CrossBrowserTesting vs Eggplant Test comparison

The compared SmartBear and Keysight Technologies solutions aren't in the same category. SmartBear is ranked #28 in FT , and holds a 0.7% mindshare in the category. Keysight Technologies is ranked #12 in TAt , with an average rating of 7.7, and holds a 3.6% mindshare. Additionally, 100% of SmartBear users are willing to recommend the solution, compared to 85% of Keysight Technologies users who would recommend it.

CrossBrowserTesting

Read 19 CrossBrowserTesting reviews

589 Views
449 Comparison Views

100% willing to recommend

Eggplant Test

Read 18 Eggplant Test reviews

2,718 Views
1,530 Comparison Views

85% willing to recommend

CrossBrowserTesting

Eggplant Test

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CrossBrowserTesting and Eggplant Test based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrossBrowserTesting vs. Eggplant Test Report (Updated: March 2025).

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

March 2025

Download the complete report

Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrossBrowserTesting

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Functional Testing Tools (28th)

Eggplant Test

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Test Management Tools (9th), Digital Experience Monitoring (DEM) (12th), Test Automation Tools (12th)

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. CrossBrowserTesting is designed for Functional Testing Tools and holds a mindshare of 0.7%, down 1.1% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 3.6% mindshare, up 3.1% since last year.

Functional Testing Tools

Test Automation Tools

Featured Reviews

Michael Hutchison

Web Specialist at Mayo Clinic

Static screenshots are the feature most often used, because they are a simple method of detecting problems

The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default. Every time, I have to select the full screen, then restart its captures, which seems a waste of time and energy. This is, admittedly, a minor complaint.

Read full review

Tayyaba Noreen

Student at SHEFFIELD HALLAM UNIVERSITY

Empowers effective test automation with comprehensive platform coverage and scalability

There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."

"With screenshots, I can quickly verify a page looks universally good in minutes."

"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."

"Selenium Grid allows testing multiple platforms to insure functionality for most users."

"The ability to replay sessions is valuable for tracking down issues."

"This solution helps lower the overhead cost associated with buying multiple devices."

"I must acknowledge that the customer support has been A++ when I have run into problems."

"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."

More CrossBrowserTesting pros

"The most valuable features would be the image recognition and the OCR."

"It provides very strong cross-platform support."

"We did see a massive return on investment from using Eggplant."

"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."

"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."

"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."

"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."

"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."

More Eggplant Test pros

Cons

"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."

"The "Getting Started" documentation for Selenium testing could be improved."

"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."

"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."

"Sometimes the testing is slow."

"We had some issues with the onboarding process and the cloud conductivity could improve."

"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."

"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."

More CrossBrowserTesting cons

"The solution would crash from time to time."

"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."

"Eggplant Digital Automation Intelligence could improve by lowering the price."

"There was no free trial in it."

"It has low productivity."

"Eggplant Test should emphasize on improving its offering in non-Windows environments."

"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."

"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."

More Eggplant Test cons

Pricing and Cost Advice

"CrossBrowserTesting offered the best value for its price."

"SmartBear offers bundles of products that work together."

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."

"It is worth the pricing as the product is supported on multiple platforms and browsers."

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."

"Eggplant Test is a very expensive solution."

"It probably has a yearly license."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

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Top Industries

By visitors reading reviews

Computer Software Company

23%

Financial Services Firm

20%

Government

12%

Real Estate/Law Firm

Financial Services Firm

14%

Manufacturing Company

13%

Healthcare Company

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What do you like most about Eggplant Manager?

The solution is a stable one.

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

Eggplant Test is a bit expensive compared to its competitors.

See all answers

Comparisons

BrowserStack vs CrossBrowserTesting

Compared 67% of the time

Tricentis Tosca vs CrossBrowserTesting

Compared 19% of the time

Sauce Labs vs CrossBrowserTesting

Compared 13% of the time

More CrossBrowserTesting Competitors

Tricentis Tosca vs Eggplant Test

Compared 21% of the time

Selenium HQ vs Eggplant Test

Compared 17% of the time

UiPath Test Cloud vs Eggplant Test

Compared 11% of the time

SmartBear TestComplete vs Eggplant Test

Compared 9% of the time

Qt Squish vs Eggplant Test

Compared 9% of the time

More Eggplant Test Competitors

Product Reports

Buyer's Guide

CrossBrowserTesting

April 2025

Download CrossBrowserTesting product report

Buyer's Guide

Eggplant Test

April 2025

Download Eggplant Test product report

Also Known As

No data available

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

Overview

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

SmartBear

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia

FUJIFILM Group, NEC Personal Computers

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

March 2025

Free Report: CrossBrowserTesting vs. Eggplant Test

Find out what your peers are saying about CrossBrowserTesting vs. Eggplant Test and other solutions. Updated: March 2025.

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846,617 professionals have used our research since 2012.

See our CrossBrowserTesting vs. Eggplant Test report.

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