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CyberArk Identity vs One Identity Active Roles comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
CyberArk Identity is a valuable long-term investment offering cost savings and enhanced security, despite mixed ROI experiences.
Sentiment score
7.0
One Identity Active Roles enhances efficiency, reduces manual tasks, improves satisfaction, and saves costs, offering quick ROI for organizations.
 

Customer Service

Sentiment score
6.1
CyberArk Identity's customer service receives mixed reviews, highlighting efficient resolution but concerns over knowledge, responsiveness, and improvement areas.
Sentiment score
9.0
One Identity Active Roles customer support is praised for responsiveness, expertise, and a proactive approach in addressing unique challenges.
They resolved the problem immediately after I reported it, on the same day, within one hour.
One Identity's support is great.
 

Scalability Issues

Sentiment score
7.6
CyberArk Identity is lauded for scalable licensing, infrastructure, and ease in managing users, despite minor high-scale complexities.
Sentiment score
7.5
One Identity Active Roles excels in scalability, effective Active Directory management, and offers flexibility, automation, and role management.
It is very beneficial for large and complex environments.
 

Stability Issues

Sentiment score
8.0
CyberArk Identity is highly stable, reliable, with minor issues, maintaining 99.9% uptime; enhancements like more regions are suggested.
Sentiment score
7.6
Users praise One Identity Active Roles for its stable performance and reliability, with minimal maintenance and occasional web lag.
In the time I have been here, I have not experienced a fall in the service of CyberArk.
 

Room For Improvement

CyberArk Identity faces challenges in usability, mobile management, cloud transition, and governance compared to competitors, requiring cost improvements.
One Identity Active Roles needs customization improvements, better Azure AD integration, modernization, SaaS options, and resolution of pricing and usability issues.
Something they could improve is the management of multifactor authentication.
A way to connect to various directories and integrate with cloud directories would be beneficial.
 

Setup Cost

CyberArk Identity offers extensive features and strong security, but its premium pricing may challenge smaller companies.
One Identity Active Roles provides robust features and ROI, justifying its higher licensing cost for enterprise buyers.
Regarding pricing, it can be quite a lot for small companies.
The pricing is high.
 

Valuable Features

CyberArk Identity offers seamless integration, robust security, adaptive interfaces, and scalability, emphasizing access control and cost-effectiveness.
One Identity Active Roles enhances Active Directory management with role-based access, flexible workflows, customization, and comprehensive security features.
There is a lot of security - especially when you have to onboard and allow access for new users for the corporate and new applications.
It is very intuitive and close to the native tools.
 

Categories and Ranking

CyberArk Identity
Ranking in Active Directory Management
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (13th), Authorization Software (4th), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Access Management (8th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)
One Identity Active Roles
Ranking in Active Directory Management
5th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
User Provisioning Software (5th)
 

Mindshare comparison

As of February 2025, in the Active Directory Management category, the mindshare of CyberArk Identity is 1.3%, up from 0.3% compared to the previous year. The mindshare of One Identity Active Roles is 5.7%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Neera Jain - PeerSpot reviewer
Requires minimal training and provides granular control
The granular control has been very helpful for us. We want to be able to control what level users have access to. It is possible to control access levels at the organizational unit or even the attribute level, making it helpful for us. Active Roles helped increase operational efficiency in our organization. We have delegated user provisioning to the help desk so they can create users or manage accounts. We have delegated group management to identified group owners who can manage their groups. Some of them just need read-only access to AD; they do not need to download the native tools. They can just do it via a browser. Active Roles has helped our organization reduce the number of erroneous privileged accounts. We have set the templates, and we have set the standards. It helps standardize all the naming conventions and how they are provisioned with the rules. That is definitely very helpful. We use the change history to see who might have modified what object. We have that tracking, but we use a tool from Quest called Change Auditor that can do the auditing to figure out who did what type of thing for auditing.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
11%
Insurance Company
7%
Computer Software Company
17%
Financial Services Firm
12%
Government
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
Regarding pricing, it can be quite a lot for small companies. For national companies, like a medium-sized company with 1,000 employees, it can be very good. It is also a very necessary solution. Ev...
What needs improvement with CyberArk Identity?
Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process. The translation isn't always g...
What is your experience regarding pricing and costs for One Identity Active Roles?
The pricing for Active Roles is expensive but not as expensive as other solutions like Okta.
What needs improvement with One Identity Active Roles?
Active Roles can fix many little problems that have never been resolved and have lingered for years, continuing to annoy people. For example, you can't search by object GUIDs. The manual says you c...
 

Also Known As

Idaptive
Quest Active Roles
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk Identity vs. One Identity Active Roles and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.