Try our new research platform with insights from 80,000+ expert users

Cybereason Next-Generation Antivirus vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Next-Generation ...
Ranking in Anti-Malware Tools
19th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Ranking in Anti-Malware Tools
17th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Email Security (15th), Office 365 Protection (3rd)
 

Mindshare comparison

As of April 2025, in the Anti-Malware Tools category, the mindshare of Cybereason Next-Generation Antivirus is 0.3%, down from 0.7% compared to the previous year. The mindshare of TitanHQ SpamTitan is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Peter Nowak - PeerSpot reviewer
Cross-platform capability enhances security integration
The single agent, combined with the EDR system, delivers additional information and data for the EDR. Regarding the use cases, or maybe it fits better into another question about the motivation of the customers, I can see two approaches. The first approach is where the customer has an existing EDR system running, and their contract comes to an end. They are looking to either prolong it, renew it, continue with the current system, or look for something cheaper or better. When they reevaluate the contract, it's a sales approach to suggest that for a similar amount of money, not very much more, they can get something much better. It's not only a plain EDR or plain antivirus system - it's antivirus plus EDR. The difference in price is not much. Especially for the antivirus, the cross-platform capability is significant, as it's for Windows and Linux workstations and servers. Having one system for all platforms is essential. This has helped in two ways. The majority of customers want one thing for all, however, some customers definitely want two systems, servers separated from workstations. I have a big data center for banks, and they separate Windows Servers from Linux Servers. It is important for them to have two different systems. By providing this multi-operating system capability, I have engaged with customers via the Linux servers because the Windows servers are handled differently, so they were looking for a second different system, which opened the door for us.
George Kajaia - PeerSpot reviewer
Work hours are not lost searching through spam emails to determine which emails are legitimate
In history on the reporting graph, when you are trying to search for sender by address, it won't search by domain. I could send an email from SendGrid with my domain, but with SpamTitan, if you search by that domain then it wouldn't search it. It only searches from the field, not in the envelope field. Unfortunately, mass mailing companies, like SendGrid, send email with the form address and that completely differs from the domain envelope form address. There is no way to search for the envelope form. So, I gave them an idea to improve this filtering. For example, if I have to search an email sent by SendGrid, then I am forced to search by the recipient, then find the emails marked as spam. This is quite a huge hassle. They told me that they are aware of this and will try to add it, but they haven't added it yet. I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this. From 2020 to 2021, there was a huge switch in the types of spam coming in. SpamTitan's anti-spam should be enabled to catch this spam. The spam catching rate went down over the last three to four years. I think this is because spammers are evolving and using different methods to send spam emails. The phishing rate of SpamTitan is not great, even Exchange Online Protection catches phishing better than SpamTitan. The most worrying are the phishing emails. I would like SpamTitan to upgrade and improve the phishing catch rate. The sandbox of the Bitdefender engine is not working correctly. They sent me an email that they pulled it because it was not working as it was intended to work. So, they are working on this as well, and maybe the sandbox will be fixed. The sandbox is for viruses. If something goes through then it is sent to the sandbox for analysis. However, I am not using the sandbox right now. I am just quarantining this type of attachment right away.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's detection range works fine. Its most valuable features are its ease of employment and lightweightness. It's not heavy on resources. We focus on malware and ransomware detection."
"Especially for the antivirus, the cross-platform capability is significant, as it's for Windows and Linux workstations and servers."
"The solution's most valuable feature is its AI detection algorithm part, which helps and is Cybereason's way of detecting the unknown, not just the signature-based threats."
"I would rate the overall product as an eight out of ten."
"SpamTitan has made it easier to manage spam. When other solutions I've used quarantined something, an admin had to manually find and release it. With SpamTitan, the end-user can monitor it themselves and release their own quarantined items. It's faster and less work."
"The solution keeps a copy of inbound and outbound messages for a period, which is a handy feature. It makes it easier to determine precisely what is happening with an email, where it came from, why it isn't routing correctly, why it is or isn't being flagged etc. If an end user forwards us a problematic email, the header information can be lost, making it harder to figure out what's happening."
"I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails."
"We have a lot less spam going through. Because of this, work hours are not lost searching through all the spam emails to determine which ones are legitimate. This saves our bank clients' time since they are not forced to search their inbox for legitimate emails between spams. Not a lot of spam is going through. I think time is essential and we are gaining a lot of it with this solution since a lot of emails are automatically filtered out."
"SpamTitan has absolutely helped to improve our spam catch rate, as well as our false positive rate."
"It is way more than just spam filtering. The reason I bought it was not just to control our spam, but to stop the evil guys from sending us phishing or all sorts of harmful emails. I can see the daily or weekly reports of how many of those types of things that it stops for me."
"It is very simple to use. For our client, we set it up as a cluster. That is one of the benefits. You can eliminate single points of failure. We use it in a cluster in the environment where there are two gateways. Thus, if one fails, the other one keeps taking over without any disruption."
"The most valuable feature is the Link Lock, which prevents our users from clicking on links that haven't been verified."
 

