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CTERA Enterprise File Services Platform vs Zerto comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Users quickly achieved ROI with IBM Turbonomic by optimizing resources, reducing costs, and improving performance and efficiency.
No sentiment score available
Sentiment score
7.3
Zerto enhances efficiency, reduces costs and downtime by automating disaster recovery and eliminating secondary hardware, providing substantial time savings.
The ability to store things in a back-end S3 bucket significantly reduces the cost.
 

Customer Service

Sentiment score
8.9
IBM Turbonomic's customer service is praised for prompt, knowledgeable support and efficient issue resolution, maintaining high overall satisfaction.
Sentiment score
8.3
Users praise CTERA support for accessibility and effectiveness, highlighting strong relationships and quick resolution of high-priority issues.
Sentiment score
7.7
Zerto's customer support is praised for responsiveness and expertise, though complex issues sometimes face slower response times post-HP acquisition.
High-priority issues are handled promptly.
They have been able to work with us even when we look at licensing and the amount of licenses that we have to purchase for all these devices.
I have not needed to contact technical support as frequently as before.
 

Scalability Issues

Sentiment score
6.9
IBM Turbonomic scales effectively, managing large environments and thousands of virtual machines with flexible licensing and strong support.
Sentiment score
8.3
CTERA scales efficiently for global users, but licensing and small device performance issues may impact expansion flexibility.
Sentiment score
7.6
Zerto efficiently manages scalable growth across diverse environments, supporting increased workloads with simple license additions and minimal intervention.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
CTERA is a very scalable product, allowing us to grow.
 

Stability Issues

Sentiment score
7.4
IBM Turbonomic is highly stable, with minor issues quickly resolved, maintaining strong performance and reliable recovery from disruptions.
Sentiment score
7.5
CTERA has improved in stability and reliability, resolving most bugs and sync issues, enhancing user satisfaction overall.
Sentiment score
8.0
Zerto is stable and reliable, with issues usually due to user errors, receiving high ratings for dependable performance.
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
 

Room For Improvement

IBM Turbonomic needs an updated user interface, enhanced reporting, better documentation, and improved integration with third-party tools.
CTERA platform needs improved monitoring, updates, collaboration, storage, unified management, and smoother onboarding with minimal disruptions.
Users desire improvements in Zerto's documentation, reporting, Hyper-V support, user interface, licensing, pricing, automation, and advanced features.
One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node.
Such information is essential for doing RCAs when we have issues like that.
Compared to where we started, they've made significant improvements in the last five years.
 

Setup Cost

IBM Turbonomic offers flexible, cost-effective pricing, with significant savings over additional VMware hosts; negotiate for tailored deals.
CTERA Enterprise File Services Platform offers cost-effective pricing and favorable ownership costs, appealing to budget-conscious enterprises.
Zerto's VM licensing offers scalable pricing, viewed as cost-efficient yet sometimes expensive, aligning with powerful disaster recovery features.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
I find the pricing reasonable.
 

Valuable Features

IBM Turbonomic enhances IT efficiency through automation, resource optimization, workload management, integration, and efficient cost-performance balance.
CTERA Platform provides scalable, flexible file services with hybrid cloud support, data protection, and seamless access for efficient operations.
Zerto provides seamless integration, rapid recovery, and real-time replication, excelling in disaster recovery and migration with near-zero RPOs.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
You can do all the right steps and follow the runbook that is provided by CTERA, but you still need CTERA to help you dig down deep when you find an issue because new ones happen all the time.
Replicating my settings helps me recover point objectives faster and retain policies.
 

