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Datadog vs Splunk Real User Monitoring (RUM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024
 

Categories and Ranking

Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
187
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
Splunk Real User Monitoring...
Ranking in Application Performance Monitoring (APM) and Observability
38th
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
Digital Experience Monitoring (DEM) (9th)
 

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Datadog is 10.1%, down from 11.7% compared to the previous year. The mindshare of Splunk Real User Monitoring (RUM) is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Sagar Shekhar - PeerSpot reviewer
A stable tool with an easy setup phase that provides ease of use to its users
The most valuable feature of the solution is the way it formats the raw data and helps make the understanding process much easier for the users. When you see the unformatted lots, it looks gibberish, especially for first-time users who may not understand a lot of things, but using Splunk Real User Monitoring (RUM) can make their job easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We've been able to glean from the monitors what servers are down, and can alert the team in Slack."
"Since we integrated Datadog, we have had increased confidence in the quality of our service, and we had an easier time increasing our delivery velocity."
"The feature I've found most valuable is the log search feature."
"By moving to Datadog, we did not need to manage our own monitoring infrastructure anymore."
"Log analytics give us a powerful mechanism for error tracking, research, and analysis."
"Real user monitoring gives us invaluable insights into actual user experiences, helping us prioritize improvements where they matter most."
"The dashboards provide a comprehensive and visually intuitive way to monitor all our key data points in real-time, making it easier to spot trends and potential issues."
"Datadog has given us near-live visibility across our entire cloud platform."
"The initial setup of Splunk Real User Monitoring (RUM) was easy."
 

Cons

"Graph filters for logs need to be set manually which works well for JSON but not for unstructured logs."
"Interactive tutorials could be a game changer."
"In the past two years, there have been a couple of outages."
"We need to learn more about the session reply feature inside of DD."
"The installation is easy for me. However, if you are new to this solution it might not be so easy."
"It's not that straightforward when creating an alert. The syntax is a little confusing."
"Lately, chat support has a longer waiting time."
"Sometimes, it takes a long time to load the dashboard if we have many charts."
"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."
 

Pricing and Cost Advice

"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"It has a module-based pricing model."
"The tool is open-source."
"While it is an expensive product, I would rate the pricing level at four out of five."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
"This solution is budget friendly."
"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
38%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
21%
Financial Services Firm
17%
Retailer
16%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about Splunk Real User Monitoring (RUM)?
The initial setup of Splunk Real User Monitoring (RUM) was easy.
What needs improvement with Splunk Real User Monitoring (RUM)?
I had tried onboarding Splunk Real User Monitoring (RUM) on the cloud, but unfortunately, I couldn't onboard it on the cloud. It is an issue from my end that Splunk can try to improve.
What is your primary use case for Splunk Real User Monitoring (RUM)?
In my company, we use Red Canary MDR to perform MITRE ATT&CK, after which I import the lot or whatever commands were run by Red Canary MDR to my Splunk system for further analysis. I use a type...
 

Learn More

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
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Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: December 2024.
823,875 professionals have used our research since 2012.