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Cybereason Endpoint Detection & Response vs ESET EDR/XDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
21
Ranking in other categories
Endpoint Protection Platform (EPP) (35th)
ESET EDR/XDR
Ranking in Endpoint Detection and Response (EDR)
62nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Authentication Systems (39th), Extended Detection and Response (XDR) (38th)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cybereason Endpoint Detection & Response is 1.0%, down from 1.3% compared to the previous year. The mindshare of ESET EDR/XDR is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Chad Kliewer - PeerSpot reviewer
We can make more informed decisions on whether an action is malicious
The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.
PB
Achieves robust data protection and reliable security with the help of advanced automation features
We promote customers to purchase our ESET EDR_XDR and Data Loss Prevention (DLP) solutions. In our office, with about one hundred and fifty people, we use ESET EDR_XDR personally to protect data from unauthorized threats and gain early awareness to protect against cyber attacks The cost and basic…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is efficient."
"The initial setup was straightforward."
"For me, the technical support is good."
"The initial setup was easy and straightforward."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"The dashboard is very good and you can consider it as an interactive UI."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"The solution is easy to use."
 

Cons

"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"The product's reporting isn't great."
"I feel it is a shame that I cannot create groups of groups with inheritance."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"There can be problems with the EDI."
"There is room for improvement in the product features related to device control, particularly USB management."
"They need to improve their technical support services."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The solution could improve how it scours each website."
 

Pricing and Cost Advice

"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"This product is somewhat expensive and should be cheaper."
"In terms of cost, this is a good choice for our needs."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"The pricing is manageable."
"I do not have experience with the licensing of the product."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"I rate the solution’s pricing a six or seven out of ten.."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
Comms Service Provider
22%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
What is your experience regarding pricing and costs for ESET EDR/XDR?
I rate the solution’s pricing a six or seven out of ten. Our customers have a yearly license with no additional costs.
What needs improvement with ESET EDR/XDR?
The solution could improve how it scours each website.
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
ESET Secure Authentication
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Mitsubishi Motors, Canon
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. ESET EDR/XDR and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.