Try our new research platform with insights from 80,000+ expert users

Control-M vs Microsoft Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Control-M automates workflows to enhance efficiency, reduce errors and costs, centralize processes, and optimize resource management for better returns.
Sentiment score
1.0
Microsoft Configuration Manager is valued for managing devices, offering cost savings and enhanced productivity, despite some Mac support challenges.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
Cloud Engineer at a healthcare company with 10,001+ employees
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
Account Executive at a computer software company with 51-200 employees
By implementing automation tools, you can minimize human errors and improve efficiency.
Director of Sales at a tech services company with self employed
 

Customer Service

Sentiment score
7.2
Control-M's support team is praised for responsiveness and expertise, though some users experience delays or need escalation.
Sentiment score
5.5
Microsoft Configuration Manager receives mixed reviews for support, praised for resources but criticized for first-level support effectiveness.
They quickly evolve with changing technology trends, easily adopt new features, and incorporate them into the product.
architect at a tech vendor with 10,001+ employees
The support is accurate, and BMC is always ready to help with queries and complex incidents.
Solutions Consultant at a consultancy with 11-50 employees
The technical support is very polite, helpful, and available 24/7.
Cloud Engineer at a healthcare company with 10,001+ employees
Their response time and first-level support quality need improvement.
Systems Architect at a computer software company with 1,001-5,000 employees
For technical support from Microsoft, I would rate them a nine.
Expert at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.5
Control-M is scalable and flexible, supporting large enterprises, despite minor cost and cloud integration concerns.
Sentiment score
7.6
Microsoft Configuration Manager scales well for enterprises, though expertise and investments may enhance scalability, especially with cloud integration.
Our license doesn't limit our ability to configure Control-M as needed, allowing us to easily create new agents or environments.
Control-M System Administrator at a insurance company with 10,001+ employees
I am paying for a top-end tool which rarely experiences issues, with most problems stemming from the applications being managed rather than the tooling itself.
Senior Control-M Consultant at Ktsl
It can absorb more workload wherever needed.
Cloud/Devops Engineer at a computer software company with 1,001-5,000 employees
The product is suitable for our size, handling 800 devices.
IT Infrastructure Coordinator at NSW Government
 

Stability Issues

Sentiment score
7.7
Control-M is praised for its stability, reliability, minimal downtime, and exceptional performance, often surpassing other corporate tools.
Sentiment score
6.3
Microsoft Configuration Manager is praised for stability, with issues mostly due to external factors and the need for proper setup.
Control-M itself is robust, and it would receive a rating of 10.
Technical architect at a financial services firm with 1,001-5,000 employees
The downtime is higher compared to AWS.
Data scientist at Advarisk
The testing and development phases need to be more rigorous before releasing patches.
Associate Architect at a tech services company with 10,001+ employees
There were misconfigurations by our team rather than issues with the product itself.
IT Infrastructure Coordinator at NSW Government
 

Room For Improvement

Control-M users seek improved analysis, reporting, compatibility, integration, user interface, cloud support, documentation, and cost-effectiveness.
Microsoft Configuration Manager needs improved integration, automation, Linux compatibility, and enhanced PowerShell, UI, mobile support, and AI alerts.
They could provide more documentation and tutorials to make the initial setup easier to understand.
Assistant professor at J.P. College of Engineering
We've experienced main problems with MFTE where having one setup means when an error occurs, the entire service goes down.
Control-M System Administrator at a insurance company with 10,001+ employees
Documentation should be maintained for all versions since they provided the application.
Sr Manager at Vodafone
A better command line interface for Microsoft Configuration Manager would be an additional feature I would to see in the future to make it closer to a perfect score.
Systems Architect at a computer software company with 1,001-5,000 employees
I can suggest that Microsoft Configuration Manager should get the Autopilot feature because Autopilot is the main part of Intune, and nowadays everybody is using Autopilot.
Expert at a tech vendor with 10,001+ employees
 

