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Cisco VXI vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco VXI
Ranking in Virtual Desktop Infrastructure (VDI)
23rd
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Desktop as a Service (DaaS) (1st)
 

Mindshare comparison

As of October 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Cisco VXI is 1.5%, up from 0.4% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 12.3%, down from 13.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)12.3%
Cisco VXI1.5%
Other86.2%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Sina Ghozati - PeerSpot reviewer
Technical Solution Specialist at Arrow Electronics
Straightforward implementation, scalable, but performance could improve
When using Cisco VXI in virtual environments there tends to be a lot of bugs with files you have to deploy across the virtual environment. You configure for hours, and then there is a bug that stops you, and you notice that you wasted hours. There's always room for improvement with these virtual environments because you're not dealing with the actual equipment, you're dealing with a virtual version of it that you have to install in a virtual environment. The performance of Cisco VXI could improve. It requires a lot of hardware and even if you install it on a server it is heavy on resources.
SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of Cisco VXI is straightforward."
"The solution has been doing a good job for us."
"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."
"Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products."
"We have used Azure Virtual Desktop and some other solutions as well, but compared to all of them, in terms of the performance, the screen refresh, and security, Citrix is number-one."
"XenDesktop has helped our users to work remotely with a better user experience."
"It has allowed us to provide network/application resources to anyone anywhere, no matter what kind of device the end user had, we were usually able to find a compatible Citrix receiver app."
"It is user-friendly and easy to use."
"Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is highly recommended due to its ability to flawlessly handle 100% of the apps it packages, compared to App-V, which struggled with 20% to 30% of apps."
"The most valuable feature of the solution is that it supports team clients, where a user can at one point in time work in a secure environment without internet access and, just by switching the window on the same device, can move to an internet-enabled environment, with the two being mutually exclusive unless authorized for data sharing."
 

Cons

"When using Cisco VXI in virtual environments there tends to be a lot of bugs with files you have to deploy across the virtual environment. You configure for hours, and then there is a bug that stops you, and you notice that you wasted hours."
"As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover."
"They can simplify the process of printers. Printers were quite a difficult issue."
"We encounter compatibility issues related to hardware, scanners, and other devices."
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
"We had some issue with SCVMM, which is used to manage the Citrix infrastructure."
"I had a stability issue with Citrix XenServer. If you experience a problem with XenServer, you must know Linux commands, unlike with VMWare ESX."
"The initial setup has room for improvement."
"Citrix's functionality depends on you having access to Microsoft Azure."
 

Pricing and Cost Advice

"It is an expensive solution when there are bugs. I'm always ready to give money for a complete solution where there are no bugs in it, but you will never find it."
"Citrix Virtual Apps and Desktops is an expensive solution."
"We're paying for a standard license and, in my view, the price is too high. I would be satisfied with it if it were reduced by about 20-30%. Right now, I would rate the pricing a five out of ten."
"Citrix is a mid-range cost solution compared to some others out there."
"The product, XenServer, is free to use, and XenApp has a one month free license."
"It is a bit costly, but enterprise class features come with a cost."
"I suggest using the concurrent user licensing scheme."
"Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based on company size would be beneficial.
What needs improvement with Citrix Workspace?
The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by the investment firm is not favorable because prices have been raised. It is disapp...
What is your primary use case for Citrix Workspace?
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is typically used by mobile workers and remote employees who work outside the central office and need access to centralized company r...
 

Also Known As

VXI
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
 

Interactive Demo

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Overview

 

Sample Customers

Advanced Medical Transport, Artoni Transporti, Calligaris, CIPCO, Citrix, Comcast, Desktone, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), LightEdge, Management Science Associates, Molina Healthcare, North West Redwater, Outscale
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Find out what your peers are saying about Citrix, Microsoft, Broadcom and others in Virtual Desktop Infrastructure (VDI). Updated: October 2026.
917,382 professionals have used our research since 2012.