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Cisco Identity Services Engine (ISE) vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Cisco ISE boosts security, reduces costs, and simplifies IT, enhancing mobility and compliance while avoiding breach-related expenses.
Sentiment score
7.4
SailPoint Identity Security Cloud automates identity management, reducing risks and costs, improving security, and offering fast ROI.
Direct comparisons with Forescout reveal up to 30% to 40% difference in cost savings.
 

Customer Service

Sentiment score
5.3
Cisco ISE support is valued for expertise but criticized for delays, reactive approach, and integration challenges.
Sentiment score
6.6
SailPoint Identity Security Cloud offers strong customer support, praised for efficiency, with areas for SLA and regional feedback improvements.
I rate the technical support as one out of ten.
Sometimes it's challenging to identify which support team is responsible for certain issues, which is a significant concern.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
 

Scalability Issues

Sentiment score
7.1
Cisco ISE offers scalable solutions for diverse enterprises, supporting expansions with additional nodes or licenses for efficient endpoint management.
Sentiment score
7.2
SailPoint Identity Security Cloud offers high scalability for enterprises but requires substantial infrastructure and server resources for efficiency.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
 

Stability Issues

Sentiment score
7.7
Cisco ISE is generally stable, though some face issues during updates; reliability improves with proper configuration and recent versions.
Sentiment score
8.0
SailPoint Identity Security Cloud is highly praised for its stable performance and reliable integration across various environments and versions.
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
 

Room For Improvement

Cisco ISE users face challenges with complexity, performance issues, integration, intuitive interface, documentation, and licensing concerns.
SailPoint Identity Security Cloud needs cost reduction, enhanced flexibility, simpler setup, better features, and more responsive support for improvement.
Pricing can be more expensive compared to other vendors, and there is a significant price gap observed, which doesn't seem justified by some specific features.
Additionally, the product is vulnerable and has many bugs.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
IdentityIQ should be more widely available on the cloud, especially in regions like the Middle East where residency issues are present.
 

Setup Cost

Cisco ISE's pricing model is complex and costly, with subscription expenses, though discounts benefit larger clients.
SailPoint Identity Security Cloud is valued for its features despite high costs, offering potential discounts for long-term commitments.
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
Cloud solutions are expensive, while on-prem setups with shared environments are cheaper but not effective.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
 

Valuable Features

Cisco ISE offers robust security and ease of use, integrating AAA management with scalability and improved GUI, enhancing network control.
SailPoint Identity Security Cloud offers seamless integration, automation, and AI for enhanced security and efficiency in large organizations.
Cisco Identity Services Engine (ISE) is very good at device administration.
The solution is integrated with other Cisco devices and can offer automation for an organization, making deployments more dynamic and providing real-time visibility.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The built-in connectors that enable easy connection with both legacy and cloud-based applications.
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
141
Ranking in other categories
Network Access Control (NAC) (1st), Cisco Security Portfolio (1st)
SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
69
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and SailPoint Identity Security Cloud aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 28.8%, down 31.6% compared to last year.
SailPoint Identity Security Cloud, on the other hand, focuses on User Provisioning Software, holds 30.9% mindshare, up 28.8% since last year.
Network Access Control (NAC)
User Provisioning Software
 

Featured Reviews

Bill Masci - PeerSpot reviewer
Helps across a distributed network, giving you a central way of authenticating everybody
A lot of people tell you the hardware requirements for ISE are pretty substantial. If you're running a virtual environment, you're going to be dedicating quite a bit of resources to an ISE VM. That is something that could be worked on. The upgrade process is not very simple. It's pretty time-consuming. If you follow it step by step you're probably going to have a good time, but there are still a lot of things that could be a lot more user-friendly from an administrator's perspective. [They could be] easing a lot of the issues that people have. Instead of just saying the best practice is to migrate to new nodes [what would be helpful] would be to make that upgrade process easier. The UI is a lot nicer in 3.0. It's pretty slow, but for the most part, it's easy to find what you're looking for, especially things like RADIUS live logs, TACACS live logs. From a troubleshooting perspective, it's really nice finding stuff. For setting up policies, from that perspective, it could be a little bit better looking.
Quach Van Lam - PeerSpot reviewer
Flexible, easy to customize, and not too difficult to set up
The initial setup isn't so difficult. The product can be flexible in the build. You can easily customize the workflows. We can set everything up on the cloud, which makes things very easy. It can easily adapt to the PoC requirement and the set requirements on the app's online version.
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
15%
Financial Services Firm
8%
Government
7%
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

Cisco ISE
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Learn More

 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Cisco, HPE Aruba Networking, Fortinet and others in Network Access Control (NAC). Updated: November 2024.
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