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Dell Avamar vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Dell Avamar support varies; prompt resolutions praised but language barriers, delays, and post-EMC acquisition challenges affect satisfaction.
No sentiment score available
OpenText Data Protector support is mixed: some users see improvements, but many face slow responses, frequent escalations, and limited documentation.
 

Room For Improvement

Sentiment score
4.1
Dell Avamar needs user-friendly updates, better integration, improved support, and enhanced features for modern environments at competitive pricing.
Sentiment score
4.2
OpenText Data Protector's outdated UI, cloud integration, reporting, support, pricing, and performance issues make it less competitive.
 

Scalability Issues

Sentiment score
6.8
Dell Avamar is scalable, fitting various company sizes but may incur costs when expanding infrastructure for increased data volumes.
No sentiment score available
Opinions on OpenText Data Protector scalability are mixed, influenced by deployment, integration, performance, and user environment size.
 

Setup Cost

No sentiment score available
Dell Avamar pricing is seen as high, with discounts for larger organizations and cost variability due to licensing models.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
Dell Avamar is stable and reliable, but sensitive to shutdowns; users rate it 7-10 and appreciate infrastructure support.
Sentiment score
8.5
OpenText Data Protector is generally reliable but depends on the environment, with stability varying between Linux and Windows platforms.
 

Valuable Features

Sentiment score
8.3
Dell Avamar excels in deduplication, fast recovery, ease of use, platform integration, and efficient, comprehensive data protection.
Sentiment score
8.3
OpenText Data Protector offers robust data management, ease of use, automation, and broad infrastructure support with competitive pricing and scheduling.
 

Categories and Ranking

Dell Avamar
Ranking in Backup and Recovery
12th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
87
Ranking in other categories
Deduplication Software (3rd)
OpenText Data Protector
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
101
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Dell Avamar is 3.6%, down from 4.1% compared to the previous year. The mindshare of OpenText Data Protector is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Sebastien Chene - PeerSpot reviewer
Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh
What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar.
Jeroen Vranckaerts - PeerSpot reviewer
Though a highly stable tool, it needs to be made easier to use and configure
Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Government
11%
Manufacturing Company
11%
Computer Software Company
18%
Manufacturing Company
12%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
What do you like most about Micro Focus Data Protector?
I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Micro Focus Data Protector?
Pricing is high compared to other solutions. If they offer suitable features and a compatible price, we can attract clients. If the tech support becomes good, the price becomes less of a concern. W...
What needs improvement with Micro Focus Data Protector?
Recently, clients have raised concerns about the lack of comprehensive documentation for Data Protector. This has been an issue, especially when troubleshooting or integrating with other vendor-spe...
 

Also Known As

Avamar
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Dell Avamar vs. OpenText Data Protector and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.