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Constant Contact vs Zoho Campaigns comparison

Constant Contact and Zoho are both solutions in the Cloud Email category. Constant Contact is ranked #13, while Zoho is ranked #4 with an average rating of 8.1. Constant Contact holds a 1.2% mindshare in CE, compared to Zoho’s 9.3% mindshare. Additionally, 87% of Constant Contact users are willing to recommend the solution, compared to 84% of Zoho users who would recommend it.
Constant Contact
Read 8 Constant Contact reviews
  • 173 Views
  • 78 Comparison Views
87% willing to recommend
Zoho Campaigns
Read 11 Zoho Campaigns reviews
  • 513 Views
  • 430 Comparison Views
84% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Constant Contact and Zoho Campaigns based on real PeerSpot user reviews.

Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Constant Contact vs. Zoho Campaigns Report (Updated: April 2025).
Buyer's Guide
Constant Contact vs. Zoho Campaigns
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Constant Contact
Ranking in Cloud Email
13th
Average Rating
8.0
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zoho Campaigns
Ranking in Cloud Email
4th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Cloud Email category, the mindshare of Constant Contact is 1.2%, down from 1.5% compared to the previous year. The mindshare of Zoho Campaigns is 9.3%, up from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email
 

Featured Reviews

DG
Gives us a more professional face to our clients
Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict. Thus, I have learned to save often and every time I finish a piece of content that I like. I do wish this could be solved, but it is more of a browser issue than a Constant Contact issue. It would be cool if they made an actual app with their own skin to solve the issue with browser incompatibilities.
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Deepa Govind - PeerSpot reviewer
A stable solution that has the ability to set up chain campaigns depending on the user's reaction
Zoho Campaigns comes under Zoho Cloud. I'm happy with the generic report stack available on Zoho Campaigns. I am not a data analyst. I understand simple English and simple sentences. So these reports help me understand how many people open my email, and beyond that, I don't need other insights. If somebody clicks on a Zoho Creator course, I know it's the right target I have to reach. In the same email, if somebody clicks on my website, I know they are more interested in understanding my credibility before they get interested in the course. This way, my needs are solved based on the generic reports. Since it interfaces with other parts of Zoho, I would recommend Zoho Campaigns to other users. Overall, I rate Zoho Campaigns an eight or nine out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is fun to design your newsletter based on the content you would like to deliver."
"Zoho Campaigns is a good software for email marketing."
"We can merge Zoho Campaigns with Zoho CRM and other applications. I think automation is the best feature of the product because it reduces manual inputs. It will work automatically and generate reports."
"It's a very simple solution for email."
"The solution generates a good return on investment."
"The initial setup is easy."
"The most valuable feature of Zoho Campaigns is its ability to set up chain campaigns depending on the user's reaction."
"It is a very reliable and stable tool."
"Putting the campaigns together on Zoho is reasonably straightforward. They have a little campaign builder tool that works very well as long as you don't want the campaign to be too sophisticated."
More Zoho Campaigns pros
 

Cons

"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"My usage is limited to the basic features."
"It takes a lot of work to get it set up the way you want. It's not an intuitive product. It takes coding work to get the sales process to work. That setup process could be simplified significantly."
"When we use Zoho Campaigns, our emails often get routed to the spam folder instead of the inbox. For example, people who use Gmail to receive our newsletter will often miss it because it was sent to their spam folder. Many of our clients aren't seeing our work. We compared it to another solution, and the open rate was much higher because the emails went directly to the inbox."
"There is room for improvement with integration with other applications like MailChimp."
"They need to improve their anti-spam capabilities."
"I would like the product to include a feature that shows website traffic similar to Mailchimp. I would also like to get user and customer activity on the website so that we can easily set campaigns according to customer interest."
"The support team takes a while to respond to our request."
"Its deliverability could be improved."
More Zoho Campaigns cons
 

Pricing and Cost Advice

"The cost is fair, and you end up making enough in sales to pay for it."
"The solution's price is reasonable."
"We have an enterprise license for this because we use Zoho for lots of things. We have HR and a bunch of other things. We probably don't pay individually for marketing or sales, and it's all in the overall license that we have."
"There are additional charges, like whenever I add additional users, I need to pay extra."
"Zoho Campaigns is not that expensive as compared to other solutions like MailChimp."
"Zoho Campaigns is cheaper compared to other products."
"Since the product is part of a bundle, it is definitely very cost-efficient."
"The tool is priced less compared to other applications."
"The solution's pricing is reasonable."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Retailer
9%
University
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Zoho Campaigns?
The out-of-the-box integration with all the other Zoho applications is the most valuable feature of the solution.
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What is your experience regarding pricing and costs for Zoho Campaigns?
A lot of people choose Zoho because it is priced very low compared to its competitors. Zoho Campaigns is cheaper compared to other products. However, the add-ons can get very expensive.
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What needs improvement with Zoho Campaigns?
The product must provide users more control over improving the worthiness of our domain. We can follow certain best practices to improve our reputation within a community so that our emails do not ...
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Comparisons

MailChimp vs Constant Contact Logo
MailChimp vs Constant Contact
Compared 100% of the time
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ZeptoMail vs Zoho Campaigns Logo
ZeptoMail vs Zoho Campaigns
Compared 50% of the time
MailChimp vs Zoho Campaigns Logo
MailChimp vs Zoho Campaigns
Compared 31% of the time
SendGrid vs Zoho Campaigns Logo
SendGrid vs Zoho Campaigns
Compared 19% of the time
More Zoho Campaigns Competitors
 

Product Reports

Buyer's Guide
Cloud Email
April 2025
Constant Contact reportDownload Constant Contact product report
Buyer's Guide
Zoho Campaigns
March 2025
Zoho Campaigns reportDownload Zoho Campaigns product report
 

Overview

Constant Contact is an all-in-one email marketing platform that helps organizations effectively engage with their audience. Its primary use case is to create and manage email campaigns, allowing businesses to reach their customers and prospects with targeted messages.

The most valuable functionality of Constant Contact lies in its user-friendly interface and robust features. It offers a wide range of customizable email templates, making it easy to create professional-looking emails without any coding knowledge. The platform also provides tools for list management, segmentation, and contact organization, ensuring that messages are delivered to the right audience.

Constant Contact's automation capabilities are another standout feature. Users can set up automated email series, triggered by specific actions or events, to nurture leads and build customer relationships. This functionality saves time and effort by delivering personalized content at the right time, increasing engagement and conversions.

Furthermore, Constant Contact offers comprehensive reporting and analytics, allowing organizations to track the success of their email campaigns. Users can monitor open rates, click-through rates, and other key metrics to gain insights into their audience's behavior and optimize future campaigns.

Constant Contact
With Zoho Campaigns, you can create, send and track effective email campaigns that help you build lasting relationships with your customers. Email deliverability is our highest priority and we make sure that our software delivers your emails straight to your recipients' inboxes. Zoho Campaigns gives you a multi-user account. You can maintain a single account for your entire marketing team.
Zoho
 

Sample Customers

Pajama Program
Altus
Buyer's Guide
Constant Contact vs. Zoho Campaigns
April 2025
Free Report: Constant Contact vs. Zoho Campaigns
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We monitor all Cloud Email reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.