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Cisco VXI vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco VXI
Ranking in Virtual Desktop Infrastructure (VDI)
21st
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (4th), Desktop as a Service (DaaS) (1st)
 

Mindshare comparison

As of May 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Cisco VXI is 1.1%, up from 0.3% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 13.6%, up from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)13.6%
Cisco VXI1.1%
Other85.3%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Sina Ghozati - PeerSpot reviewer
Technical Solution Specialist at Arrow Electronics
Straightforward implementation, scalable, but performance could improve
When using Cisco VXI in virtual environments there tends to be a lot of bugs with files you have to deploy across the virtual environment. You configure for hours, and then there is a bug that stops you, and you notice that you wasted hours. There's always room for improvement with these virtual environments because you're not dealing with the actual equipment, you're dealing with a virtual version of it that you have to install in a virtual environment. The performance of Cisco VXI could improve. It requires a lot of hardware and even if you install it on a server it is heavy on resources.
SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has been doing a good job for us."
"The initial setup of Cisco VXI is straightforward."
"The most valuable feature of the solution is that it supports team clients."
"The solution simplifies adherence to industry regulations for data protection and for compliance, and from a cyber security point of view, in terms of data leakage as well as patches and upgrades that are required to be deployed to multiple endpoints, Citrix makes it very simple and clearly helps in terms of mitigating risks at a very early stage."
"The ease of access and the confidentiality and security that it provides is what we like best."
"This is a very good tool for virtualizing your application."
"Good product, our POC proved that Xendesktop required lower bandwidth per machine than competitors."
"My advice to others is Citrix Virtual Apps and Desktops are good and secure, and they can use their infrastructure from anywhere and anytime."
"For our company's customers, I feel that the product is stable."
"The solution has been in production for three years with no major problems; zero down time from the solution."
 

Cons

"When using Cisco VXI in virtual environments there tends to be a lot of bugs with files you have to deploy across the virtual environment. You configure for hours, and then there is a bug that stops you, and you notice that you wasted hours."
"When using Cisco VXI in virtual environments there tends to be a lot of bugs with files you have to deploy across the virtual environment."
"The Citrix technical support is not as easy as other vendors like F5 or VMware. Obtaining technical support is a little bit tough and it should be improved."
"Using the app layering feature can be quite difficult and cumbersome."
"The solution needs some improvement to make it more flexible with an easier interface."
"Citrix should consolidate the multiple tools currently required into a single platform."
"Performance could be better if there was a low latency improvement."
"Every employee complains about the performance or quality of their VDI."
"Some customers find the price to be a significant factor. They have a hard time understanding the extra cost of the services"
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
 

Pricing and Cost Advice

"It is an expensive solution when there are bugs. I'm always ready to give money for a complete solution where there are no bugs in it, but you will never find it."
"You have to do some hard work in order to get the suitable licenses."
"If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."
"It is a bit costly, but enterprise class features come with a cost."
"We are seeing a return on investment with Citrix Workspace."
"The price of Citrix Virtual Apps and Desktops is approximately $300 for the new version called Dash and the license is approximately $900 annually."
"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."
"I suggest using the concurrent user licensing scheme."
"Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your primary use case for Citrix Virtual Apps and Desktops?
The entire development environment is accessed only through the virtual desktop setup using Citrix DaaS.
 

Also Known As

VXI
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Advanced Medical Transport, Artoni Transporti, Calligaris, CIPCO, Citrix, Comcast, Desktone, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), LightEdge, Management Science Associates, Molina Healthcare, North West Redwater, Outscale
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Find out what your peers are saying about Citrix, Broadcom, Omnissa and others in Virtual Desktop Infrastructure (VDI). Updated: April 2026.
893,438 professionals have used our research since 2012.