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Darktrace vs Illumio Segmentation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
Sentiment score
5.6
Illumio Segmentation offers cost-effective, time-efficient security, eliminating extra costs and delivering high ROI with significant savings.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
I observe extensive return on investment with Illumio.
Senior Security Consultant at Orange Cyberdefense
Illumio serves as a single endpoint technology where I can implement various features, including a zero-trust network, north-to-south and east-to-west configurations, and micro-segmentation, all coming from one platform, which ultimately saves us time and money.
Security Professional at a tech vendor with 10,001+ employees
Illumio definitely demonstrates its value in money-saving capabilities, enhancing our lateral environment inside the organization and providing effectiveness overall once integrated.
Security delivery specialist at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Sentiment score
4.4
Illumio Segmentation's customer service is reviewed as both responsive and lacking, with praise for availability but issues with delays.
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
Whenever I raise a case with their support team, regardless of the priority level—P1, P2, P3, or P4—they generally reply within an hour
Security Professional at a tech vendor with 10,001+ employees
Even if we raise an issue on non-working days like Saturdays or Sundays, we receive prompt responses.
IT Specialist at Allianz
The customer support is very prominent.
Security delivery specialist at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
Sentiment score
6.5
Illumio Segmentation is praised for its scalability, effectively managing large installations and seamless integration into cloud and container environments.
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Scaling it to a large level is not an issue for us.
Cyber Security Architect at a tech vendor with 10,001+ employees
By employing Linux scripting or other methods, I can push the policy to all devices at once, making it easy to scale.
Security Professional at a tech vendor with 10,001+ employees
Illumio's scalability is very good; it is quite easy to scale.
Cybersecurity Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Sentiment score
8.0
Illumio Segmentation is rated highly for stability, being reliable with no bugs, though some are still fine-tuning it.
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
Illumio is a stable solution with no glitches or bugs reported, making it a reliable product for us.
IT Specialist at Allianz
 

Room For Improvement

Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
Illumio Segmentation needs improvements in user support, tool integration, scalability, GUI, log analysis, and data security enhancements.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
They need to install an agent in the container world, while Akamai Guardicore does not need to install an agent, so they have native support that Illumio lacks.
Senior Security Consultant at Orange Cyberdefense
There could also be more examples of how the automations can be done using Illumio.
Cyber Security Architect at a tech vendor with 10,001+ employees
Another improvement might be around scalability, ensuring that as organizations grow, Illumio can handle even larger, more complex environments seamlessly.
DevOps at a marketing services firm with 51-200 employees
 

Setup Cost

Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
Illumio Segmentation offers flexible, competitive pricing tied to workloads, often seen as cost-effective compared to alternatives.
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
I know that Illumio is the cheapest solution in the security area.
IT Specialist at Allianz
But when you compare it to firewalls, then it may not be that expensive.
Senior Security Consultant at Orange Cyberdefense
I think it's not very expensive if we compare it with Guardicore.
Cyber Security Architect at a tech vendor with 10,001+ employees
 

Valuable Features

Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
Illumio Segmentation enhances security with flexible visibility, easy policy management, real-time monitoring, and zero-trust architecture for threat containment.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
Illumio helps in audit purposes by saving data and showing blocked traffic, ensuring no outside traffic is allowed.
IT Specialist at Allianz
The most important feature is the traffic review analysis, where we use the draft view and the reported view that helps us understand how the application interacts with other applications in the environment, and based on that, we are able to define the policies.
Cyber Security Architect at a tech vendor with 10,001+ employees
Illumio is a powerful tool for micro-segmentation and zero trust security that provides strong visibility, flexible policy management, and effective threat containment, enhancing an organization's internal security posture.
Cybersecurity Engineer at a tech vendor with 10,001+ employees
 

Categories and Ranking

Darktrace
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (10th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (7th), Cloud Security Posture Management (CSPM) (10th), Cloud-Native Application Protection Platforms (CNAPP) (9th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (5th), AI Observability (7th)
Illumio Segmentation
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
18
Ranking in other categories
Cloud and Data Center Security (4th), Cloud Workload Protection Platforms (CWPP) (11th), Microsegmentation Software (1st)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. Darktrace is designed for Network Detection and Response (NDR) and holds a mindshare of 13.9%, down 23.4% compared to last year.
Illumio Segmentation, on the other hand, focuses on Cloud and Data Center Security, holds 14.0% mindshare, down 24.5% since last year.
Network Detection and Response (NDR) Mindshare Distribution
ProductMindshare (%)
Darktrace13.9%
Vectra AI9.8%
Cisco Secure Network Analytics5.5%
Other70.8%
Network Detection and Response (NDR)
Cloud and Data Center Security Mindshare Distribution
ProductMindshare (%)
Illumio Segmentation14.0%
Akamai Guardicore Segmentation12.2%
TrendAI Deep Security9.8%
Other64.0%
Cloud and Data Center Security
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
Irfan Sharfi - PeerSpot reviewer
Security Professional at a tech vendor with 10,001+ employees
Micro-segmentation has transformed endpoint protection and now isolates internal threats effectively
Illumio can be improved in several areas based on our feedback. Sometimes, the PCE experiences slowness, especially when deploying around 300,000 endpoint devices. When these devices communicate within the network, loading the map or connections can cause latency, which needs improvement for a more user-friendly and faster experience. Regarding improvements to the interface, I believe we can add more features to the graphical user interface, such as proper logs. While the logs currently indicate what was blocked or allowed, clicking on a specific log should provide more information, such as which extra-scope rule is causing a denial, offering better analysis for troubleshooting.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
7%
Financial Services Firm
17%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise13
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
What is your experience regarding pricing and costs for Illumio Adaptive Security Platform?
It will be the same price as the Akamai price for Guardicore. It's expensive, that's true. But when you compare it to firewalls, then it may not be that expensive.
What needs improvement with Illumio Adaptive Security Platform?
I would appreciate if Illumio Segmentation's interface were better. It is good enough to manage the operation and get the visibility, but when looking for data regarding licenses and expansion mana...
What is your primary use case for Illumio Adaptive Security Platform?
My main use case for Illumio Segmentation is security and visibility, as I am able to get a lot of visibility in networking, even in sites I don't know about, and it is a strong security solution. ...
 

Also Known As

No data available
Illumio Adaptive Security Platform, Illumio ASP
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Plantronics, NTT Innovation Institute Inc.
Find out what your peers are saying about Darktrace, TrendAI, Vectra AI and others in Network Detection and Response (NDR). Updated: July 2026.
908,402 professionals have used our research since 2012.