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Clarity CA vs ManageEngine Endpoint Central comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Clarity CA
Ranking in Client Desktop Management
5th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ManageEngine Endpoint Central
Ranking in Client Desktop Management
1st
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
63
Ranking in other categories
Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

As of November 2024, in the Client Desktop Management category, the mindshare of Clarity CA is 4.8%, up from 4.4% compared to the previous year. The mindshare of ManageEngine Endpoint Central is 44.4%, up from 35.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Client Desktop Management
 

Featured Reviews

TN
Aug 16, 2022
Multipurpose and useful for managing projects and resources; easy to integrate with other systems, and has a knowledgeable technical support team
I support Clarity CA, but I'm on the administrator side rather than the end-user side. My company has a partnership with Clarity CA. Clarity CA is deployed on-premises in my company, but I have a customer who deployed the solution on the cloud. Deploying the solution requires two or three resources. For ongoing support, it depends on how many people use Clarity CA. A minimum of three or four resources would be enough to support the solution, particularly two LIFF developers and one administrator. My advice to people looking into implementing Clarity CA is to make sure there's a team who'll support it, otherwise, you have to look into a Broadcom partner that can provide you with a service support deal. This way, you don't have to deal with the many administrative and maintenance responsibilities that go with Clarity CA as that could be a hassle. You have to be ready by having a team who will support the solution. My rating for Clarity CA is nine out of ten. Its interface is getting better. It has everything you need in terms of program or project management. The solution works for any organization. It's stable, flexible, and has been around for a long time. You can do a lot with Clarity CA, and that gives you a little bit of power.
Edgar Serrano - PeerSpot reviewer
Sep 21, 2023
Good patch management and remote control but needs better support
Our agency did not have any way to manage the actual computers we provided our users. The tech support team would take such a long time to get to a user because they had to physically walk to every office to support the client.  The primary use case for this product was to have a solution in place…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"To me, the most valuable feature of Clarity CA is the timesheet. It's the only feature I use because I just support the tool, and I just enter time on it. Others use Clarity CA for other purposes, such as resource management, project management, scheduling, and financials. The tool also has a fairly simple integration with other systems, so at the moment, it's working fine. I also like that you can write your own code in Clarity CA, and you can make changes to it based on your needs."
"The initial setup process is good."
"The ability to patch my servers and endpoints is the most important for me. However, this feature is more pronounced in ManageEngine Desktop Central."
"We can scale the product."
"The most valuable features of ManageEngine Endpoint Central are patch management and remote access and management."
"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
"The product works perfectly for patch management and software deployments."
"The reporting tool is very good."
"The stability is great."
 

Cons

"What could be improved in Clarity CA is its UI, but I know the Clarity team is working on a new UI, so I'm expecting its UI to get better. The software also has too many functions, so it would be good if the functions or features could be split up, rather than needing to buy the whole Clarity CA package, when you'll only use a few of its functions. This increases the cost of the software, so that's another area for improvement. How Clarity CA is marketed could also be improved."
"Many features in Desktop Central are licensed separately. It would be more convenient if they could organize these tools into a single package."
"Desktop Central has very good information, however, you can't customize the dashboards."
"Compared to the solution we use to manage our Mac products, this solution lacks the ability to create dynamic groups. We would like the ability, for example, for machines which have been upgraded to form part of a grouping based on this upgrade."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature."
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"There is a slight delay in customer support, which is something that can be improved."
 

Pricing and Cost Advice

"It's fairly expensive to use Clarity CA. There's a yearly license fee for the solution based on the users, and there's a one-time implementation fee as well."
"The pricing of the product is not bad compared to the other similar solutions in the market."
"Compared to other products, ManageEngine Endpoint Central is a very cheap solution."
"Affordable for any customer."
"The product is cheap."
"The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
"The initial purchase was around $6,000 or $7,000. We most probably are not on an annual subscription. We bought it, and then we pay for the maintenance. I'm not 100% sure how that's working out."
"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."
"Could provide more services on the standard license"
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Top Industries

By visitors reading reviews
No data available
Educational Organization
43%
Computer Software Company
10%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
Comparatively, the pricing of ManageEngine Endpoint Central is reasonable and cheaper than other options we considered.
 

Also Known As

Client Automation, CA Client Manager, CA Client Automation
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
 

Overview

 

Sample Customers

First Horizon National Corporation, Olympus, Petroleum Company of Trinidad and Tobago LimitedŒ _Petrotrinî, Racing and Wagering Western Australia
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Find out what your peers are saying about Clarity CA vs. ManageEngine Endpoint Central and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.