Control-M vs WorkFusion comparison

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Control-M

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Executive SummaryUpdated on Mar 9, 2025

Control-M and WorkFusion compete in the realm of enterprise automation solutions, each bringing unique strengths to the table. Control-M tends to have the upper hand in extensive automation and comprehensive scheduling, while WorkFusion stands out in cognitive automation and machine learning for data processing.

Features: Control-M is distinguished by its comprehensive automation across various platforms, advanced job scheduling capabilities, and extensive integration with third-party applications like SAP and Informatica. On the other hand, WorkFusion specializes in document processing and machine learning, making it a robust option for automating unstructured data workflows and handling repetitive tasks efficiently.

Room for Improvement: Control-M could advance by enhancing output analysis and end-user reports, and offering more flexible integration tools. Conversely, WorkFusion might benefit from a streamlined infrastructure and better cloud integration, along with improvements in OCR and machine learning features to increase accessibility and ease of use for non-technical users.

Ease of Deployment and Customer Service: Control-M is predominantly deployed in on-premises and hybrid cloud settings, with strong technical support, though there's a call for improved SLA management. WorkFusion, although versatile in deployment models, is often perceived as complex during setup. However, both products offer a range of deployment options, with Control-M having a slight edge in customer satisfaction due largely to its extensive support resources.

Pricing and ROI: Control-M's pricing is generally based on job counts, leading to potential high costs, but its enterprise-level features justify the investment by offering significant automation benefits. WorkFusion, viewed as expensive due to its wide-ranging enterprise features, still offers good automation value. Both solutions are considerable investments, promising substantial ROI inline with their respective operational strengths.

To learn more, read our detailed Control-M vs. WorkFusion Report (Updated: April 2025).

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Control-M vs. WorkFusion

April 2025

Helped 847,625 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.4

Control-M enhances efficiency, reduces costs, and centralizes management, benefiting enterprises but may be complex for smaller businesses.

Sentiment score

7.6

WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.

The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.

Cloud Engineer at IQVIA

It has reduced the total cost of ownership by 30% to 40%.

For more quotes and insights, download the Control-M report

Assistant professor at J.P. College of Engineering

No quotes available

For more quotes and insights, download the WorkFusion report

Customer Service

Sentiment score

7.4

Control-M technical support is praised for responsiveness and knowledge, though initial ticket handling and documentation need improvement.

Sentiment score

7.4

WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.

The technical support is very polite, helpful, and available 24/7.

Cloud Engineer at IQVIA

They do not always provide timely support.

IT Engineer at a computer software company with 1,001-5,000 employees

Solutions are available on the web.

For more quotes and insights, download the Control-M report

Data scientist at Advarisk

Some issues are resolved quickly, while others might take time as they require further analysis.

RPA Developer at a financial services firm with 10,001+ employees

They allow sharing of issues faced in use cases and work alongside us to resolve them.

Associate II at Affirm

Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.

For more quotes and insights, download the WorkFusion report

Works at Awery Aviation Software

Scalability Issues

Sentiment score

7.7

Control-M is scalable and efficient, handling large workloads with few issues, integrating well with various applications.

Sentiment score

7.3

WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.

It can absorb more workload wherever needed.

IT Engineer at a computer software company with 1,001-5,000 employees

As the workload on Control-M increases, its scalability is much higher.

Data scientist at Advarisk

I would rate it a nine out of ten for scalability.

For more quotes and insights, download the Control-M report

Assistant professor at J.P. College of Engineering

The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.

RPA Developer at a financial services firm with 10,001+ employees

WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.

For more quotes and insights, download the WorkFusion report

Associate II at Affirm

Stability Issues

Sentiment score

7.7

Control-M is praised for its stability, reliability, and minimal downtime, despite occasional minor compatibility and infrastructure challenges.

Sentiment score

6.9

WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.

The downtime is higher compared to AWS.

Data scientist at Advarisk

The stability of the Helix Control-M solution is good.

For more quotes and insights, download the Control-M report

Cloud Engineer at IQVIA

I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.

Works at Awery Aviation Software

WorkFusion requires a strong background in Java to meet requirements effectively.

Associate II at Affirm

Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.

For more quotes and insights, download the WorkFusion report

RPA Developer at a financial services firm with 10,001+ employees

Room For Improvement

Control-M needs enhanced roles, better integration, flexible reporting, simplified licensing, seamless automation, and improved user interfaces.

WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.

They could provide more documentation and tutorials to make the initial setup easier to understand.

Assistant professor at J.P. College of Engineering

There should be an automation system for developers to set it up more easily and quickly.

Data scientist at Advarisk

The UI can be challenging for new users due to its learning curve.

For more quotes and insights, download the Control-M report

IT Engineer at a computer software company with 1,001-5,000 employees

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.

Associate II at Affirm

WorkFusion requires a high level of Java knowledge for programming, making it quite technical.

For more quotes and insights, download the WorkFusion report

RPA Developer at a financial services firm with 10,001+ employees

Setup Cost

Control-M offers fair enterprise pricing but can be expensive, depending on jobs, infrastructure, and licensing model.

WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.

