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Cradlepoint NetCloud vs Prisma SD-WAN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Fortinet FortiGate offers cost-effective security and operational benefits with quick ROI, enhanced features, and ease of management.
Sentiment score
7.0
Cradlepoint NetCloud improved uptime, reduced costs, enhanced security, and boosted productivity through better remote management and scalability.
Sentiment score
8.5
Prisma SD-WAN reduces costs by 50%, enhances network stability, and simplifies management, providing ROI within two years.
Clients are now comfortable and not wasting productive hours on IT support.
We have experienced a positive return on investment by utilizing Fortinet's products.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
 

Customer Service

Sentiment score
7.0
Fortinet's customer service and support receive mixed reviews, with praise for expertise and criticism for responsiveness and regional variance.
Sentiment score
7.6
Cradlepoint NetCloud support is effective and highly rated, with swift issue resolution despite occasional response delays.
Sentiment score
7.1
Prisma SD-WAN support is knowledgeable but faces delays and slower resolution post-acquisition, despite a helpful portal.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
I have worked very closely with Cradlepoint for several years and would rate their customer service as being among the best.
Since we are at a premium level, customer service is rated at eight or 8.9 out of ten.
The support service is responsive.
I rate the technical support from Palo Alto as nine out of ten.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is praised for scalability and integration, but some users face hardware limitations and configuration challenges.
Sentiment score
7.5
Cradlepoint NetCloud effectively replaces routers and firewalls, supporting scalable network and security management for large enterprises via the cloud.
Sentiment score
7.8
Prisma SD-WAN offers seamless scalability for varied environments, managing vast traffic loads and supporting thousands of users effortlessly.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
There are many options available, and we can choose the size of the box based on our requirements.
Cradlepoint products support scalability very well in medium to large enterprise environments.
Everything is managed by the service provider, Palo Alto Networks, allowing me to manage my infrastructure without overheads or extra costs to adapt the management infrastructure to the actual needs of the field.
I rate it a ten out of ten since we can easily scale by just paying for additional licenses as needed.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is stable and reliable, with rare issues mostly resolved through updates and improved firmware.
Sentiment score
8.3
Cradlepoint NetCloud is praised for stable performance, robustness in traffic handling, minimal downtime, and seamless, dependable connectivity.
Sentiment score
8.3
Prisma SD-WAN has improved stability, now offering reliable performance with minimal issues, easy management, and effective downtime handling.
There are no bugs or glitches, and it doesn't crash or freeze.
Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze.
It is less stable than Palo Alto Networks and Check Point firewalls because there are lots of bugs in the latest firmware.
Stability is high, I rate it 9.8 out of ten.
Prisma SD-WAN is an absolutely stable solution.
 

Room For Improvement

Fortinet FortiGate faces challenges in integration, user-friendliness, support, and pricing, impacting functionality and customer satisfaction.
Cradlepoint NetCloud needs better usability, SD-WAN enhancements, and affordable options for medium enterprises seeking cloud performance improvements.
Prisma SD-WAN struggles with integration, support, pricing, and features, requiring improved automation, management, and compatibility with other tools.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The company realizes that there's a need for affordable connectivity products, especially for lower-end medium enterprises or larger small enterprises.
If there were an option to extend management to other firewalls, users could perform staggered migrations.
It would be beneficial if the solution integrated the SD-WAN features of Prisma SD-WAN with the security features of Palo Alto's next-generation firewalls.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with high setup costs but lower annual fees, making it ideal for larger enterprises.
Enterprise users find Cradlepoint NetCloud pricing competitive, considering it a worthwhile investment for its efficiency and functionality.
Prisma SD-WAN is a premium, costlier service providing advanced network security, ideal for medium to large businesses.
Secure SD-WAN is free of charge.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Cradlepoint's pricing is viewed as market competitive, offering good value for the money invested.
The solution is not cost-effective for smaller environments and is more suitable for medium to large companies.
The price for Prisma is a bit high.
The product could be a bit cheaper for the services it provides.
 

