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CylanceOPTICS vs Digital Guardian comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Digital Guardian
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Data Loss Prevention (DLP) (11th), Endpoint Encryption (9th), Mobile Data Protection (7th), Advanced Threat Protection (ATP) (23rd)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of Digital Guardian is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Sandeep Jopat - PeerSpot reviewer
Highly customizable, helpful support, and multiple modules available
Digital Guardian is generally considered stable, with its robust data loss prevention capabilities being highly valued by organizations. However, as with any complex software solution, there may be occasional challenges in terms of compatibility with certain operating systems or applications. In such cases, it may be necessary to modify settings or entries within Digital Guardian to ensure optimal performance. Overall, Digital Guardian is a stable solution that can be highly customized to meet the specific needs and requirements of organizations. As with any software solution, regular maintenance and support from a team of experts is necessary to ensure optimal performance and stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It automatically blocks the threats, helping us investigate if they harm the environment."
"You can use the solution to query certain things."
"CylanceOPTICS is easy to use."
"CylanceOPTICS is pretty stable."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The solution has a high level of trust in the industry."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The feature we call desktop recording is the most valuable aspect of the solution. Not only can we collect data from the user's usage, but we also capture his screenshots when he is trying to steal the data."
"It can scale from 100 to 10,000. There's no problem with the scalability."
"The most valuable feature of Digital Guardian is its reputation. They have scored high on the Gartner Magic Quadrant."
"There is a built-in endpoint detection response that helps save money."
"In Digital Guardian, they have the cloud correlation servers that give you visibility work like EBR and the correlation server works very well for security analysis."
"It has been scalable."
"It has the added advantage of offering forensic analysis."
"Some of the features that are highly appreciated are its robust data loss prevention capabilities, flexible deployment options, and the ability to monitor data transfer across multiple vectors."
 

Cons

"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The product's initial setup process could be easy."
"It takes more time to investigate or dig up and understand what's going on."
"The reporting is very weak and not very good at all."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"One minor issue that somebody mentioned was that they didn't like their management console."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The product's technical support is slow."
"I would like to see the workflow, to get all the rules and policies set up, be less complicated."
"It would be helpful if there was an on-premise version of the solution for companies that cannot use the cloud, such as government sectors."
"When considering potential areas for improvement, it may be beneficial for Digital Guardian to optimize its processes and reduce the computational demands on the system, particularly with regard to high CPU usage. Although Digital Guardian offers numerous benefits, it can consume a substantial amount of RAM and CPU power."
"The solution has complexities around policy creation and deployment."
"Digital Guardian is an excellent solution but our experience with the partner has been the most horrible experience we have ever had with any partner."
"Technical support could be better."
"Some features on Mac and Linux are not complete currently. For example, some device control features haven't been transferred over to the other systems. If they could have their Windows features also available on Mac and Linux, that would be perfect. Some of our customers have a Mac environment for their RD environment. Having the solution fully capable of handling everything in a Mac environment is crucial."
"There are a lot of issues with the current version of the Endpoint agent. It's not stable, it's resource-consuming, and there are some performance issues. If they could improve the stability of the agent it would be great."
 

Pricing and Cost Advice

"I would rate the pricing a three out of five."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"The price of Digital Guardian is on the higher end compared to other vendors."
"The price of Digital Guardian is expensive."
"The cost was around $300,000."
"If I compare Digital Guardian with Symantec, the license cost is lower, but McAfee can be cheaper than Digital Guardian. It depends on how many licenses you plan to buy and how big the project is. The cost is not so high as Symantec, but not as cheap as McAfee. They can easily sell the solution for price."
"I rate the solution's pricing an eight out of ten because Digital Guardian is expensive."
"Digital Guardian has both, subscription and perpetual licenses, but I think when everything (all technologies) will go to the cloud they will only offer subscriptions."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
18%
Government
9%
Financial Services Firm
7%
Computer Software Company
23%
Financial Services Firm
13%
Manufacturing Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What do you like most about Digital Guardian?
I like the solution's adaptive inspection and container inspection.
What is your experience regarding pricing and costs for Digital Guardian?
Technical support is included in the subscription package. But if, during the subscription, our clients want to include the professional services of a Digital Guardian engineer, the price changes. ...
What needs improvement with Digital Guardian?
If the client uses Windows 10 or 11 and Microsoft updates the operating system's version, Digital Guardian must update their product to match compatibility.
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
The Fifth Avenue Theatre, Jabil Circuit
Find out what your peers are saying about CylanceOPTICS vs. Digital Guardian and other solutions. Updated: March 2025.
848,253 professionals have used our research since 2012.