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Cisco Identity Services Engine (ISE) vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
5.3
Cisco ISE support is praised for expertise but criticized for slow responses and inconsistent quality, especially with complex issues.
Sentiment score
6.6
SailPoint Identity Security Cloud provides efficient support with responsive service, though some experience delays and language challenges in specific regions.
I rate the technical support as one out of ten.
Sometimes, the support is slow, and they often suggest resorting to expert services.
 

Room For Improvement

Sentiment score
4.5
Cisco ISE requires improved integration, usability, and performance, with enhanced features and efficiency for better user adoption and experience.
Sentiment score
4.9
SailPoint struggles with high costs, technical issues, and lacks user-friendly features, requiring improvements in integration and automation.
They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
IdentityIQ should be more widely available on the cloud, especially in regions like the Middle East where residency issues are present.
 

Scalability Issues

Sentiment score
7.0
Cisco ISE is scalable for enterprises but requires proper design, planning, and hardware considerations for efficient deployment.
Sentiment score
7.5
SailPoint Identity Security Cloud effectively scales for large businesses, though challenges exist with virtualized platforms and high processing demands.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
The solution is scalable and can be upgraded to accommodate increased user counts.
The solution scales well as long as we provide the necessary resources.
 

Setup Cost

No sentiment score available
Cisco Identity Services Engine pricing is competitive but complex, with tiered licensing and additional costs potentially impacting smaller businesses.
Sentiment score
5.6
SailPoint's pricing is high but offers value with flexible identity management, though setup costs may deter small businesses.
Making large organizational costs significant.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
 

Stability Issues

Sentiment score
7.7
Cisco Identity Services Engine is stable and reliable, with occasional update and scaling challenges, and generally effective support resolution.
Sentiment score
7.9
SailPoint Identity Security Cloud is highly stable with minor bugs, receiving high stability ratings and praised for flexibility.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
IdentityIQ deserves a rating of 12 out of ten for stability.
 

Valuable Features

Sentiment score
8.0
Cisco ISE provides robust network control, seamless Cisco integration, and enhances security with policy management, zero-trust, and BYOD support.
Sentiment score
8.0
SailPoint Identity Cloud offers user-friendly, robust integration, exceptional scalability, and enhances governance with advanced automation and compliance features.
Cisco Identity Services Engine (ISE) is very good at device administration.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The built-in connectors that enable easy connection with both legacy and cloud-based applications.
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
140
Ranking in other categories
Network Access Control (NAC) (1st), Cisco Security Portfolio (1st)
SailPoint Identity Security...
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
67
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), SaaS Management Platforms (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and SailPoint Identity Security Cloud aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 29.2%, down 31.6% compared to last year.
SailPoint Identity Security Cloud, on the other hand, focuses on User Provisioning Software, holds 30.0% mindshare, up 28.9% since last year.
Network Access Control (NAC)
User Provisioning Software
 

Featured Reviews

Rohit-Joshi - PeerSpot reviewer
Enables us to ensure that any machine that comes into the network is patched and secure
Posturing is the most valuable feature. There are other tools available that can do some of their other features, like network authentication. The posturing was something because of the nature of the industry that we are in. There are people who go outside for work. Their machines are at times not in the network, and not patched properly. We don't know when they're going to come back, whether it is in a good state, whether it has antivirus, whether it's installed on those machines. Posturing is something that we have made our baseline policy that whenever a machine comes back to our network, it should have a certain level of the operating system and a level of security and antivirus installed. We couldn't have done this posturing without Cisco ISE. This is its greatest feature. It does help me to detect and remediate my network. It enables me to detect any external threat that comes to my network and remediate. If a machine comes into my network that does not qualify per my baseline policy, I have a policy that the machine gets redirected to where it can be patched and remediated. I can ensure that it is fully patched and secure. The entire idea of having ISE is to enhance cybersecurity resilience. The zero trust architecture was coined by the cybersecurity team itself. It was a task given to us in the infrastructure space to see how we can bring resilience into the cybersecurity network and ISE was the solution.
RameshBhattacharjee - PeerSpot reviewer
Great features with good certification module but the cost can be prohibitive for some
The only issue I have with the product is that there are modules that need to be bought separately, and that makes the product prohibitive for some of the customers that I've worked with, particularly in the middle-tier range. The solution itself is expensive and then when you add the cost of the modules it becomes too much. They could provide something similar to what Okta offers and I believe this would give the company a lot more traction in the mid-size range of companies. I'd like to see SailPoint support for custom-based connectors.
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
15%
Financial Services Firm
8%
Government
7%
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
11%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

Cisco ISE
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Learn More

 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Cisco, HPE Aruba Networking, Fortinet and others in Network Access Control (NAC). Updated: October 2024.
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