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Citrix Analytics for Security [EOL] vs Rapid7 InsightIDR comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Analytics for Securi...
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Rapid7 InsightIDR
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
Security Information and Event Management (SIEM) (24th), User Entity Behavior Analytics (UEBA) (11th), Endpoint Detection and Response (EDR) (34th), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (19th)
 

Featured Reviews

Federico_Villanueva - PeerSpot reviewer
Cybersecurity Director at Infra-tech
Helped the organization to provide high-security access to applications and performs well
From the point of view of a user, it is a scalable solution. The solution performs well with growth and is easily accessible. There are less than one hundred users because it's part of a SIP company. But in the main group, it has three thousand users. The idea is to grow and provide our service to two thousand users.
Prajwal Chougale - PeerSpot reviewer
SPC L2 Analyst at a tech services company with 51-200 employees
Centralized threat hunting has improved alert accuracy and simplifies incident investigations
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or monthly lacks detailed information about how logs are being ingested. While the details are there, they could be more concise and easier to understand for any level of authority. The second area is alert tuning; compared to Microsoft Sentinel, Rapid7 InsightIDR provides fewer alerts with more static alert functionality and lacks dynamic alerting exposures. There could be improvements to learn from past alert activities for more dynamic alert configurations. These two areas are the main areas for improvement; everything else is good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Very good scalability."
"We mainly use Citrix for deploying applications and providing centralized access to our clients."
"The solution is easy to handle."
"This is a great product and the team is very willing to work with companies."
"The UI is very good."
"The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days."
"The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue."
"I am able to run automated actions based on the output of reports, leaving me extra time to focus on more pressing matters."
"Previously, when something happened, such as when a hacker was attacking one of our customers, we were always behind, or we did not know that we were hacked until the ransomware started, but with the Rapid7 solution, at every step, we could online see what a person was doing, and we could prevent ransomware."
"It improves because several sensors are deployed within the on-premise environment. It can be very efficient if the customer implements and operates it effectively."
"Very intuitive and easy to set up."
 

Cons

"Lacks recording features."
"I believe there are some performance issues with the solution."
"The remote access features need improvement."
"Rapid7's customer support is awful. They didn't respond at all."
"Cloud risk assessment is one area where I think they need a lot of improvement."
"The searching feature in Rapid7 InsightIDR needs to evolve"
"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"One thing that springs to mind is easier API integration with ITSMs."
"I'd like to be able to get the compliance report within the solution which is currently not possible."
"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."
 

Pricing and Cost Advice

"The solution is fairly priced. There are no additional costs involved, one only needs to pay the licensing cost."
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"The solution has a mid-range price point in the market"
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"The pricing is good, and it is not very expensive."
"The pricing and licensing are competitive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for Rapid7 InsightIDR?
My experience with pricing, setup costs, and licensing has been very positive; it is cost-effective and offers great value for the money. We bought the licensing through an agent, and the setup was...
What needs improvement with Rapid7 InsightIDR?
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or monthly lacks detailed information about how logs are being ingested. While the ...
 

Also Known As

Citrix Analytics for Performance
InsightIDR
 

Overview

 

Sample Customers

Scripps Health, Sydney University, Element Six, Lindex, SAS
Liberty Wines, Pioneer Telephone, Visier
Find out what your peers are saying about Exabeam, One Identity, IBM and others in User Entity Behavior Analytics (UEBA). Updated: August 2026.
911,549 professionals have used our research since 2012.