Valuable Features

Fortinet FortiGate offers robust security features, efficient management, and cost-effectiveness, ensuring strong protection and ease of use.
Cradlepoint NetCloud optimizes wireless WAN with 5G readiness, enhancing VPN, automated failover, and network monitoring for primary connectivity.
Prisma SD-WAN enhances network efficiency and security with seamless VPNs, analytics, and integration with Palo Alto for large-scale operations.
It's easy to monitor the end-to-end network through the firewall.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
Cradlepoint supports the option for wireless to be a primary means of connectivity, rather than just a backup.
By reducing the need for expensive internet connections, Prisma SD-WAN allows customers to achieve cost savings.
Prisma is a mature platform in terms of security.
The most valuable feature is the single pane of glass, especially since we have Palo Alto firewalls.
 

Categories and Ranking

Fortinet FortiGate
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Ranking in Software Defined WAN (SD-WAN) Solutions
1st
Ranking in WAN Edge
1st
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
327
Ranking in other categories
Firewalls (2nd)
Cradlepoint NetCloud
Ranking in Software Defined WAN (SD-WAN) Solutions
15th
Ranking in WAN Edge
16th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Software Defined Networking (SDN) (6th)
Prisma SD-WAN
Ranking in Software Defined WAN (SD-WAN) Solutions
5th
Ranking in WAN Edge
5th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
Secure Access Service Edge (SASE) (8th)
 

Mindshare comparison

As of April 2025, in the Software Defined WAN (SD-WAN) Solutions category, the mindshare of Fortinet FortiGate is 21.1%, up from 21.0% compared to the previous year. The mindshare of Cradlepoint NetCloud is 3.0%, up from 2.5% compared to the previous year. The mindshare of Prisma SD-WAN is 6.0%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Defined WAN (SD-WAN) Solutions
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
Robert-Gardner - PeerSpot reviewer
An easy to setup solution, but it is missing useful configuration options
I use this solution to manage Cradlepoint wireless routers It lets us know whether it is online or not, and lets us do a speed test to see how quick the speed is. These are valuable features. They should change some of the configuration settings to enable it to act more as an SD-WAN box to view…
Engineerinfosec67 - PeerSpot reviewer
Centralized management streamlines global network traffic control
Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access. Although there has been improvement, further steps can be taken. Additionally, it would be beneficial if the solution integrated the SD-WAN features of Prisma SD-WAN with the security features of Palo Alto's next-generation firewalls, as they currently do not align.
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Top Industries

By visitors reading reviews
Educational Organization
21%
Computer Software Company
14%
Comms Service Provider
7%
Manufacturing Company
6%
Government
11%
Computer Software Company
8%
Retailer
7%
Manufacturing Company
7%
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Cradlepoint NetCloud?
It is easy to set up and requires a single administrator to maintain it.
What is your experience regarding pricing and costs for Cradlepoint NetCloud?
Cradlepoint's pricing is viewed as market competitive, offering good value for the money invested. While some custome...
What needs improvement with Cradlepoint NetCloud?
There are areas for improvement, particularly at the lower end of the medium enterprise market. Cradlepoint's portfol...
What do you like most about Prisma SD-WAN?
The product's initial setup phase is straightforward.
What is your experience regarding pricing and costs for Prisma SD-WAN?
The product could be a bit cheaper for the services it provides.
What needs improvement with Prisma SD-WAN?
I think the product could be a bit cheaper, but otherwise, I am satisfied with it.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
CloudGenix
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
City of San Antonio, Statue Cruises, Tour Dubai, St. David's Foundation, JBT, DSC Dredge
Open Networking User Group, Columbia Sportswear Company, Coca Cola
Find out what your peers are saying about Cradlepoint NetCloud vs. Prisma SD-WAN and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.