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Cisco VXI vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco VXI
Ranking in Virtual Desktop Infrastructure (VDI)
20th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
2nd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (4th), Desktop as a Service (DaaS) (1st)
 

Mindshare comparison

As of January 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Cisco VXI is 0.6%, up from 0.3% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 15.4%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Market Share Distribution
ProductMarket Share (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)15.4%
Cisco VXI0.6%
Other84.0%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Sina Ghozati - PeerSpot reviewer
Technical Solution Specialist at Arrow Electronics
Straightforward implementation, scalable, but performance could improve
When using Cisco VXI in virtual environments there tends to be a lot of bugs with files you have to deploy across the virtual environment. You configure for hours, and then there is a bug that stops you, and you notice that you wasted hours. There's always room for improvement with these virtual environments because you're not dealing with the actual equipment, you're dealing with a virtual version of it that you have to install in a virtual environment. The performance of Cisco VXI could improve. It requires a lot of hardware and even if you install it on a server it is heavy on resources.
SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of Cisco VXI is straightforward."
"The most valuable feature of the solution stems from the convenience and the ease of setup the tool provides."
"Troubleshooting Citrix is pretty straightforward."
"For our company's customers, I feel that the product is stable."
"Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops."
"Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is highly recommended due to its ability to flawlessly handle 100% of the apps it packages, compared to App-V, which struggled with 20% to 30% of apps."
"The product is stable."
"Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors."
"You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low."
 

Cons

"When using Cisco VXI in virtual environments there tends to be a lot of bugs with files you have to deploy across the virtual environment. You configure for hours, and then there is a bug that stops you, and you notice that you wasted hours."
"Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered."
"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."
"The product should expand its capabilities for integrating with other environments."
"The monitoring and management is in need of improvement."
"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent."
"The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by the investment firm is not favorable because prices have been raised."
"The product is currently not working well in hosting conferencing software like Zoom, Team, and Salon."
"I would like to see simplification in the management of the on-prem infrastructure component of Citrix DaaS, particularly in the studio tool used to manage the DaaS infrastructure."
 

Pricing and Cost Advice

"It is an expensive solution when there are bugs. I'm always ready to give money for a complete solution where there are no bugs in it, but you will never find it."
"They offer licensing per user. From time to time, they give discounts. Because it's a hybrid model, you can deploy some portion of it on cloud and some portion your on-prem."
"You have to do some hard work in order to get the suitable licenses."
"In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell products from Citrix."
"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."
"The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product, so it's simple to get a clear idea of how much it costs. Licensing is not an issue."
"Citrix is a mid-range cost solution compared to some others out there."
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise21
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
 

Also Known As

VXI
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
 

Interactive Demo

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Overview

 

Sample Customers

Advanced Medical Transport, Artoni Transporti, Calligaris, CIPCO, Citrix, Comcast, Desktone, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), LightEdge, Management Science Associates, Molina Healthcare, North West Redwater, Outscale
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Find out what your peers are saying about Broadcom, Citrix, Omnissa and others in Virtual Desktop Infrastructure (VDI). Updated: December 2025.
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