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Cohesity DataProtect vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cohesity DataProtect
Ranking in Backup and Recovery
8th
Ranking in Cloud Backup
6th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
72
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
44th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (27th), MSP Backup (3rd)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Cohesity DataProtect is 3.5%, down from 4.6% compared to the previous year. The mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Giovanni Golinelli. - PeerSpot reviewer
Easy to use, offers good scalability and responsive support
The deployment depends on the environment. Deploying on VMs is relatively simple. But for most of our customers, we implement physical clusters with at least three configured hosts using the existing model. So, it depends on the setup. Implementing DataProtect itself wasn't particularly challenging. One key requirement for successful DataProtect deployment is proper network configuration. If the network setup isn't right, you won't achieve optimal performance. We have developed a service for some of our customers where they implement an appliance or physical cluster of Cohesity at the customer site. Then, we use cloud clustering to replicate, and even in production, a second copy of the protected data. And in some cases, we have developed some disaster recovery procedures using Cohesity.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Converged system. It makes much more sense to have the backup server running on the same hardware as the storage for backup and recovery."
"The spin-up of a VM within a test environment for backup testing along with quick restores."
"Cohesity has simplified backups and has cut our costs tremendously."
"Cohesity DataProtect is easy to deploy and operate."
"By using their Helios Cloud service, you have all your clusters, no matter where they are located, in one web portal."
"Setup was extremely easy from racking to backing up was about one hour."
"The solution's SQL cloning is great, and its Instant Mount restoration of virtual machines is brilliant."
"The customer service and support are fast and professional."
"General ease of use and performance of the Windows version is the most valuable feature."
"It has allowed me to implement a cost effective, highly configurable solution."
"The initial setup is very easy. It's not overly complex."
"Technical support is very good."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
 

Cons

"We are waiting on the AIX agent to be released."
"Their documentation could be refined."
"Better support for legacy platforms would be nice, but we should be moving off those anyway."
"The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming."
"There is room for improvement in terms of price."
"The tool could benefit from further improvements in AI features, particularly in areas such as a generative AI chat interface. This feature could help answer queries about the data being protected. One feature that would greatly improve our experience with the product is the ability to identify data redundancies through a central console. This feature would help us reduce storage costs by managing redundant data."
"We would love to see direct compatibility with HPE Simplivity, which we also leverage."
"The solution's dashboard or UI can be enhanced and made more user-friendly than its competitors."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution's pricing is very high."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The product could be more user-friendly."
 

Pricing and Cost Advice

"There is monthly licensing."
"It has reasonable pricing, and we know they can give discounts. If you look at the primary pricing or the list pricing, it conforms to the market pricing, but you have to have a discount on it. Otherwise, it is way too expensive."
"The ROI is huge. Not really measurable at this point, but the price of the unit was a fraction of what a couple hours of downtime could result in."
"Sizing is important and it is easy to overestimate."
"My advice is to always negotiate for better pricing."
"Licensing is per node and per protected terabyte. You will also pay 10-15% annually for support."
"With respect to pricing, make sure that you look at both Rubrik and Cohesity as they are very similar and are quite competitive."
"Pricing, setup costs, etc. are pretty typical. The initial cost for Cohesity was less than other products the we evaluated. Cohesity's pricing does offer benefits as DR target costs are less than other solutions. You are not charged for DataProtect licensing for target DR data consumption."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
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Top Industries

By visitors reading reviews
Educational Organization
44%
Financial Services Firm
9%
Computer Software Company
7%
Government
5%
Computer Software Company
17%
Construction Company
8%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cohesity DataProtect?
Several features enable us to perform fast recovery, such as instant fast recovery. All our virtual machines protected with the product can be quickly restored to another healthy environment with m...
What is your experience regarding pricing and costs for Cohesity DataProtect?
Typically on-premises nodes/clusters are deployed for primary backup (to enable instant mass restore) so price will be dependent on chosen OEM and capacity required. MSPs like us utilise PPU licens...
What needs improvement with Cohesity DataProtect?
While there are improvements to be made, such as providing support for older systems like IBM iSeries and tandem systems from HP, the solution overall shifts from older methods to modern practices....
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Also Known As

Cohesity
Cloudberry Backup
 

Overview

 

Sample Customers

Tribune Media
StratX
Find out what your peers are saying about Cohesity DataProtect vs. MSP360 Backup and other solutions. Updated: April 2025.
847,646 professionals have used our research since 2012.