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CylanceOPTICS vs USM Anywhere comparison

BlackBerry and LevelBlue are both solutions in the Endpoint Detection and Response (EDR) category. BlackBerry is ranked #28 with an average rating of 7.8, while LevelBlue is ranked #53 with an average rating of 7.3. BlackBerry holds a 0.2% mindshare in EDR, compared to LevelBlue’s 0.3% mindshare. Additionally, 80% of BlackBerry users are willing to recommend the solution, compared to 92% of LevelBlue users who would recommend it.
CylanceOPTICS
Read 11 CylanceOPTICS reviews
  • 420 Views
  • 200 Comparison Views
80% willing to recommend
USM Anywhere
Read 115 USM Anywhere reviews
  • 583 Views
  • 399 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

USM Anywhere and CylanceOPTICS are two leading cybersecurity solutions. CylanceOPTICS has the upper hand with advanced features, while USM Anywhere is preferred for its pricing and customer support.

Features: USM Anywhere is noted for its extensive integration capabilities, real-time threat detection, and intuitive nature. CylanceOPTICS excels in AI-driven analysis, automated response, and sophisticated analytics.

Room for Improvement: USM Anywhere could enhance its reporting functionalities, offer more scalability options, and improve user accessibility. CylanceOPTICS needs a more user-friendly setup process, better technical support, and more extensive documentation.

Ease of Deployment and Customer Service: USM Anywhere is praised for straightforward deployment and prompt customer service. CylanceOPTICS's deployment is more complex but offers technical capabilities that compensate. Customer service for CylanceOPTICS needs improvement.

Pricing and ROI: USM Anywhere is commended for competitive pricing and promising ROI. CylanceOPTICS, while more expensive, justifies its cost through high-value features and effective threat prevention, providing solid ROI. Users find USM Anywhere more cost-effective, while CylanceOPTICS is valued for superior technology.

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To learn more, read our detailed CylanceOPTICS vs. USM Anywhere Report (Updated: April 2025).
Buyer's Guide
CylanceOPTICS vs. USM Anywhere
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
USM Anywhere
Ranking in Endpoint Detection and Response (EDR)
53rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (42nd), Security Information and Event Management (SIEM) (31st), Compliance Management (12th)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of USM Anywhere is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Read full review
Kris Nawani - PeerSpot reviewer
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It automatically blocks the threats, helping us investigate if they harm the environment."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"You can use the solution to query certain things."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The solution has a high level of trust in the industry."
"CylanceOPTICS is pretty stable."
More CylanceOPTICS pros
"AlienVault provides a checklist answer when using SIEM."
"There are multiple tools for information security. The solution includes all the latest advances on the network and host intrusion detection systems."
"The IDS and the threat intelligence are very useful. They are very intuitive and data-rich."
"The dashboards are very descriptive and contain just the right amount of information. The activity alarms and events contain a plethora of data that is very descriptive and useful."
"It has streamlined log aggregation and analysis to meet organizational and regulatory needs."
"The pricing is amazing and really cheap."
"The most valuable feature is vulnerability management because it gives you insight into your environment to know what systems need to be updated or patched."
"AlienVault has an advanced component within one package. With this, we can cover more area with one solution."
More USM Anywhere pros
 

Cons

"It takes more time to investigate or dig up and understand what's going on."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The product's technical support is slow."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The reporting is very weak and not very good at all."
"The detection component is something that they have to work on."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"Too many false positives are reported."
More CylanceOPTICS cons
"Reporting is convoluted and difficult at times, although they claim to have hundreds of pre-built reports, very few of them are actually useful for anything but what the USM is doing."
"The vulnerability scanning feature is one of the areas where the product has certain shortcomings and needs to improve. The tool has vulnerability scanning, but it is not that efficient."
"Search performance can be slow. The Raw Logs feature is painfully slow. And if we're talking about the newer, the Anywhere product, you can't even schedule reports on the thing. There are probably a dozen other features I'd really like to see there, but that would be one of the biggies."
"In the future, I would like to see all these features of the solution working properly."
"Adding a parsing interface for the customers would make AT&T AlienVault USM better."
"AT&T AlienVault USM can improve searchable data. It should be available for more than 90 days. If you need more than 90 days of data, you have to put a request and they give you raw data, which is not easy to search. A good addition would be to allow users to search data older than 90 days."
"I feel that some areas of improvement would be vulnerability scanning. We use a separate product that seems to do a much better job."
"AlienVault cannot automatically respond to threats like other SIEM solutions, such as Sentinel and LogRhythm. Most of our clients are far away, so it's often challenging to handle alerts when they come up on our dashboard."
More USM Anywhere cons
 

Pricing and Cost Advice

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"I would rate the pricing a three out of five."
"The price of this solution is reasonable, which is one of the reasons why we selected it over other solutions."
"The licensing fees are dependent on usage."
"So far, I feel the product's pricing is a good value. The technology is decent. You get what you pay for. I think it's fair."
"They are a little more expensive than Microsoft."
"I rate the price of AT&T AlienVault USM a four out of five."
"Negotiate the best package for your environment."
"We pay around $12,000 a year including storage."
"I don't think the product's pricing is a good value because they try to raise the price 50 percent every year... AlienVault needs to understand that not all customers are huge enterprises... Their sales team is way too aggressive. The price they advertise is not always the price you get."
More USM Anywhere pricing and cost advice
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
18%
Government
9%
Financial Services Firm
7%
Computer Software Company
19%
Financial Services Firm
8%
Comms Service Provider
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
See all answers
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
See all answers
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
See all answers
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
See all answers
What is your experience regarding pricing and costs for AT&T AlienVault USM?
The pricing is amazing and really cheap.
See all answers
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
See all answers
 

Comparisons

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Compared 32% of the time
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Microsoft Defender for Endpoint vs CylanceOPTICS
Compared 29% of the time
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Rapid7 InsightIDR vs USM Anywhere Logo
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Compared 8% of the time
More USM Anywhere Competitors
 

Product Reports

Buyer's Guide
CylanceOPTICS
April 2025
CylanceOPTICS reportDownload CylanceOPTICS product report
Buyer's Guide
USM Anywhere
March 2025
USM Anywhere reportDownload USM Anywhere product report
 

Also Known As

No data available
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

USM Anywhere centralizes security monitoring of networks and devices in the cloud, on premises, and in remote locations, helping you to detect threats virtually anywhere.

Discover

  • Network asset discovery
  • Software & services discovery
  • AWS asset discovery
  • Azure asset discovery
  • Google Cloud Platform asset discovery

Analyze

  • SIEM event correlation, auto-prioritized alarms
  • User activity monitoring
  • Up to 90-days of online, searchable events

Detect

  • Cloud intrusion detection (AWS, Azure, GCP)
  • Network intrusion detection (NIDS)
  • Host intrusion detection (HIDS)
  • Endpoint Detection and Response (EDR)

Respond

  • Forensics querying
  • Automate & orchestrate response
  • Notifications and ticketing

Assess

  • Vulnerability scanning
  • Cloud infrastructure assessment
  • User & asset configuration
  • Dark web monitoring

Report

  • Pre-built compliance reporting templates
  • Pre-built event reporting templates
  • Customizable views and dashboards
  • Log storage
LevelBlue
 

Sample Customers

Cerdant, Washoe County School District
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Buyer's Guide
CylanceOPTICS vs. USM Anywhere
April 2025
Free Report: CylanceOPTICS vs. USM Anywhere
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