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Cisco VXI vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco VXI
Ranking in Virtual Desktop Infrastructure (VDI)
21st
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (4th), Desktop as a Service (DaaS) (1st)
 

Mindshare comparison

As of May 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Cisco VXI is 1.1%, up from 0.3% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 13.6%, up from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)13.6%
Cisco VXI1.1%
Other85.3%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Sina Ghozati - PeerSpot reviewer
Technical Solution Specialist at Arrow Electronics
Straightforward implementation, scalable, but performance could improve
When using Cisco VXI in virtual environments there tends to be a lot of bugs with files you have to deploy across the virtual environment. You configure for hours, and then there is a bug that stops you, and you notice that you wasted hours. There's always room for improvement with these virtual environments because you're not dealing with the actual equipment, you're dealing with a virtual version of it that you have to install in a virtual environment. The performance of Cisco VXI could improve. It requires a lot of hardware and even if you install it on a server it is heavy on resources.
SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of Cisco VXI is straightforward."
"The solution has been doing a good job for us."
"Particularly during the pandemic, it has enabled the institution to keep working."
"It has very good performance in delivering 3D applications over WAN."
"It has improved delivering applications to remote locations with its lower bandwidth utilization, giving better performance to the user even with the lowest bandwidth."
"It provides us with a tremendous amount of security, which is very valuable."
"XenDesktop has helped our users to work remotely with a better user experience."
"Citrix Workspace is the base and it works fine with most of our products."
"It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides."
"It is an excellent virtual office that works anywhere, anytime, and anyplace, and it is worth our investment."
 

Cons

"When using Cisco VXI in virtual environments there tends to be a lot of bugs with files you have to deploy across the virtual environment."
"When using Cisco VXI in virtual environments there tends to be a lot of bugs with files you have to deploy across the virtual environment. You configure for hours, and then there is a bug that stops you, and you notice that you wasted hours."
"Pricing and technical support needs improvement."
"I would rate the solution as a two (out of 10). I cannot give an eight or nine (out of 10) to a solution that works well if the provider does not put me in a position where I can use it."
"The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by the investment firm is not favorable because prices have been raised."
"There are many latency and slowness issues, which are things looked after by Citrix."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"Also, there is a lot of work in optimizing desktops so that they don't unnecessarily reduce server performance."
"As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust."
"We would like to be able to provide VDI, a full desktop, to each of our users."
 

Pricing and Cost Advice

"It is an expensive solution when there are bugs. I'm always ready to give money for a complete solution where there are no bugs in it, but you will never find it."
"A perpetual enterprise license costs approximately $300 USD."
"It is an expensive solution. I rate its pricing a nine out of ten."
"It is quite expensive, but so are the competitors on the market."
"The price of Citrix Virtual Apps and Desktops is approximately $300 for the new version called Dash and the license is approximately $900 annually."
"The product, XenServer, is free to use, and XenApp has a one month free license."
"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."
"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."
"Citrix is a mid-range cost solution compared to some others out there."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your primary use case for Citrix Virtual Apps and Desktops?
The entire development environment is accessed only through the virtual desktop setup using Citrix DaaS.
 

Also Known As

VXI
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Advanced Medical Transport, Artoni Transporti, Calligaris, CIPCO, Citrix, Comcast, Desktone, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), LightEdge, Management Science Associates, Molina Healthcare, North West Redwater, Outscale
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Find out what your peers are saying about Citrix, Broadcom, Omnissa and others in Virtual Desktop Infrastructure (VDI). Updated: April 2026.
892,776 professionals have used our research since 2012.