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Datadog vs Splunk comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.6
Datadog's customer service is generally praised for responsiveness and expertise, though some users note delays and lack of phone support.
Sentiment score
5.0
Splunk APM customer service is praised for responsiveness and knowledge, but improvements in communication and immediate solutions are needed.
They did not have a clear answer.
 

Room For Improvement

Sentiment score
5.6
Datadog users face challenges with billing, integration, interface complexity, and desire more flexibility, support, and improved features.
No sentiment score available
Splunk APM needs improvements in UI, intuitiveness, integration, scalability, documentation, and configuration for enhanced user experience and performance.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
 

Scalability Issues

Sentiment score
7.9
Datadog offers scalable performance and customization but users should monitor rising costs and potential challenges with complex architectures.
No sentiment score available
Splunk APM is scalable with flexibility, but faces challenges in data limits, monitoring, and affordability in large environments.
 

Setup Cost

Sentiment score
6.3
Datadog's pricing varies by organization size, requiring careful monitoring and planning due to complex usage-based billing and potential hidden costs.
No sentiment score available
Splunk APM pricing is flexible and transparent, with a 14-day trial, but may require upfront infrastructure investment.
It appears to be expensive compared to competitors.
 

Stability Issues

Sentiment score
8.0
Datadog is praised for its stability and reliable performance, effectively managing disruptions and supporting diverse operational needs.
Sentiment score
8.8
Splunk APM maintains strong stability with minimal downtime, efficiently handling slowdowns and recovery, rated highly by many users.
I would rate its stability a nine out of ten.
 

Valuable Features

Sentiment score
8.4
Datadog excels in real-time monitoring, intuitive interface, robust integrations, efficient alerts, and comprehensive performance tracking and system reliability.
Sentiment score
8.1
Splunk APM enhances performance analysis with quick deployment, seamless integration, and features like dashboards, service maps, and automated detectors.
Unlike other APMs, Splunk's service map is quite effective.
 

Categories and Ranking

Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
187
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
Splunk APM
Ranking in Application Performance Monitoring (APM) and Observability
12th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Datadog is 10.1%, down from 11.9% compared to the previous year. The mindshare of Splunk APM is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
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Top Industries

By visitors reading reviews
Educational Organization
37%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
7%
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
12%
Retailer
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navi...
What is your primary use case for SignalFx?
We use Splunk in APM to monitor our applications. So, we integrated it into our systems to enhance our monitoring and observing capabilities, especially for our microservices. So, we have used Splu...
 

Comparisons

 

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Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Datadog vs. Splunk APM and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.