New Relic is rated 8.6. The top reviewer of Checkmk writes "A reasonably priced tool for system and application monitoring". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Checkmk is most compared with Zabbix, Icinga, Netdata, Centreon and Instana Infrastructure Monitoring, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Checkmk vs. New Relic report.
See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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