Prisma SD-WAN and Cradlepoint NetCloud are competitors in the software-defined networking category. Prisma SD-WAN is noted for its performance and reliability, while Cradlepoint NetCloud is preferred for its extensive features.
Features: Prisma SD-WAN offers high availability, strong security features, and simplified management. Cradlepoint NetCloud includes comprehensive edge solutions, advanced analytics, and LTE support.
Room for Improvement: Prisma SD-WAN needs enhanced integration capabilities and more efficient configuration processes. Cradlepoint NetCloud requires intuitive monitoring tools and better firmware updates.
Ease of Deployment and Customer Service: Prisma SD-WAN has straightforward deployment and responsive customer support. Cradlepoint NetCloud has flexible deployment options, but customer support timeliness can be an issue.
Pricing and ROI: Prisma SD-WAN is cost-effective with satisfactory ROI. Cradlepoint NetCloud's pricing is higher but justified by its features and overall ROI.
Prisma SD-WAN helps reduce network costs.
I have worked very closely with Cradlepoint for several years and would rate their customer service as being among the best.
They respond promptly and are good at finding issues.
I would rate the support at minimum eight plus.
Overall, I would rate their customer service or support around a four out of ten.
Cradlepoint products support scalability very well in medium to large enterprise environments.
Everything is managed by the service provider, Palo Alto Networks, allowing me to manage my infrastructure without overheads or extra costs to adapt the management infrastructure to the actual needs of the field.
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
I rate it a ten out of ten since we can easily scale by just paying for additional licenses as needed.
Prisma SD-WAN is an absolutely stable solution.
Stability is high, I rate it 9.8 out of ten.
Our engineers make the system appear stable through effective management.
The company realizes that there's a need for affordable connectivity products, especially for lower-end medium enterprises or larger small enterprises.
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
Regarding technical support, we do have good assistance.
We initially had challenges with AIOps, which was overwhelming, and could benefit from simplification or improved training.
Cradlepoint's pricing is viewed as market competitive, offering good value for the money invested.
The solution is not cost-effective for smaller environments and is more suitable for medium to large companies.
Regarding whether Prisma SD-WAN is an expensive solution, I would say the price is competitively high.
The price for Prisma is a bit high.
Cradlepoint supports the option for wireless to be a primary means of connectivity, rather than just a backup.
By reducing the need for expensive internet connections, Prisma SD-WAN allows customers to achieve cost savings.
Centralized management improves network visibility because if I want to configure multiple branches and firewalls, it could be quite complicated.
Prisma is a mature platform in terms of security.
| Product | Mindshare (%) |
|---|---|
| Prisma SD-WAN | 5.7% |
| Cradlepoint NetCloud | 2.7% |
| Other | 91.6% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 5 |
| Large Enterprise | 13 |
Cradlepoint’s NetCloud is an integrated platform that connects modern enterprises from the Edge to the cloud to ensure pervasive connectivity and greater availability. It combines advanced Enterprise Software-Defined Network (SDN) and Software-Defined Perimeter (SD-P) technologies that enable dynamic connectivity and network management of fixed branch locations, vehicles, and M2M/IoT deployments within one pane of glass platform.
Simplify management, enable app-defined SD-WAN policies and deliver a secure, cloud-delivered branch today with the Industry’s first next-generation SD-WAN.
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