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Cortex XDR by Palo Alto Networks vs CylanceOPTICS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
90
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
CylanceOPTICS
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
Endpoint Detection and Response (EDR) (28th)
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."
"The one feature of Palo Alto Networks Traps that our organization finds most valuable is the App ID service."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"The solution allows control over the user and his machine through Cortex XDR security policies."
"The behavior-based detection feature is valuable."
"The solution has a high level of trust in the industry."
"It's pretty unintrusive"
"CylanceOPTICS is easy to use."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"CylanceOPTICS is pretty stable."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
 

Cons

"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"Too many false positives are reported."
"It takes more time to investigate or dig up and understand what's going on."
"The detection component is something that they have to work on."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The product's technical support is slow."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"One minor issue that somebody mentioned was that they didn't like their management console."
 

Pricing and Cost Advice

"The cost depends on your chosen license type, like Pro or other licenses."
"Very costly product."
"It's about $55 per license on a yearly basis."
"Cortex XDR's pricing is ok."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"It has reasonable pricing for the use cases it provides to the company."
"Our customers have expressed that the price is high."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"I would rate the pricing a three out of five."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
7%
Manufacturing Company
7%
Manufacturing Company
21%
Computer Software Company
18%
Government
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Cerdant, Washoe County School District
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. CylanceOPTICS and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.