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CyberArk Privileged Access Manager vs Palo Alto Networks WildFire vs Sophos UTM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
CyberArk Privileged Access Manager offers improved security, compliance, and efficiency, reducing risks and manual efforts, enhancing investment value.
Sentiment score
7.5
Palo Alto Networks WildFire reduces costs and streamlines threat management with efficient detection and seamless firewall integration.
Sentiment score
6.9
Sophos UTM offers competitive pricing and extensive security coverage, leading to swift ROI and improved network management efficiency.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
During our quantitative analysis, we estimated potential savings of one to ten million dollars a year by using a PAM solution.
With other tools such as Okta where you have self-service for resetting your own passwords and things like that, the average savings is 12 minutes, which is six dollars for a password reset, and you can extrapolate that over your organization.
The service generates a low rate of false positives, reducing the overhead of managing false positive events.
 

Customer Service

Sentiment score
6.5
CyberArk support is praised for dedication and competence, but criticized for slow responses and lengthy issue escalation.
Sentiment score
7.3
Palo Alto Networks WildFire customer service is praised for expertise but varies in responsiveness, with challenges in smaller regions.
Sentiment score
6.9
Sophos UTM is praised for responsive, knowledgeable support, despite occasional complaints, earning high marks for customer service.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
There is a lack of SLA adherence, and third-party partners do not provide prompt responses.
The service response times are aligned with standards, responding within a few hours based on the problem's criticality.
The support is quite difficult to access promptly.
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
 

Scalability Issues

Sentiment score
7.7
CyberArk Privileged Access Manager efficiently scales for large users, adaptable for cloud/on-premises, though licensing can be challenging.
Sentiment score
8.2
Palo Alto Networks WildFire offers scalable, customizable, and flexible solutions efficiently accommodating growth, highly rated by larger enterprises.
Sentiment score
8.5
Sophos UTM scales well with proper sizing, enabling easy expansion in various environments from small setups to large networks.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
Wildfire is highly scalable.
Palo Alto Networks WildFire is scalable, and I give it a nine for scalability.
 

Stability Issues

Sentiment score
7.8
CyberArk Privileged Access Manager is stable, with minor issues often due to user errors, and benefits from strong ongoing support.
Sentiment score
8.4
Palo Alto Networks WildFire is highly stable, seamlessly integrates, and is reliable with minimal issues and exceptional cloud performance.
Sentiment score
8.3
Sophos UTM is stable and reliable, with minimal issues, though updates can occasionally cause temporary problems.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
 

Room For Improvement

CyberArk needs UI improvements, better integrations, customizable reporting, optimized performance, flexible licensing, and enhanced support.
Palo Alto Networks WildFire needs UI, pricing, deployment, integration, offline capabilities, support, and feature improvements for better user satisfaction.
Sophos UTM users seek improved scalability, performance, VPN capabilities, interface usability, cost transparency, support, and simplified management features.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
The dashboard should provide better visibility, especially in showing how many files are sent to Wildfire and their findings.
The support could be improved, as it takes a while to get assistance from the vendors.
I would love to see artificial intelligence capabilities integrated into Sophos UTM.
With artificial intelligence, there is room for improvement in all antivirus and security software.
 

Setup Cost

CyberArk offers comprehensive features and stability, with complex pricing; scaling gradually and strategic planning can manage high costs.
Palo Alto Networks WildFire, perceived as costly yet advanced, targets enterprises, offering a 30-day trial and complex pricing.
Sophos UTM offers competitive pricing with varied licensing options, though some users find it costly compared to alternatives.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
I would rate it an eight out of ten in terms of affordability.
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
The value between what I receive and what I pay is the best in the industry.
 

Valuable Features

CyberArk Privileged Access Manager enhances security and efficiency through automation, integration, and modular support, improving compliance and credential management.
Palo Alto Networks WildFire excels in real-time threat analysis, malware detection, easy integration, and improved network visibility with machine learning.
Sophos UTM provides scalable security with web protection, VPN, centralized management, and integration, suitable for all business sizes.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
Integrating Palo Alto Networks WildFire with various security protocols similar to a firewall has significantly improved the overall threat detection capabilities in our organization.
The most valuable feature of Wildfire is its sandboxing capability for examining suspicious files or locations.
The zero-day protection and firewall rules are some of the most effective features for threat management.
This integration of the antivirus and the firewall works together to enhance security.
 

Mindshare comparison

Privileged Access Management (PAM)
Advanced Threat Protection (ATP)
Unified Threat Management (UTM)
 

Featured Reviews

Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.
AjayKumar17 - PeerSpot reviewer
Enhanced cybersecurity with advanced sandboxing and effective in controlling DNS issues
Improvements are needed in the UI part. The dashboard should provide better visibility, especially in showing how many files are sent to Wildfire and their findings. This information should be integrated with the Dashboard so that system admins can see what is happening. Furthermore, technical support needs a lot of improvement, particularly in terms of responsiveness and adhering to service level agreements.
Samaila Yusuf - PeerSpot reviewer
Network protection strengthens through effective threat management features and secure access control
The zero-day protection and firewall rules are some of the most effective features for threat management. I can set the rules and features, and also use IPsec to connect all my on-premises servers and link them to Sophos UTM so that they are protected even when in the cloud. Additionally, I use it to control access into the building through a captive portal integrated across all the PCs we have, ensuring secure access only for authenticated users.
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Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
18%
Comms Service Provider
8%
Government
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
How does Cisco Firepower NGFW Firewall compare with Palo Alto Networks Wildfire?
The Cisco Firepower NGFW Firewall is a very powerful and very complex piece of anti-viral software. When one conside...
Which is better - Wildfire or FortiGate?
FortiGate has a lot going for it and I consider it to be the best, most user-friendly firewall out there. What I like...
How does Cisco ASA Firewall compare with Palo Alto's WildFire?
When looking to change our ASA Firewall, we looked into Palo Alto’s WildFire. It works especially in preventing advan...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Sophos UTM?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What is your experience regarding pricing and costs for Sophos UTM?
The value between what I receive and what I pay is the best in the industry.
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
Astaro
 

Overview

 

Sample Customers

Rockwell Automation
Novamedia, Nexon Asia Pacific, Lenovo, Samsonite, IOOF, Sinogrid, SanDisk Corporation
One Housing Group
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: April 2025.
848,989 professionals have used our research since 2012.