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CrossBrowserTesting vs OpenText Functional Testing comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
26th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
OpenText Functional Testing
Ranking in Functional Testing Tools
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (5th), Test Automation Tools (5th)
 

Mindshare comparison

As of February 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.5%, up from 0.8% compared to the previous year. The mindshare of OpenText Functional Testing is 6.4%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
OpenText Functional Testing6.4%
CrossBrowserTesting1.5%
Other92.1%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Video recording of the script running in a cloud server."
"It has increased the speed of our regression testing."
"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"The ability to choose from many devices is the best feature."
"OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier."
"I find UFT One to be very good for thick clients, which are non-browser applications."
"The best feature of UFT by far is its compatibility with a large variety of products, tools and technologies. It is currently a challenge to find a single tool on the market besides UFT that will successfully automate tests for so many projects and environments."
"The initial setup is relatively easy."
"OpenText Functional Testing has an impressive ability to connect to mobile devices and its ability to test so many different types of software, whether it be mainframe, APIs, mobile, web, or desktop."
"The OpenText solution is the best of breed and the best solution on the market for large customers."
"This product is easy to use, understand, and maintain."
"The most valuable feature is that it is fast during test execution, unlike LoadRunner."
 

Cons

"There should be more detailed training on CrossBrowserTesting."
"Sometimes the testing is slow."
"Elements of 'real' mobile/tablet testing could be sped up."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"They need to reduce the licensing cost. There's pushback from customers because of the cost."
"UFT still requires some coding."
"One thing that confused me, and now just mildly irritates me, is that we migrated from QuickTest Pro to HP UFT, Unified Functional Test. After we did the migration, it turned out that we didn't really have Unified Functional Test at all."
"The solution does not have proper scripting."
"Perhaps more coverage as far as different languages go. I'm talking more about object identification."
"The product wasn't easy for developers to learn and pick up in the area revolving around scripting for automation, and there was a lot of resistance from developers, causing my company to rely on specialist resources."
"We have had some issues with stability, where it crashes sometimes."
"You have to deal with issues such as the firewall and how can the tool talk with the application, i.e., if the application is on a company network and so on. That, of course, is important to figure out."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"CrossBrowserTesting offered the best value for its price."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"SmartBear offers bundles of products that work together."
"It's an expensive solution."
"HPE recently extended the demo license period from 30 days to 60 days which was a very wise and popular decision to give potential customers more time to install it and try it for free. Even if your company has a salesperson come in and demo UFT, I would highly encourage at least one of your developers or automation engineers to download and install it to explore for themselves the functionality and features included during the demo trial period."
"The pricing of the product is an issue."
"Its price is reasonable compared to other vendors."
"The licensing and pricing model is confusing."
"It took about five years to break even. UFT is costly."
"The way the pricing model works is that you pay a whole boatload year one. Then, every year after, it is around half or less. Because instead of paying for the new product, you are just paying for the support and maintenance of it. That is probably one of the biggest things that I hear from most people, even at conferences, "Yeah, I would love to use UFT One, but we don't have a budget for it.""
"The pricing fee is good. If someone makes use of the solution once a day for a half hour then the fee will be more expensive. For continuous use and application of the solution to different use cases, the fee is average."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Educational Organization
9%
Performing Arts
9%
Manufacturing Company
21%
Financial Services Firm
14%
Computer Software Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise71
 

Questions from the Community

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How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
 

Also Known As

No data available
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about CrossBrowserTesting vs. OpenText Functional Testing and other solutions. Updated: January 2026.
881,515 professionals have used our research since 2012.