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Dell CloudIQ vs Moogsoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
32nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Moogsoft
Ranking in IT Infrastructure Monitoring
25th
Average Rating
7.6
Reviews Sentiment
4.6
Number of Reviews
15
Ranking in other categories
IT Operations Analytics (7th), AIOps (8th)
 

Mindshare comparison

As of December 2024, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.2%, up from 1.1% compared to the previous year. The mindshare of Moogsoft is 1.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

ClaudioSalgado - PeerSpot reviewer
Has proactive monitoring with predictive insights and a user-friendly interface
Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.
Michael Wenn - PeerSpot reviewer
Provides strong event correlation features, but its initial setup should be made easier
The solution's integrations are out of the box, and it is easy to integrate the tool with many technologies through its APIs. Moogsoft is always deployed on the cloud. Since it's a SaaS-based solution, it's cloud-delivered but also deploys to a hybrid or on-premises situation. The solution attaches itself to any environment size, but it's delivered via SaaS. The solution has room for improvement, but it's a pretty good technology. It does very well in delivering a big impact for businesses. Now, since it's owned by Dell and has the financial backing, it'll go from strength to strength. It's built by two very experienced co-founders who have used this type of technology before and were very much ahead of the curve. I'm still implementing the solution, and it is a platform that can deliver to something as big as HSBC. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."
"The tool for forecasting capacity is valuable."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"Has really nice roll-up dashboards."
"I rate CloudIQ a ten out of ten."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The operations are familiar with how to use Moogsoft, so they are keeping it."
"I find the unsupervised learning algorithms for noise reduction particularly valuable. The algorithm's ability to identify and reduce noise is a feature we initially liked. The anomaly detection feature is excellent for maintaining system uptime as it helps identify problems quickly."
"The Event Management feature is quite valuable."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The tool's event correlation and AI are its strongest parts."
"I like the prediction features."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
 

Cons

"PowerScale is the only file system offered and that is limiting."
"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."
"Supporting legacy systems is an area that can be improved."
"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."
"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."
"In terms of improvement, they should enhance the product range."
"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."
"The reporting capabilities of this solution could be improved."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"They should consider including Chatbot."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"The unsupervised learning algorithms in Moogsoft are valuable, but the learning processes, run book creation, and neural feedback areas could be improved."
"The product roadmap doesn't align with our roadmap."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
 

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."
"I believe it is a free product because we don't pay for it."
"Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
"When compared to other solutions, it is quite good."
"As for pricing, Moogsoft recently updated their pricing model, and we're still evaluating it. It's an area where clarity is needed with the new alert-based pricing model."
"It's a very cost-effective and competitive product."
"The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
15%
Financial Services Firm
10%
Government
6%
Financial Services Firm
21%
Computer Software Company
15%
Manufacturing Company
9%
Consumer Goods Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell CloudIQ?
Fewer vulnerabilities have been observed in the four years we have used the solution.
What needs improvement with Dell CloudIQ?
The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware. If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ i...
What is your primary use case for Dell CloudIQ?
My relationship with CloudIQ is because I was selling Dell products. I needed to understand it to explain to customers why they need to use that. CloudIQ provides one single pane of glass to have a...
What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What needs improvement with Moogsoft?
The product roadmap doesn't align with our roadmap. We need more frequent updates and a total in-house hosted solution. They need to enhance the admin module, provide more analytics capabilities, a...
 

Comparisons

 

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Sample Customers

North Carolina State University
RetailNext
Find out what your peers are saying about Dell CloudIQ vs. Moogsoft and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.