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Checkmk vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024
 

Categories and Ranking

Checkmk
Ranking in Network Monitoring Software
14th
Ranking in IT Infrastructure Monitoring
13th
Ranking in Cloud Monitoring Software
12th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Server Monitoring (6th)
New Relic
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
5th
Ranking in Cloud Monitoring Software
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
157
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Operations Analytics (2nd), Mobile APM (2nd), AIOps (3rd)
 

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of Checkmk is 3.0%, up from 2.3% compared to the previous year. The mindshare of New Relic is 2.8%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Paolo Sala - PeerSpot reviewer
A reasonably priced tool for system and application monitoring
The main room for improvement is in the solution's presentation and the integration area. In our company, we use the integration capabilities from ServiceNow. We also have another big monitoring solution in place in our company, which is Dynatrace. At the moment, there doesn't exist an out-of-the-box integration for Dynatrace. I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most. The only implementation of Checkmk that allows high availability is the virtual appliance that has the option for the availability of a different box. Otherwise, you have to find a way to implement it manually with some custom solution, which could be an improvement.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of Checkmk was easy...It is a very stable solution."
"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"We can monitor multiple sites using the product."
"I really like the auto-discovery feature."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"The alerting system in Checkmk really works properly."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The most valuable feature of the solution is its ability to execute queries and analyze the data."
"The most valuable feature of New Relic is its ease of use."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
 

Cons

"It is easy for tech-savvy people, but newcomers might find it intimidating."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"The main challenge for us is that we're moving from Nagios to Checkmk, and we're still getting used to the new way of working."
"In Checkmk, the documentation can probably be improved a bit more."
"The initial setup is a bit complex."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"They should bring the pricing down to be more competitive."
"The deployment process could be improved."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"New Relic needs to improve is the user data schema."
"The solution only supports the cloud platform and not on-premises."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
 

Pricing and Cost Advice

"Checkmk is a fairly reasonably priced solution."
"The price of Checkmk is cheaper compared to other enterprise products."
"The product is affordable."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The price was one of the reasons we chose this solution."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"Because of budget, we are not using the mobile app part of this tool."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"Pricing is better with New Relic APM than Dynatrace."
"Comparatively, the pricing is expensive."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
8%
Manufacturing Company
8%
Financial Services Firm
7%
Educational Organization
51%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Checkmk?
The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.
What needs improvement with Checkmk?
The main challenge for us is that we're moving from Nagios to Checkmk, and we're still getting used to the new way of working. But basically, we're okay with it. The difficult part was adapting fro...
What is your primary use case for Checkmk?
We use it to monitor mainly Linux servers, including operating system metrics, processes, services, and so on. We also use scripting and monitoring logs.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
It helps prevent issues but does not cause losses. The error messages and deep insights may help us find the root cause and resolve the issue. It could be bit better. We are looking at sorting the ...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Checkmk vs. New Relic and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.