Dell CloudIQ vs Icinga comparison

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Dell CloudIQ

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Executive SummaryUpdated on Oct 9, 2024

Icinga and Dell CloudIQ operate in the IT monitoring and management category. Dell CloudIQ seems to have the upper hand due to its advanced features aimed at improving operational efficiency.

Features: Icinga offers modular architecture for custom monitoring setups, a robust open-source platform for extensive IT infrastructure management, and flexible support options. Dell CloudIQ provides real-time analytics, predictive insights for enhanced data center efficiency, and advanced features that effectively manage analytics-driven operations.

Room for Improvement: Icinga could enhance its interface design, expand its predictive analytics capabilities, and improve integration options with third-party tools. Dell CloudIQ may work on reducing the complexity of its advanced features, offering more customization, and lowering the service cost for broader accessibility.

Ease of Deployment and Customer Service: Icinga delivers straightforward on-premise deployment and extensive community support, ideal for users preferring DIY customization. Dell CloudIQ offers cloud-based deployment with professional-grade support, appealing to enterprises in need of integrated service models and streamlined deployment processes.

Pricing and ROI: Icinga has a lower setup cost with substantial ROI thanks to its open-source platform, which helps cut licensing fees and customization expenses. Dell CloudIQ involves a higher initial investment but is justified through its potential for enhanced operational efficiency and cost savings via predictive analytics.

To learn more, read our detailed Dell CloudIQ vs. Icinga Report (Updated: April 2025).

Dell CloudIQ vs. Icinga

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Helped 848,253 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

30th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Icinga

Ranking in IT Infrastructure Monitoring

16th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (17th), Server Monitoring (7th), Cloud Monitoring Software (14th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.0%, down from 1.2% compared to the previous year. The mindshare of Icinga is 4.0%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool for forecasting capacity is valuable."

"I rate CloudIQ a ten out of ten."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"It's convenient because you can access it from a mobile device without needing a laptop."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"The dashboard is clear and user-friendly."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

More Dell CloudIQ pros

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"Macros and the ability to connect it to Google Maps are valuable features."

"The apply rules feature saves a lot of time."

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

More Icinga pros

Cons

"PowerScale is the only file system offered and that is limiting."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"The process of upgrading could be streamlined."

"In terms of improvement, they should enhance the product range."

"The reporting capabilities of this solution could be improved."

"It can improve the reporting facility to create custom reports or dashboards."

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

"It can improve the reporting facility to create custom reports or dashboards."

More Dell CloudIQ cons

"The tool currently fails to provide notifications to users."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

"One of the areas that are frustrating is remote monitoring for more than one machine."

"The installation and configuration are very complex."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

More Icinga cons

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"The solution is free to use."

"It's an open-source solution."

"This is an open-source solution with paid support."

"We're using the free version of Icinga."

"The product is inexpensive compared to other DBM products."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The solution is cheap."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

16%

Financial Services Firm

12%

Government

Computer Software Company

15%

Comms Service Provider

10%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

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Product Reports

IT Infrastructure Monitoring

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Also Known As

No data available

Icinga Cloud Monitoring

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?

Event Handler: Facilitates automatic self-healing of systems.
Extensive Plugin Library: Offers a wide range of plugins for monitoring.
Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
Open-Source Nature: Free to use, modify, and distribute.
Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
Custom Plugins: Users can create and integrate their own plugins.
Stability and Scalability: Provides reliable performance across different scale infrastructures.

What are the benefits or ROI to look for when evaluating Icinga?

Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
High Customization: Offers flexibility for diverse monitoring needs.
Automated Alerting: Reduces manual effort and improves response times.
Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Sample Customers

North Carolina State University

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Dell CloudIQ vs. Icinga