Try our new research platform with insights from 80,000+ expert users

Checkmk vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Checkmk
Ranking in Network Monitoring Software
11th
Ranking in IT Infrastructure Monitoring
13th
Ranking in Cloud Monitoring Software
12th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Server Monitoring (5th)
New Relic
Ranking in Network Monitoring Software
7th
Ranking in IT Infrastructure Monitoring
6th
Ranking in Cloud Monitoring Software
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (3rd)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of Checkmk is 3.6%, up from 2.2% compared to the previous year. The mindshare of New Relic is 2.2%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Paolo Sala - PeerSpot reviewer
A reasonably priced tool for system and application monitoring
The main room for improvement is in the solution's presentation and the integration area. In our company, we use the integration capabilities from ServiceNow. We also have another big monitoring solution in place in our company, which is Dynatrace. At the moment, there doesn't exist an out-of-the-box integration for Dynatrace. I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most. The only implementation of Checkmk that allows high availability is the virtual appliance that has the option for the availability of a different box. Otherwise, you have to find a way to implement it manually with some custom solution, which could be an improvement.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I really like the auto-discovery feature."
"We can monitor multiple sites using the product."
"Overall, from one to ten, I rate Checkmk a nine."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"Checkmk helps me compare data and foresee issues."
"Checkmk was built on a platform that was user-friendly, and I could build my charts easily."
"The alerting system in Checkmk really works properly."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"They have baseline level alerting."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"The most valuable feature of the solution is its ability to execute queries and analyze the data."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
 

Cons

"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"The main challenge for us is that we're moving from Nagios to Checkmk, and we're still getting used to the new way of working."
"The initial setup is a bit complex."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"Checkmk does not allow running scripts at varying intervals."
"Checkmk does not work too easily with the PowerStore. I use a PowerShell script as Checkmk runs on Linux and a Windows system, connecting with the Checkmk agent."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"In Checkmk, the documentation can probably be improved a bit more."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"They should bring the pricing down to be more competitive."
"The pricing could be improved as it is quite high relative to what is offered."
"It would help customers if there were an on-premises version available."
"The deployment process could be improved."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"The solution must provide better support for Azure Web Apps service."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
 

Pricing and Cost Advice

"The price of Checkmk is cheaper compared to other enterprise products."
"The product is affordable."
"Checkmk is a fairly reasonably priced solution."
"This is an expensive product."
"We're paying for the New Relic APM license annually."
"This is an expensive tool."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"Cost is significant with a lot of extras."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
845,040 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
Government
9%
Educational Organization
54%
Financial Services Firm
7%
Computer Software Company
7%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Checkmk?
The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.
What needs improvement with Checkmk?
I will get more information about Checkmk when the proof of concept is done. It's going to be before the summer. There will be a report about the tool and a recommendation to use it. So far, it loo...
What is your primary use case for Checkmk?
Checkmk ( /products/checkmk-reviews ) is a monitoring tool, so that's what I will use it for. Right now, it's not in production, but it's in a proof of concept phase. It looks good, so probably, du...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Checkmk vs. New Relic and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.