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Dell CloudIQ vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SolarWinds NPM
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
158
Ranking in other categories
Network Monitoring Software (4th), Cloud Monitoring Software (6th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.0%, down from 1.2% compared to the previous year. The mindshare of SolarWinds NPM is 3.9%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

ClaudioSalgado - PeerSpot reviewer
Has proactive monitoring with predictive insights and a user-friendly interface
Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.
MohitKumar - PeerSpot reviewer
High-level, comprehensive, and proactive monitoring in a user-friendly interface
The solution needs to integrate with additional SDN technologies that are part of the hyper market. The solution supports many vendors by default and just included Meraki SDN with the new release, but continued expansion is important. We created a custom method to pair with unsupported vendors but that can produce a lag in performance so future releases should expand SDN support. The solution does a good job of automating features but could expand that even more.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Has really nice roll-up dashboards."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"The dashboard is clear and user-friendly."
"It's convenient because you can access it from a mobile device without needing a laptop."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"The dashboard is clear and user-friendly."
"I can do everything remotely, including running PowerShell scripts or performing standard updates."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"The initial setup was straightforward. We deployed the solution from new and completed the upgrades."
"Network performance is the main issue clients are facing. SolarWinds checks if a node is down, and we can set thresholds for performance metrics. For example, we set it up to get an alert automatically if a value is over 80 percent. It has a full dashboard that covers CP, hard disk, and node monitoring."
"We found that it was easy to operate, and it was simple if anyone has entry-level working experience or even if someone is not experienced."
"This has helped us to monitor the availability of our routers, switches, servers, and virtual environments."
"The people in technical support are very good."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
 

Cons

"Supporting legacy systems is an area that can be improved."
"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."
"In terms of improvement, they should enhance the product range."
"Doesn't do well in terms of integrating with technologies other than Dell."
"The reporting capabilities of this solution could be improved."
"It can improve the reporting facility to create custom reports or dashboards."
"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."
"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."
"It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself."
"Application Performance Monitoring should be included in this solution."
"Technical support can be slow to respond."
"My team has had a lot of issues with support."
"The interface could be made more user-friendly."
"They have had a rather large security breach in the past. It's cost some companies customers."
"We decided that we were no longer going to trust that their products have not been capitalized."
"The solution is considered expensive."
 

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."
"The solution is more expensive than NetApp which offers file systems in various price ranges."
"The cost is based on the number of nodes, so it is expensive when you have a lot of them."
"We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."
"Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines."
"The price points are more than competitive when compared to other vendors."
"We have a perpetual license for this solution, and my impression is that this solution is cheap."
"There are a lot of sub-products and it just continued to increase the price."
"I’d suggest that people be aware that licensing has tiers."
"I think that the cost has risen, but the functionality and versatility is way above other products."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
15%
Financial Services Firm
12%
Government
7%
Educational Organization
58%
Computer Software Company
6%
Manufacturing Company
4%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Dell CloudIQ?
It can improve the reporting facility to create custom reports or dashboards.
What is your primary use case for Dell CloudIQ?
I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.
What advice do you have for others considering Dell CloudIQ?
I would rate the overall product an eight out of ten.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Comparisons

 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

North Carolina State University
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Dell CloudIQ vs. SolarWinds NPM and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.