Cons

"I have been told several times that the stability of the sensor, not the back end, is an issue."
"I have been told several times that the stability of the sensor, not the back end, is an issue."
"Cybereason Next-Generation Antivirus is not available in the local language, which can be inconvenient."
"Integrating other tools is sometimes an issue when using Cybereason Next-Generation Antivirus."
"It would be nice if the reporting feature could be updated. Also, the feel of the web interface is a little dated."
"SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things."
"The report comes out every morning. If a valid email gets blocked, I won't know about it until the next morning unless I log into the system to check, but it's quite a bit of work. Some users have requested that they get the report more often than once a day. If someone booked an airline flight or something that's time-sensitive and it gets blocked, they wouldn't find out until the next day. By then, it's probably too late. They would like notifications more often than once daily."
"The big issue that I've had is that the length of time that an email is kept in quarantine is only seven days and, in some cases, it is not even seven days... if I had a 20-day or 30-day repository, if someone came to me and said, "Hey, I can't get this back," I could end up getting it to them from the archive."
"Specifying your own filtering rules can be somewhat tricky. You can leave it alone or add your own filter rules using regular expressions. It would be nice to get a little more help configuring the regular expressions. That is quite complicated, and it's something I struggled with."
"When in the control panel, the context menu that appears when you right-click on an email should present options for adding the sender to the whitelist or blocking them."
"Its GUI can definitely be improved. As the administrator of the product, the GUI isn't very logically built. If you need something, you don't have one menu where you can say, "Well, this relates to our customers," and manage everything for your customers in that interface. The naming and placement of some of the menus need improvement. For example, if I'm looking for a log to take a look at what has passed through the filter of a specific customer, I get these ZIP-packed files that I can't use for anything. I have to look under history instead. The naming of some of the features is off by a lot."
"There needs to be improvement in response time due to the requirement of going through the ticketing system, which can cause delays."
 

Pricing and Cost Advice

"I rate the solution's pricing a four out of ten. Its pricing is justified."
"I rate the solution's pricing a seven on a scale of one to ten, where one is cheap, and ten is expensive."
"The pricing and licensing have been very fair. I can't complain."
"The pricing was a little bit below the average of what we were looking at."
"When it comes to the scalability of it, it really doesn't matter much because of the way that it is priced. You can put it on somebody who is small or big."
"I pay $650 per year for 50 licenses."
"Its pricing is good. It's probably one of the most competitive anti-spam and anti-malware appliances out there for email. I was doing some looking around for pricing before I came to SpamTitan, and for the feature set, the price is very reasonable and competitive."
"The pricing was much more competitive than other solutions, so I was like, "Okay, let's give it a try.""
"The price point is still of a reasonable nature. It is reasonable for the services that they offer. They are very reasonable, and that is one of the factors why we decided on SpamTitan a long time ago."
"One user is the same price as 50 users and there isn't a discount until you get to about 500 users. From a small business point of view—we're 30 people—there should be a price break before you have 500 people. Small businesses don't have a lot of money."
report
Use our free recommendation engine to learn which Anti-Malware Tools solutions are best for your needs.
847,625 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
8%
Comms Service Provider
8%
Performing Arts
6%
Computer Software Company
20%
Manufacturing Company
14%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cybereason Next-Generation Antivirus?
The solution's most valuable feature is its AI detection algorithm part, which helps and is Cybereason's way of detecting the unknown, not just the signature-based threats.
What is your experience regarding pricing and costs for Cybereason Next-Generation Antivirus?
I rate the solution's pricing a four out of ten. Its pricing is justified.
What needs improvement with Cybereason Next-Generation Antivirus?
I have been told several times that the stability of the sensor, not the back end, is an issue. After certain updates, it consumes too much processor time without utilizing the processor capacity e...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
Pricing is affordable. We renewed for three years, and the cost is reasonable.
What needs improvement with TitanHQ SpamTitan?
The GUI is problematic. It's a mess and absolute rubbish now. We also face issues with the settings that are not yet developed. I wish for a return to the older GUI which was easier to use.
 

Also Known As

Cybereason NGAV
No data available
 

Overview

 

Sample Customers

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Cybereason Next-Generation Antivirus vs. TitanHQ SpamTitan and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.