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CylanceOPTICS vs WithSecure Elements Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
WithSecure Elements Endpoin...
Ranking in Endpoint Detection and Response (EDR)
48th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of WithSecure Elements Endpoint Detection and Response is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Eckart  Jensen - PeerSpot reviewer
Has an additional secure filter for banking-related pages and protects from viruses, malware, and attacks
The tool’s initial setup was straightforward. I would rate it a ten out of ten. However, for the setup of the mobile version, I would only rate it an eight out of ten. You will receive an invitation link and you get access as portal admin when you click on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CylanceOPTICS is easy to use."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is pretty stable."
"It's pretty unintrusive"
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"It offers good scalability."
"The product is stable."
"It is a scalable solution."
"The only issue that we have today is with false positives. We have too many false positives with the solution."
"I use the solution to protect our infrastructure. The tool has special frames for banking. There is an additional secure filter for banking-related pages. It protects me from viruses, malware, and attacks."
"WithSecure includes an encrypted drive that stores a key for accessing the encrypted data."
 

Cons

"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The detection component is something that they have to work on."
"It takes more time to investigate or dig up and understand what's going on."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The reporting is very weak and not very good at all."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The product's technical support is slow."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The monthly reporting feature of WithSecure can be improved."
"WithSecure Elements Endpoint Detection and Response is scalable. My company has 800-1000 customers."
"Its automated functionality could be better."
"The initial setup is very straightforward."
"The website rules are too complicated."
"The tool’s mobile version needs to be improved."
 

Pricing and Cost Advice

"CylanceOPTICS is probably priced equal to other EDRs in the market."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"I would rate the tool’s pricing a three out of ten. Its pricing is competitive."
"The solution's price is moderate."
"I rate WithSecure a four out of ten because it's quite economical."
"WithSecure Elements Endpoint Detection and Response's licensing costs are yearly."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
18%
Government
9%
Financial Services Firm
7%
Computer Software Company
22%
Comms Service Provider
19%
Healthcare Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
 

Also Known As

No data available
F-Secure Elements Endpoint Detection and Response, F-Secure Rapid Detection and Response, F-Secure RDR
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Blackfin
Find out what your peers are saying about CylanceOPTICS vs. WithSecure Elements Endpoint Detection and Response and other solutions. Updated: March 2025.
848,253 professionals have used our research since 2012.