Categories and Ranking

IBM Turbonomic
Sponsored
Ranking in Cloud Migration
5th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
205
Ranking in other categories
Cloud Management (4th), Virtualization Management Tools (4th), IT Financial Management (1st), IT Operations Analytics (4th), Cloud Analytics (1st), Cloud Cost Management (1st), AIOps (5th)
CTERA Enterprise File Servi...
Ranking in Cloud Migration
7th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
8
Ranking in other categories
File System Software (2nd), NAS (9th), Cloud Storage (10th), Cloud Backup (13th), Disaster Recovery (DR) Software (9th), Cloud Storage Gateways (2nd), Content Collaboration Platforms (12th)
Zerto
Ranking in Cloud Migration
4th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
279
Ranking in other categories
Backup and Recovery (2nd), Cloud Backup (3rd), Disaster Recovery (DR) Software (2nd)
 

Featured Reviews

SubashSubbiah - PeerSpot reviewer
It can tell us where performance is lagging on the hardware layer, but the reporting on the application layer is lacking
The automation area could be improved, and the generic reports are poor. We want more details in the analysis report from the application layer. The reports from the infrastructure layer are satisfactory, but Turbonomic won't provide much information if we dig down further than the application layer. I would like them to add some apps for physical device load resourcing and physical-to-virtual calculation. It gives excellent recommendations for the virtual layer but doesn't have the capabilities for physical-to-virtual analysis. Automated deployment is something else they could add. Some built-in automation features are helpful, but we aren't effectively using a few. We want a few more automated features, like autoscaling and automatic performance optimization testing would be useful.
Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
Derrick Brockel - PeerSpot reviewer
Good GUI, easy setup, and fast recovery
When we tested it, it had more functions than what we used it for, but it was a very good BCDR product. We liked the reliability and availability. Zerto enables you to do disaster recovery (DR) in the cloud, but we did not use that feature. We used Zerto to help protect VMs in our environment. It was strong in that aspect. I would rate it an eight out of ten there. Zerto's speed of recovery was comparable. There was no synchronous and asynchronous replication. If I had to give it a number, it would be a seven out of ten. It was the same as others. There was not much difference. It was easy to migrate data. There was some initial configuration in syncing, but it was easy. I would rate it an eight out of ten in terms of the ease of migration. Zerto’s ability to keep our users collaborating with one another during a data migration was good. I would rate it a seven out of ten in this aspect as well as in terms of its impact on RTOs. Zerto helps reduce downtime in any situation. We can bring up a database in minutes. It probably takes five minutes for the final sync. The cost of downtime depends on the database. It may be 50,000 if you have call center people sitting around. Normally, most of our small outages like that ranged in the tens of thousands. Zerto did save time in a data recovery situation. We did not have ransomware, but there were times we had database corruption where the users would corrupt the database, and the database would not start. It would do snapshotting. It was not necessarily ransomware, but it was testing upgrades or Oracle upgrades. The data recovery happened within five minutes, if not sooner. A normal restore would probably be four to eight hours if we had to restore from a tape and apply logs. Zerto helps to reduce an organization's DR testing. You can spin off an extra database pretty quickly and have users test against the third or fourth copy. It saves one to three days of testing depending on test cycles. You could do sequential testing. I would probably measure it more in days than hours. All of that time can be used by a DBA to do something else. Zerto reduces the number of staff involved in a data recovery situation. One person could probably orchestrate it now versus one to three people. It did not reduce the number of staff involved in overall backup and DR management because we are pretty thin. We would not have gotten rid of anybody.
report
Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
825,609 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
10%
Insurance Company
8%
Computer Software Company
68%
Financial Services Firm
5%
Educational Organization
4%
University
4%
Computer Software Company
21%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?
It offers different scenarios. It provides more capabilities than many other tools available. Typically, its price is...
What needs improvement with Turbonomic?
The implementation could be enhanced.
What is your primary use case for Turbonomic?
We use IBM Turbonomic to automate our cloud operations, including monitoring, consolidating dashboards, and reporting...
What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit las...
What needs improvement with CTERA Enterprise File Services Platform?
They fixed all the requirements that we had in the beginning. The beginning was a little bit rough, but we tuned it n...
What is your primary use case for CTERA Enterprise File Services Platform?
We use the CTERA Enterprise File Services Platform as a file share.
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie ...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You...
What is your experience regarding pricing and costs for Zerto?
I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could ...
 

Also Known As

Turbonomic, VMTurbo Operations Manager
No data available
Zerto Virtual Replication
 

Learn More

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Interactive Demo

Demo not available
 

Overview

 

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. Zerto and other solutions. Updated: November 2024.
825,609 professionals have used our research since 2012.