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Dell CloudIQ vs Moogsoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Users have mixed experiences with Dell CloudIQ support, praising smooth transitions but noting communication issues and service decline.
Sentiment score
5.0
Customers appreciate Moogsoft's responsive support but suggest expanding time zone coverage and improving documentation further.
 

Room For Improvement

No sentiment score available
Dell CloudIQ needs broader product support, better cost efficiency, improved reports, and integration with non-Dell technologies.
Sentiment score
4.8
Moogsoft requires better integration, improved dashboards, enhanced reporting, unified interface, easier setup, and more responsive support for users.
 

Scalability Issues

Sentiment score
8.5
Dell CloudIQ is highly rated for scalability, offering reliable support, though device compatibility can be improved further.
Sentiment score
4.3
Moogsoft is highly scalable, handling high demand in various environments, especially suitable for enterprise-level operations with effective autoscaling.
 

Setup Cost

No sentiment score available
Enterprise users find Dell CloudIQ costly, yet appreciate included software, noting mixed opinions on pricing versus alternatives.
No sentiment score available
Moogsoft's consumption-based pricing is competitive but potentially high, rated 6-7/10 for affordability; new alert-based pricing poses clarity issues.
 

Stability Issues

No sentiment score available
Dell CloudIQ is highly reliable and stable, outperforming EMC models with minimal issues and high user satisfaction ratings.
Sentiment score
2.5
Moogsoft is highly rated for stability, reliable processing, and ease of management, with no reported issues or malfunctions.
 

Valuable Features

Sentiment score
8.2
Dell CloudIQ provides mobile storage monitoring, security insights, and integration, despite a 10-minute sync delay for on-premises data.
Sentiment score
2.5
Moogsoft is praised for its AI event correlation, incident management, prediction, noise reduction, and user-friendly problem diagnosis features.
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
34th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Moogsoft
Ranking in IT Infrastructure Monitoring
25th
Average Rating
7.6
Reviews Sentiment
4.6
Number of Reviews
15
Ranking in other categories
IT Operations Analytics (6th), AIOps (7th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.2%, up from 1.0% compared to the previous year. The mindshare of Moogsoft is 1.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Yaswanth Yathaluru - PeerSpot reviewer
Easily visualize your environment's performance and forecast its capacity
Our company uses the solution for forecasting capacity and performance via cloud visualization that is maintained by Dell.  The solution is a maintenance tool that is used by our storage and backup teams to view PowerScale and our cloud.  The tool for forecasting capacity is valuable.  PowerScale…
Michael Wenn - PeerSpot reviewer
Provides strong event correlation features, but its initial setup should be made easier
The solution's integrations are out of the box, and it is easy to integrate the tool with many technologies through its APIs. Moogsoft is always deployed on the cloud. Since it's a SaaS-based solution, it's cloud-delivered but also deploys to a hybrid or on-premises situation. The solution attaches itself to any environment size, but it's delivered via SaaS. The solution has room for improvement, but it's a pretty good technology. It does very well in delivering a big impact for businesses. Now, since it's owned by Dell and has the financial backing, it'll go from strength to strength. It's built by two very experienced co-founders who have used this type of technology before and were very much ahead of the curve. I'm still implementing the solution, and it is a platform that can deliver to something as big as HSBC. Overall, I rate the solution a seven out of ten.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
16%
Financial Services Firm
10%
Government
6%
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
10%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell CloudIQ?
Fewer vulnerabilities have been observed in the four years we have used the solution.
What needs improvement with Dell CloudIQ?
It would be even better if it could include information on servers and other hardware components in addition to storage.
What is your primary use case for Dell CloudIQ?
We use it primarily for storage management.
What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What needs improvement with Moogsoft?
The product roadmap doesn't align with our roadmap. We need more frequent updates and a total in-house hosted solution. They need to enhance the admin module, provide more analytics capabilities, a...
 

Comparisons

 

Overview

 

Sample Customers

North Carolina State University
RetailNext
Find out what your peers are saying about Dell CloudIQ vs. Moogsoft and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.