Cisco Provider Connectivity Assurance vs OpenText SiteScope comparison

Cisco and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Cisco is ranked #45 with an average rating of 8.0, while OpenText is ranked #21 with an average rating of 8.0. Cisco holds a 0.3% mindshare in APM, compared to OpenText’s 0.5% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Cisco Provider Connectivity...

Read 24 Cisco Provider Connectivity Assurance reviews

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495 Comparison Views

100% willing to recommend

OpenText SiteScope

Read 25 OpenText SiteScope reviews

1,554 Views
754 Comparison Views

92% willing to recommend

Cisco Provider Connectivity...

OpenText SiteScope

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Executive SummaryUpdated on Mar 9, 2025

OpenText SiteScope and Accedian Skylight are two competing products in the field of IT infrastructure monitoring. Users are generally more satisfied with the pricing and support of OpenText SiteScope, however, Accedian Skylight offers superior features, making it worth the price for many users.

What features are offered by OpenText SiteScope in comparison to Accedian Skylight?

OpenText SiteScope users value its comprehensive monitoring capabilities, the ability to swiftly identify performance issues, and its broad monitoring scope. Accedian Skylight users highlight its powerful analytics, precision in monitoring network performance, and in-depth network analytics.

What areas of improvement can be found in OpenText SiteScope in comparison to Accedian Skylight?

OpenText SiteScope users suggest improvements in the interface's complexity, ease of use, and overall usability enhancements. Accedian Skylight users recommend better integration capabilities with other tools, enhancing the interface for simplicity, and refining third-party system integration.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to Accedian Skylight?

OpenText SiteScope offers straightforward deployment, but users suggest more responsive customer service. Accedian Skylight’s deployment is more complex, but it receives high praise for responsive and efficient customer service.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to Accedian Skylight?

OpenText SiteScope provides a cost-effective solution with favorable ROI, making users feel they get good value for their investment. Accedian Skylight is perceived as more expensive, but its advanced features justify the higher cost and provide a good ROI.

To learn more, read our detailed Cisco Provider Connectivity Assurance vs. OpenText SiteScope Report (Updated: April 2025).

Buyer's Guide

Cisco Provider Connectivity Assurance vs. OpenText SiteScope

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

45th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Monitoring Software (43rd)

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

21st

Average Rating

7.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cisco Provider Connectivity Assurance is 0.3%, down from 0.4% compared to the previous year. The mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sylvain Germe

Application and Network Performance Engineer at a tech services company with 1-10 employees

Highly scalable, responsive support, but lacking new features

This solution is geared towards on-premise setups, and would not be useful if the company plans to move to the cloud within the next two years, such as Google Cloud for example. If the goal is to monitor bandwidth at remote sites and identify performance issues because the network is under the control, this solution is useful. However, if a company primarily uses cloud-based servers and does not manage the internet connection of its remote sites, the solution becomes less useful. I rate Accedian Skylight a seven out of ten. I have a positive opinion of the tool, but it can be challenging to set up. It is also limited in its applicability to certain use cases. I am familiar with the engineers behind the solution and have a good impression of them. However, I am not pleased with the fact that the company removed many features and raised prices after it was acquired by Accedian.

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence

The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient. By using templates for systems or databases, I can monitor various needs easily, which saves time and increases productivity.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The performance of Accedian Skylight is better than other vendors."

"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."

"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."

"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."

"The response times, with the performance, are really interesting too, where you can see the packet loss."

"One valuable feature we have is real-time monitoring for connection issues."

"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."

"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."

More Cisco Provider Connectivity Assurance pros

"It's a very flexible product so you can run a script out of it, even straight out of the box."

"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."

"It's easy to template standard monitoring configurations, and automate monitoring configuration."

"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."

"The URL monitoring is excellent."

"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."

"It's integrated with different monitoring tools, such as AppDynamics."

"The stability of the Micro Focus Voltage SiteScope is good."

More OpenText SiteScope pros

Cons

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."

"The Accedian Skylight user interface still has room for improvement."

"The UI interface of Accedian Skylight could improve."

