Cisco TelePresence and TeamViewer compete in video conferencing and remote collaboration. Cisco TelePresence offers superior audio and video quality. However, TeamViewer's ease of use and remote access capabilities make it seem more versatile.
Features: Cisco TelePresence is valued for features such as high-definition video conferencing, immersive meeting experiences, and integration with existing Cisco solutions. TeamViewer offers remote desktop access, screen sharing, and multi-language support.
Room for Improvement: Cisco TelePresence may require improvements in simplifying its hardware setup and reducing installation complexity. Additionally, expanding its software-based functionalities could enhance its versatility. TeamViewer could enhance its video and audio quality for conferencing and improve integration with third-party applications. It could also reduce latency during remote sessions under low bandwidth conditions.
Ease of Deployment and Customer Service: Cisco TelePresence requires a significant hardware setup, which can be complex and professional installation but includes extensive support services. TeamViewer offers a quick software installation process with immediate deployment across multiple devices, providing simpler customer service.
Pricing and ROI: Cisco TelePresence involves high initial costs due to specialized hardware needs but promises long-term ROI through reduced travel expenses. TeamViewer offers a cost-effective subscription-based model with lower upfront costs and faster ROI.
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.
TeamViewer Features
TeamViewer has many valuable key features. Some of the most useful ones include:
TeamViewer Benefits
There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.
Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”
“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.
Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
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