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Cisco VXI vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco VXI
Ranking in Virtual Desktop Infrastructure (VDI)
22nd
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (4th), Desktop as a Service (DaaS) (1st)
 

Mindshare comparison

As of April 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Cisco VXI is 0.8%, up from 0.3% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 15.1%, up from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)15.1%
Cisco VXI0.8%
Other84.1%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Sina Ghozati - PeerSpot reviewer
Technical Solution Specialist at Arrow Electronics
Straightforward implementation, scalable, but performance could improve
When using Cisco VXI in virtual environments there tends to be a lot of bugs with files you have to deploy across the virtual environment. You configure for hours, and then there is a bug that stops you, and you notice that you wasted hours. There's always room for improvement with these virtual environments because you're not dealing with the actual equipment, you're dealing with a virtual version of it that you have to install in a virtual environment. The performance of Cisco VXI could improve. It requires a lot of hardware and even if you install it on a server it is heavy on resources.
SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has been doing a good job for us."
"The initial setup of Cisco VXI is straightforward."
"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."
"If it fits your budget, no doubt you should get it, but keep in mind that there are other products out there that could give you the same for less."
"Protects web infrastructure Ensures business continuity and IT disaster recovery Consolidated multiple remote access solutions Lowers WAN costs"
"This is a very good tool for virtualizing your application."
"It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides."
"I use Citrix DaaS to connect to devices."
"My advice to others is Citrix Virtual Apps and Desktops are good and secure, and they can use their infrastructure from anywhere and anytime."
"And our overall IT costs (hardware, software, utilities, etc.) dropped 44 percent over what we were spending in 2008 and certainly over our trajectory."
 

Cons

"When using Cisco VXI in virtual environments there tends to be a lot of bugs with files you have to deploy across the virtual environment."
"When using Cisco VXI in virtual environments there tends to be a lot of bugs with files you have to deploy across the virtual environment. You configure for hours, and then there is a bug that stops you, and you notice that you wasted hours."
"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent."
"This product should include a feature like like App Volume, which their competitor already has."
"I would like to see simplification in the management of the on-prem infrastructure component of Citrix DaaS, particularly in the studio tool used to manage the DaaS infrastructure."
"​There have been many issues with stability."
"There were some issues."
"I think they should improve data speed performance to reduce bandwidth."
"The product advances really fast. For some customers, we need better backwards compatibility."
"The user profiles could use some improvement."
 

Pricing and Cost Advice

"It is an expensive solution when there are bugs. I'm always ready to give money for a complete solution where there are no bugs in it, but you will never find it."
"Citrix is a mid-range cost solution compared to some others out there."
"The licenses are affordable, but the support is a bit expensive, though worth the value.​"
"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."
"Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."
"We're paying for a standard license and, in my view, the price is too high. I would be satisfied with it if it were reduced by about 20-30%. Right now, I would rate the pricing a five out of ten."
"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise21
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
 

Also Known As

VXI
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
 

Interactive Demo

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Overview

 

Sample Customers

Advanced Medical Transport, Artoni Transporti, Calligaris, CIPCO, Citrix, Comcast, Desktone, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), LightEdge, Management Science Associates, Molina Healthcare, North West Redwater, Outscale
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Find out what your peers are saying about Citrix, Broadcom, Omnissa and others in Virtual Desktop Infrastructure (VDI). Updated: March 2026.
885,880 professionals have used our research since 2012.