Citrix Analytics for Security [EOL] vs Rapid7 InsightIDR comparison

"The solution is easy to handle."

"Very good scalability."

"I rate Rapid7 nine out of 10 for affordability"

"The solution is easy to use, and the interface is intuitive."

"It is a very stable solution."

"Integration with threat modeling from the Metasploit and InsightIDR repositories."

"The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days."

"Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling."

"Another very important part of insightIDR is the ability to collect data from endpoint devices via agent software. With a large remote workforce, this allows visibility into the endpoints that are connected to the internet, but not to the corporate network."

"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."

"The remote access features need improvement."

"Lacks recording features."

"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."

"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."

"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."

"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."

"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."

"The product allows us to make only 30 custom rules."

"I would like to see more development in InsightIDR towards building their SIEM solution and converting it to XDR."

"The solution's XDR agents cannot compete with the XDR solutions out there yet."

"The solution is fairly priced. There are no additional costs involved, one only needs to pay the licensing cost."

"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."

"It is more reasonably priced than other vendors."

"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."

"​Accurately predict your licensing counts as this is a subscription based product.​"

"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."

"The solution has a mid-range price point in the market"

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."

"Rapid7 InsightIDR's pricing is reasonable."