Pricing is generally affordable, though some features cost a bit more.

IT Engineer at a computer software company with 1,001-5,000 employees

The pricing is moderate, not too low or too high compared to other solutions.

Cloud Engineer at IQVIA

It is a little bit expensive.

For more quotes and insights, download the Control-M report

Assistant professor at J.P. College of Engineering

I am not familiar with the exact pricing, however, it is considered pricey.

Works at Awery Aviation Software

Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.

RPA Developer at a financial services firm with 10,001+ employees

It is worth the money as a tool.

For more quotes and insights, download the WorkFusion report

Associate II at Affirm

Valuable Features

Control-M excels in cross-platform workflow scheduling, user-friendly interface, automation, real-time monitoring, and proactive SLA management.

WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.

Automation is more advanced, deployment is fast, and version control has been simplified.

Data scientist at Advarisk

The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.

Cloud Engineer at IQVIA

Control-M provides workflow orchestration, including scheduling, deploying, managing, and monitoring workflows.

For more quotes and insights, download the Control-M report

IT Engineer at a computer software company with 1,001-5,000 employees

They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.

Works at Awery Aviation Software

It also supports reusable code components through Java, making it efficient for developers.

Associate II at Affirm

The platform now includes auto machine learning and AI capabilities.

For more quotes and insights, download the WorkFusion report

RPA Developer at a financial services firm with 10,001+ employees

Categories and Ranking

Control-M

Ranking in Process Automation

3rd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

120

Ranking in other categories

Managed File Transfer (MFT) (4th), Workload Automation (1st)

WorkFusion

Ranking in Process Automation

14th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (8th), Intelligent Document Processing (IDP) (8th)

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of Control-M is 4.5%, up from 3.9% compared to the previous year. The mindshare of WorkFusion is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Pedro Fuentes

System Engineer at Community Loans of America, Inc.

Cost-effective, excellent support, and centralized access and control

They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.

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Shamus Cardon

IT Engineer III at a healthcare company with 10,001+ employees

It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.

We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Financial Services Firm

29%

Computer Software Company

14%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?

Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...

What do you like most about Control-M?

First of all, the shift from manual to automation has been valuable. We have a tool that can automate.

What is your experience regarding pricing and costs for Control-M?

It is a little bit expensive.

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others. However, I don't deal directly with purchasing.

What needs improvement with WorkFusion?

WorkFusion requires a high level of Java knowledge for programming, making it quite technical. Although they are moving towards a low-code, no-code platform, more effort is needed to cover the full...

AutoSys Workload Automation vs Control-M

Comparisons

Compared 16% of the time

Automic Automation vs Control-M

Compared 9% of the time

IBM Workload Automation vs Control-M

Compared 8% of the time

Redwood RunMyJobs vs Control-M

Compared 6% of the time

Stonebranch vs Control-M

Compared 5% of the time

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UiPath vs WorkFusion

Compared 40% of the time

Microsoft Power Automate vs WorkFusion

Compared 14% of the time

Automation Anywhere vs WorkFusion

Compared 11% of the time

ELMA 365 vs WorkFusion

Compared 8% of the time

IBM BPM vs WorkFusion

Compared 5% of the time

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Product Reports

Download Control-M product report

Control-M

April 2025

Download WorkFusion product report

March 2025

Also Known As

Control M

No data available

Overview

Control-M is used for enterprise workload automation, orchestrating finance, retail, healthcare, and supply chain processes. It handles batch job scheduling, managed file transfers, cloud integrations, and compliance auditing across on-premises, cloud, and hybrid environments.

Organizations leverage Control-M to efficiently monitor and manage business-critical processes like payroll, HR, SAP, Informatica, and database tasks. It enhances visibility, security, and error resolution. Automating and optimizing workflows in data centers, AWS, Azure, and Google Cloud Platform, Control-M supports diverse technological environments. The platform's robust capabilities make it suitable for effective centralized management of applications and data pipelines, ensuring enhanced collaboration and scalability.

What are Control-M's most important features?

Integration capabilities: Seamlessly integrates with various systems
Automation API: Facilitates automation through APIs
Managed File Transfer: Simplifies secure file transfers
GUI console: Intuitive graphical user interface
Role-based administration: Provides access control
Single-pane view: Centralized monitoring dashboard
Scheduling options: Flexible job scheduling
Workflow orchestration: Coordinates complex workflows
Reporting: Generates insightful reports
Monitoring: Tracks and manages tasks
Forecasting: Predicts future workloads
Self-service portal: Empowers users with self-service tools
Plugins: Extends functionality through additional plugins

What are the benefits or ROI of using Control-M?

Enhanced visibility: Centralized view of all processes
Ease of use: User-friendly interface
Error reduction: Minimizes manual errors
Improved collaboration: Facilitates teamwork
Scalability: Supports growth and scale
Support: Comprehensive customer support

Control-M is implemented in industries like finance to handle payroll and HR tasks, in retail for inventory management and supply chain processes, and in healthcare for compliance auditing and patient data processing. Organizations benefit from streamlined workflows and automated processes across on-premises, cloud, and hybrid environments, ensuring efficient and secure operations.

BMC

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street