"Human resource costs can be high when dealing with connection issues."

"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."

"This solution is expensive compared to some others."

"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."

"Human resource costs can be high when dealing with connection issues."

More Cisco Provider Connectivity Assurance cons

"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

"It should improve its integrations with various tools, especially service management tools."

"They should provide more templates for new vendor devices."

"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"More out of the box Cloud integration and capabilities."

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

More OpenText SiteScope cons

Pricing and Cost Advice

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

"Pricing is a little bit expensive."

"The pricing is cheaper than other competing products, which is better for our budgets."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"We understand there's a significant cost difference, but have yet to investigate fully."

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

"It provides value and the cost is not huge."

More Cisco Provider Connectivity Assurance pricing and cost advice

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"Licensing is a little steep."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

More OpenText SiteScope pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

39%

Financial Services Firm

Manufacturing Company

Government

Financial Services Firm

34%

Manufacturing Company

18%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

See all answers

What is your primary use case for Accedian Skylight?

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...

See all answers

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

See all answers

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.

See all answers

Comparisons

ThousandEyes vs Cisco Provider Connectivity Assurance

Compared 44% of the time

SolarWinds NPM vs Cisco Provider Connectivity Assurance

Compared 16% of the time

NETSCOUT nGeniusONE vs Cisco Provider Connectivity Assurance

Compared 11% of the time

Dynatrace vs Cisco Provider Connectivity Assurance

Compared 8% of the time

Zabbix vs Cisco Provider Connectivity Assurance

Compared 5% of the time

More Cisco Provider Connectivity Assurance Competitors

Dynatrace vs OpenText SiteScope

Compared 14% of the time

Grafana vs OpenText SiteScope

Compared 13% of the time

Splunk AppDynamics vs OpenText SiteScope

Compared 13% of the time

Prometheus Group vs OpenText SiteScope

Compared 12% of the time

OmniPeek vs OpenText SiteScope

Compared 11% of the time

More OpenText SiteScope Competitors

Product Reports

Buyer's Guide

Cisco Provider Connectivity Assurance

April 2025

Cisco Provider Connectivity Assurance report

Download Cisco Provider Connectivity Assurance product report

Buyer's Guide

OpenText SiteScope

March 2025

Download OpenText SiteScope product report

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

Micro Focus SiteScope, HPE SiteScope, SiteScope

Overview

Cisco Provider Connectivity Assurance offers real-time application and network performance monitoring, VPN management, and network diagnostics across multiple sites.

Organizations use Cisco Provider Connectivity Assurance for active and passive monitoring, stress testing, and troubleshooting performance issues. Deployed both on-premise and in the cloud, it supports IT infrastructure, security, and analytics with end-to-end performance measurement across cloud data centers. The modern, intuitive interface features TWAMP for real-time traffic accuracy and standardized reports, along with insightful dashboards for circuit performance, latency, jitter, and throughput monitoring.

What are the most important features?

TWAMP: Provides real-time traffic accuracy and standardized reporting.
Insightful Dashboards: Monitor circuit performance, latency, jitter, and throughput.
Security Integration: Compatible with tools like Splunk for enhanced security.
Application Support: Facilitates comprehensive network performance analysis.

What benefits or ROI should users look for in reviews?

Quick Corrective Actions: Immediate response capabilities for performance issues.
Easy Navigation: User-friendly layouts simplify monitoring and troubleshooting.
Comprehensive Analytics: Advanced tools for in-depth network performance insights.
Cloud and On-Premise Options: Flexible deployment to meet different needs.

In industries like finance and healthcare, Cisco Provider Connectivity Assurance ensures robust performance monitoring and quick diagnostics for VPNs and internet lines. It aids in maintaining the integrity and security of data transference, facilitating active and passive monitoring, stress testing, and performance troubleshooting across geographically dispersed locations, ensuring seamless operation and compliance with industry standards.

Cisco

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

Vodafone Ireland, Kuveyt Turk Participation Bank

Buyer's Guide

Cisco Provider Connectivity Assurance vs. OpenText SiteScope

April 2025

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