Setup Cost

Control-M's tiered licensing offers high functionality but can be costly for small businesses, valued by larger organizations.
Microsoft Configuration Manager pricing is high but offers comprehensive features, with value seen mainly for larger infrastructures.
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Associate Architect at a tech services company with 10,001+ employees
Control-M tends to be more expensive compared to other solutions, but users get great value from it.
Senior System Specialist at a financial services firm with 10,001+ employees
Control-M is among the highest-priced solutions in the market.
Control-M System Administrator at a insurance company with 10,001+ employees
The setup cost is considered sufficient.
IT Infrastructure Coordinator at NSW Government
The pricing for Microsoft Configuration Manager is okay for me.
Expert at a tech vendor with 10,001+ employees
 

Valuable Features

Control-M enhances workflow efficiency with cross-platform support, automation, and integration with applications like SAP, Oracle, and cloud services.
Microsoft Configuration Manager offers scalable endpoint management, efficient deployment, vulnerability fixes, and integration, crucial for enterprises with remote operations.
Automation is more advanced, deployment is fast, and version control has been simplified.
Data scientist at Advarisk
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
Cloud Engineer at a healthcare company with 10,001+ employees
It is easy to integrate Control-M with technologies for data ops or DevOps processes as things change, and it is not complex compared to other workload automation tools available in the market.
architect at a tech vendor with 10,001+ employees
If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part.
Expert at a tech vendor with 10,001+ employees
The most valuable features I find in Microsoft Configuration Manager are mostly patching, deploying software, deploying images, and running custom scripts.
Systems Architect at a computer software company with 1,001-5,000 employees
The product valuable for deployment recovery.
IT Infrastructure Coordinator at NSW Government
 

Categories and Ranking

Control-M
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
150
Ranking in other categories
Process Automation (2nd), Managed File Transfer (MFT) (3rd), Workload Automation (1st)
Microsoft Configuration Man...
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
85
Ranking in other categories
Software Distribution (1st), Server Monitoring (7th), Configuration Management (3rd), Patch Management (2nd)
 

Mindshare comparison

Control-M and Microsoft Configuration Manager aren’t in the same category and serve different purposes. Control-M is designed for Process Automation and holds a mindshare of 3.6%, down 4.3% compared to last year.
Microsoft Configuration Manager, on the other hand, focuses on Server Monitoring, holds 4.4% mindshare, down 6.7% since last year.
Process Automation Market Share Distribution
ProductMarket Share (%)
Control-M3.6%
Camunda16.3%
Temporal5.9%
Other74.19999999999999%
Process Automation
Server Monitoring Market Share Distribution
ProductMarket Share (%)
Microsoft Configuration Manager4.4%
Zabbix18.1%
Checkmk8.1%
Other69.4%
Server Monitoring
 

Featured Reviews

RP
Batch Admin at NBC Universal
Brings data together from multiple platforms and optimizes cross-environment orchestration
The features of Control-M that I like the most include the ability to easily integrate or bring in different platforms into Control-M. For instance, AWS, mainframe, TWS, and something that's running on Autosys can all be brought into Control-M, converted to how Control-M runs it, and then the batch can be executed. This centralizes various applications in Control-M, which doesn't just have to handle batch processes, but also other tasks like reporting on required data. I find this functionality very useful and the setup is impressive, with more advancements yet to come. With Control-M, my company has achieved several measurable improvements since I started. The metrics indicate that the number of failures has dropped, and we have addressed the issue of excessive false alerts that I encountered when I joined. Previously, we received an overwhelming number of alerts daily, but now we manage to maintain that at a normalized level, perhaps around five to fifteen alerts, depending on running core batches and their setup.
JunedBedrekar - PeerSpot reviewer
Expert at a tech vendor with 10,001+ employees
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
879,853 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
11%
Government
10%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise15
Large Enterprise123
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise64
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
From what I know about pricing, I would probably put Control-M in the expensive category, but you do pay for what you get; you are paying for a premium product.
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
 

Also Known As

Control M
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

The Bank of East Asia, LINE Bank Taiwan, Coop, Air Europa, Carrefour, Itau Unibanco, Snam, Embraer, ANZ Bank, EDP, Dominio's, Tampa General Hospital, W&W Informatik GmbH, Veterans General, Up Sí Vale, Sky Italia, REWE digital GmbH, Raymond James, Railinc, Navistar, Management Science Associates, Colruyt, CARFAX, Banpara, Aspiag Service, Amadeus, AG Insurance, ING Bank Slaski
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: December 2025.
879,853 professionals have used our research since 2012.