ZeptoMail vs Zoho Campaigns comparison

ZeptoMail and Zoho Campaigns are both solutions in the Cloud Email category. ZeptoMail is ranked #6 with an average rating of 9.0, while Zoho Campaigns is ranked #4 with an average rating of 8.2. ZeptoMail holds a 12.0% mindshare in CE, compared to Zoho Campaigns’s 11.7% mindshare. Additionally, 100% of ZeptoMail users are willing to recommend the solution, compared to 85% of Zoho Campaigns users who would recommend it.

ZeptoMail

Read 1 ZeptoMail review

591 Views
465 Comparison Views

100% willing to recommend

Zoho Campaigns

Read 12 Zoho Campaigns reviews

507 Views
426 Comparison Views

85% willing to recommend

ZeptoMail

Zoho Campaigns

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ZeptoMail and Zoho Campaigns based on real PeerSpot user reviews.

Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email.

To learn more, read our detailed Cloud Email Report (Updated: October 2024).

Buyer's Guide

Cloud Email

October 2024

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Helped 814,649 peers since 2012

Categories and Ranking

ZeptoMail

Ranking in Cloud Email

6th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Campaigns

Ranking in Cloud Email

4th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Cloud Email category, the mindshare of ZeptoMail is 12.0%, up from 3.8% compared to the previous year. The mindshare of Zoho Campaigns is 11.7%, up from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Email

Featured Reviews

reviewer2253765

Product Manager at a computer software company with 10,001+ employees

Aug 24, 2023

A scalable and easy-to-use solution that has a good user interface and a responsive support team

We use the product for transaction emails like OTP , welcome emails and other notification emails We had deliverability with previous providers . On checking this solution, we were impressed with the product during the testing phase. And moved completely to this solution. The user interface is…

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Collince Dundo

Co-Founder at Youth Initiative Development Programme

Jun 1, 2023

It's easy to use and integrate, but I have a problem with messages getting marked as spam

I use Zoho Campaigns to run my youth organization. We use to manage promotions for our events, such as the upcoming youth convention we will host in Kenya this August. We're expecting upwards of 400 guests from around the continent. Zoho Campaigns is a great product. It's easy to use. Zoho…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface is valuable to me."

"Zoho Campaigns is a very good solution that we use to carry out our email marketing campaigns successfully."

"It is a very reliable and stable tool."

"The most valuable feature of Zoho Campaigns is its ability to set up chain campaigns depending on the user's reaction."

"Zoho Campaigns is a great product. It's easy to use. Zoho Campaigns is integrated with my CRM, so I can see everything happening within my company from the dashboard. I can manage and group my contacts and automate reporting. I enjoy checking on the metrics for my campaign. It also gives me the option of linking with Google Analytics, but I like Azure analytics better."

"The initial setup is easy."

"The solution generates a good return on investment."

"It's a very simple solution for email."

"Putting the campaigns together on Zoho is reasonably straightforward. They have a little campaign builder tool that works very well as long as you don't want the campaign to be too sophisticated."

More Zoho Campaigns pros

Cons

"We had some minor bugs."

"The reports are not so clear."

"I would like the product to include a feature that shows website traffic similar to Mailchimp. I would also like to get user and customer activity on the website so that we can easily set campaigns according to customer interest."

"Zoho Campaigns has to improve its UI because sometimes it won't load the campaigns, and the software is a little lagging."

"It takes a lot of work to get it set up the way you want. It's not an intuitive product. It takes coding work to get the sales process to work. That setup process could be simplified significantly."

"There is room for improvement with integration with other applications like MailChimp."

"When we use Zoho Campaigns, our emails often get routed to the spam folder instead of the inbox. For example, people who use Gmail to receive our newsletter will often miss it because it was sent to their spam folder. Many of our clients aren't seeing our work. We compared it to another solution, and the open rate was much higher because the emails went directly to the inbox."

"They need to improve their anti-spam capabilities."

"Its deliverability could be improved."

More Zoho Campaigns cons

Pricing and Cost Advice

"The solution is the cheapest in the market."

"We have an enterprise license for this because we use Zoho for lots of things. We have HR and a bunch of other things. We probably don't pay individually for marketing or sales, and it's all in the overall license that we have."

"Price-wise, the solution is expensive."

"The solution's price is reasonable."

"There are additional charges, like whenever I add additional users, I need to pay extra."

"The solution's pricing is reasonable."

"The tool is priced less compared to other applications."

"Since the product is part of a bundle, it is definitely very cost-efficient."

"Zoho Campaigns is not that expensive as compared to other solutions like MailChimp."

More Zoho Campaigns pricing and cost advice

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814,649 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

30%

Comms Service Provider

University

Manufacturing Company

Computer Software Company

14%

Hospitality Company

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ZeptoMail?

The user interface is valuable to me.

See all answers

What is your experience regarding pricing and costs for ZeptoMail?

The solution is the cheapest in the market. The product has a pay-as-you-go pricing model. It’s pretty easy for us. We can just purchase the tool and use it. The pricing is pretty clear and easy. I...

See all answers

What needs improvement with ZeptoMail?

We had some minor bugs. Analytics can be made better The product must add SMS-sending features along with emails.

See all answers

What do you like most about Zoho Campaigns?

The out-of-the-box integration with all the other Zoho applications is the most valuable feature of the solution.

See all answers

What is your experience regarding pricing and costs for Zoho Campaigns?

A lot of people choose Zoho because it is priced very low compared to its competitors. Zoho Campaigns is cheaper compared to other products. However, the add-ons can get very expensive.

See all answers

What needs improvement with Zoho Campaigns?

The product must provide users more control over improving the worthiness of our domain. We can follow certain best practices to improve our reputation within a community so that our emails do not ...

See all answers

Comparisons

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Mailgun vs ZeptoMail

Compared 10% of the time

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MailChimp vs Zoho Campaigns

Compared 32% of the time

SendGrid vs Zoho Campaigns

Compared 17% of the time

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Product Reports

Buyer's Guide

Cloud Email

October 2024

Download ZeptoMail product report

Buyer's Guide

Zoho Campaigns

October 2024

Download Zoho Campaigns product report

Learn More

Zoho

Overview

Secure transactional email with email tracking, detailed logs and reports. ZeptoMail is tailor-made for sending transactional emails, ensuring fast delivery and inbox placement for your application emails.

With Zoho Campaigns, you can create, send and track effective email campaigns that help you build lasting relationships with your customers. Email deliverability is our highest priority and we make sure that our software delivers your emails straight to your recipients' inboxes. Zoho Campaigns gives you a multi-user account. You can maintain a single account for your entire marketing team.

Sample Customers

Information Not Available

Altus

Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email. Updated: October 2024.

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