Try our new research platform with insights from 80,000+ expert users

Checkmk vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Checkmk
Ranking in Network Monitoring Software
11th
Ranking in IT Infrastructure Monitoring
13th
Ranking in Cloud Monitoring Software
12th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Server Monitoring (5th)
New Relic
Ranking in Network Monitoring Software
7th
Ranking in IT Infrastructure Monitoring
6th
Ranking in Cloud Monitoring Software
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (3rd)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of Checkmk is 3.6%, up from 2.2% compared to the previous year. The mindshare of New Relic is 2.2%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Paolo Sala - PeerSpot reviewer
A reasonably priced tool for system and application monitoring
The main room for improvement is in the solution's presentation and the integration area. In our company, we use the integration capabilities from ServiceNow. We also have another big monitoring solution in place in our company, which is Dynatrace. At the moment, there doesn't exist an out-of-the-box integration for Dynatrace. I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most. The only implementation of Checkmk that allows high availability is the virtual appliance that has the option for the availability of a different box. Otherwise, you have to find a way to implement it manually with some custom solution, which could be an improvement.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, from one to ten, I rate Checkmk a nine."
"Checkmk was built on a platform that was user-friendly, and I could build my charts easily."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"The alerting system in Checkmk really works properly."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"We can monitor multiple sites using the product."
"Checkmk helps me compare data and foresee issues."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"It offers helpful user metrics so we can learn more about the user experience."
"New features are added often."
"The most valuable feature is application monitoring."
"The most valuable feature of the solution is its ability to execute queries and analyze the data."
"The most valuable features of New Relic are the reports and ease of use."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The integration and configuration of New Relic is straightforward and easy."
 

Cons

"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"Checkmk does not allow running scripts at varying intervals."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"The main challenge for us is that we're moving from Nagios to Checkmk, and we're still getting used to the new way of working."
"In Checkmk, the documentation can probably be improved a bit more."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"The initial setup is a bit complex."
"Checkmk does not work too easily with the PowerStore. I use a PowerShell script as Checkmk runs on Linux and a Windows system, connecting with the Checkmk agent."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"In the next release, I'd like to see a better pricing structure."
"The price needs improvement."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
 

Pricing and Cost Advice

"Checkmk is a fairly reasonably priced solution."
"The product is affordable."
"The price of Checkmk is cheaper compared to other enterprise products."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"It would be nice if we could buy it annually instead of monthly."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
849,190 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
9%
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
50%
Computer Software Company
8%
Financial Services Firm
8%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Checkmk?
The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.
What needs improvement with Checkmk?
I will get more information about Checkmk when the proof of concept is done. It's going to be before the summer. There will be a report about the tool and a recommendation to use it. So far, it loo...
What is your primary use case for Checkmk?
Checkmk ( /products/checkmk-reviews ) is a monitoring tool, so that's what I will use it for. Right now, it's not in production, but it's in a proof of concept phase. It looks good, so probably, du...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Checkmk vs. New Relic and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.